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"Human behavior in hazardous situations introduces a new generation within safety management, fully developed with neuropsychological insights, developed in collaboration with, and put to test by, the chemical and process industries. Until now, there has been little theoretical framework on how, and especially why, people behave the way they do in hazardous situations.Human behavior in hazardous situations presents new theories, based on a human behavioral approach, to offer a fresh perspective on safety management. By way of case studies, practical tips and exercises, Dr Jan Daalmans demonstrates how this neuropsychological approach can be applied for those safety managers working in the Chemical, Process and Pharmaceutical industries."

"Best Practice Workplace Negotiations offers a systematic approach to developing negotiating skills. It serves as an introduction to current best practices in negotiation that can be applied across a broad range of business situations. This up-to-the-minute course covers win-win vs. win-lose negotiations; the BATNA concept (best alternative to a negotiated agreement?what every negotiator should have in his mind before entering into any negotiation); walk-away price, or reserve point; negotiation as a logical set of process steps?preparation, initial moves, application of tactics, and post-deal evaluation; and the power of persuasive communication in negotiations. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy."