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"Performance appraisal is one of the key factors to develop company effectively and efficiently. Performance appraisal need to be done by the company periodically every year in order to measure employees performance in achieving the target that has been established by the company. The aim of the performance appraisal are for salary review, bonus review, promotion and mutation, and the increasing of work performance.

This research is focused on how is the implementation of employee performance appraisal system at Finance Division of PT Toyota Motor Manufacturing Indonesia.

This research used qualitative approach in the type of descriptive analysis. The data gathered by interviewing Human Resources Division Head and 2 staff at Finance Division PT Toyota Motor Manufacturing Indonesia.

The result of this research showed that the performance appraisal running well so far. The problem is only when the company decided the value that will be given as employees benefit is not match with the employees score, and also that some employees still feel that the appraisal is not objective.

The conclusion of this research is the performance appraisal at PT Toyota Motor Manufacturing Indonesia done twice in a year which is done to decide the promotion and mutation, and also to decide the employees benefit such as salary adjustment and bonus that will be given on the end of the year. The performance appraisal done by the division head and department head by fill in the appraisal form given by the Human Resources Division."

"Liberalisasi perdagangan memberikan tantangan besar bagi industri ubin keramik di Indonesia yang menghadapi dominasi produk impor dari negara-negara seperti Tiongkok, India, dan Vietnam. Untuk melindungi industri dalam negeri, pemerintah Indonesia menerapkan kebijakan Bea Masuk Tindak Pengamanan (BMTP) pada produk ubin keramik yang berlaku sejak tahun 2018. Penelitian ini bertujuan menganalisis dampak kebijakan tersebut terhadap berat dan nilai impor ubin keramik, menggunakan data bulanan periode 2014–2024. Metode Poisson Pseudo Maximum Likelihood (PPML) dalam kerangka model gravitasi diterapkan untuk menghasilkan estimasi yang akurat. Hasil penelitian menunjukkan bahwa kebijakan BMTP secara signifikan menurunkan berat dan nilai impor ubin keramik dari negara-negara pemasok utama. Namun, dampak signifikan tersebut berkurang secara substansial dalam konteks penerapan penurunan tarif sebesar 2% per tahun, sebagaimana diatur dalam kebijakan tarif BMTP untuk produk ubin keramik di Indonesia. Selain itu, kebijakan ini memberikan kesempatan bagi produsen lokal untuk meningkatkan kapasitas produksi dan daya saing. Namun, untuk mendukung efektivitas kebijakan dalam jangka panjang, diperlukan upaya strategis dari pemerintah, termasuk peningkatan efisiensi produksi dan pemberian insentif energi. Langkah-langkah ini penting untuk memastikan keberlanjutan industri keramik domestik dalam menghadapi persaingan global.

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Trade liberalization presents significant challenges to Indonesia's ceramic tile industry, which faces domination by imported products from countries such as China, India, and Vietnam. To protect the domestic industry, the Indonesian government implemented the Safeguard Duty (BMTP) on ceramic tile products, effective since 2018. This study aims to analyze the impact of the policy on the weight and value of ceramic tile imports using monthly data from the 2014–2024 period. The Poisson Pseudo Maximum Likelihood (PPML) method within a gravity model framework was employed to produce accurate estimations. The results indicate that the BMTP policy significantly reduced the weight and value of ceramic tile imports from major supplier countries. However, this significant impact diminished substantially in the context of the gradual tariff reduction of 2% per year, as stipulated in Indonesia's BMTP tariff policy for ceramic tiles. Additionally, the policy provided an opportunity for local producers to enhance their production capacity and competitiveness. Nevertheless, the long-term effectiveness of the policy requires strategic efforts from the government, including improvements in production efficiency and the provision of energy incentives. These measures are crucial to ensuring the sustainability of the domestic ceramic industry in the face of increasingly intense global competition."

"Skripsi ini membahas pengembangan talent pada PT. Bank Negara Indonesia (Persero) Tbk. Tujuan dari penelitian ini adalah untuk mengetahui bagaimana pengembangan talent pada PT. Bank Negara Indonesia (Persero) Tbk dan untuk mengetahui implikasi dari pengembangan talent baik dari pihak PT. Bank Negara Indonesia (Persero) Tbk selaku pelaksana dan bagi talent selaku peserta. Penelitian ini adalah penelitian kualitatif yang menghasilkan data deskriptif. Data dikumpulkan melalui wawancara dengan narasumber yang merupakan pihak pelaksana maupun peserta dari program pengembangan talent di PT. Bank Negara Indonesia (Persero) Tbk. Narasumber penelitian berjumlah 3 orang yang mampu merepresentasikan kegiatan pengembangan talent. Hasil Penelitian menunjukan bahwa pengembangan talent di BNI telah berjalan, namun butuh beberapa perbaikan untuk membuat pengembangan talent lebih komprehensif dan pengembangan talent membawa banyak implikasi baik.

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The focus of this research is talent development process in PT. Bank Negara Indonesia (Persero) Tbk. The purpose of this research is to determine how the process of talent development at PT Bank Negara Indonesia (Persero) Tbk and the implications of the process of talent development both of the PT. Bank Negara Indonesia (Persero) Tbk as executor, and the talent as participants. This study is a qualitative research that produces descriptive data. Data were collected through interviews with sources who are the implementers and participants of the talent development program in PT. Bank Negara Indonesia (Persero) Tbk. Research informants were 3 people who represent the talent development activities. The results showed that the development of talent in BNI has been running, but it takes some improvements to make the process of talent development more comprehensive and talent development brings many good implications."

"Pemikiran bahwa manajemen modal kerja mempengaruhi risiko dan profitabilitas suatu perusahaan telah diterima secara umum. Penelitian terdahulu mengenai manajemen modal kerja dan kinerja perusahaan telah menganalisis hubungan linear antara investasi perusahaan pada modal kerja dan profitabilitasnya. Hasil penelitian menunjukkan bahwa semakin rendah investasi pada modal kerja, semakin tinggi profitabilitas. Akan tetapi, tingkat modal kerja yang rendah dapat menimbulkan risiko tertentu seperti menurunnya penjualan (sales) dan gangguan dalam proses produksi. Oleh sebab itu, mungkin terdapat hubungan non-linear antara manajemen modal kerja dan profitabilitas perusahaan. Penelitian ini bertujuan untuk menganalisis pengaruh manajemen modal kerja terhadap profitabilitas perusahaan dengan mengontrol unobservable heterogeneity dan possible endogeneity. Penelitian ini menggunakan data panel tidak seimbang sejumlah 560 observasi dari sampel perusahaan yang bergerak di sektor manufaktur periode 2007 – 2011. Hasil penelitian menunjukkan bahwa terdapat hubungan kuadratik antara tingkat modal kerja dan profitabilitas perusahaan di Indonesia. Manajemen modal kerja ternyata memiliki pengaruh yang non-linear terhadap profitabilitas perusahaan secara signifikan.

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The idea that working capital management affects a firm’s profitability and risk is generally accepted. Previous studies on working capital management and firm performance have analyzed a linear relationship between a firm’s investment in working capital and its profitability. Their findings showed that the lower the investment in working capital, the higher the profitability. However, the low level of working capital could lead to certain risks such as declining sales and interruption in the production process. Therefore, there might be a non-linear relationship between working capital management and firm profitability. The purpose of this study is to analyze the effect of working capital management on firm profitability by controlling for unobservable heterogeneity and possible endogeneity. This study used an unbalanced panel data of 560 observations of manufacturing firms for the period 2007 – 2011. The result showed that there is a quadratic relationship between level of working capital and firm profitability in Indonesia. It turns out that working capital management has non-linear effect on firm profitability significantly."

"Tujuan dari penelitian ini adalah untuk menganalisis kinerja intellectual capital dan perngaruhnya terhadap kinerja keuangan (profitabilitas) perusahaan serta determinan yang mempengaruhi intellectual capital tersebut. Penelitian ini menggunakan laporan keuangan pada perusahaan pada sektor keuangan yang tercatat di BEI dari tahun 2007 - 2011. Penelitian ini menggunakan Value Added Intellectual Coefficient - VAICTM dan Data Envelopment Analysis digunakan untuk mengetahui pengaruhnya terhadap kinerja keuangan perusahaan dengan ROA, ROE, EPS dan PTBV sebagai rasio keuangan. Kemudian determinan yang diuji adalah barriers to entry, corporate profitability, dan efficiency of investment in intellectual capital yang digunakan pada penelitian El-Bannany di Inggris. Hasil akhir menunjukkan bahwa kinerja intellectual capital pada perusahaan keuangan di Indonesia masuk ke dalam kategori common performers, intellectual capital memiliki pengaruh yang lebih signifikan daripada physical capital, hubungan positif antara ROE dan VAIC, dan hubungan yang negatif antara FASS dan VAIC, dan SERV dan VAIC.

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The purpose of this research is to investigate the intellectual capital performance and the test of intellectual capital on financial performance (profitability) and also to investigate its determinants. This research uses financial report data of company which are listed in the financial sector of IDX from 2007 until 2011.

VAICTM is used and Data Envelopment Analysis is used to test the effect of VAIC on financial performance while four financial ratio, ROA, ROE, EPS, dan PTBV are determined as the dependent variables. Barriers to entry, corporate profitability, and efficiency of investment in intellectual capital are used as determinants of intellectual capital performance which has been used in El- bannany research.

Results indicate that intellectual capital performance in Indonesia is still in the common performers grade, the effect of intellectual capital performance on profitability is greater than the physical capital, and the result show ROE has the positive relation with VAIC, while FASS and SERV show negative."

"Tujuan penelitian ini adalah untuk menganalisis bagaimana pengaruh citra merek terhadap loyalitas pelanggan. Penelitian ini menggunakan pendekatan kuantitatif. Sampel dalam penelitian ini adalah 100 pelanggan merek mobil Toyota di dealer authorized Toyota Margonda Depok dengan menggunakan metode non-probability sampling serta teknik purposive sampling. Instrumen penelitian ini menggunakan kuesioner dan dianalisis menggunakan linear regression. Hasil penelitian ini menunjukkan bahwa citra merek memiliki pengaruh yang sangat kuat terhadap loyalitas pelanggan. Citra merek memiliki hubungan terhadap loyalitas pelanggan sebesar 49.2% dan sisanya sebesar 50.8% dipengaruhi oleh faktor lain.

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The objective of this research is to analyze how the effect of brand image toward customer loyalty. This research applied quantitative approach. The sample of this research is 100 customers Toyota Brand at dealer authorized Toyota Margonda Depok, collected using non-probability sampling and purposive technique. This research used questionnaire as research instrument and analyzed with linear regression. The result of this research indicate that brand image have a very strong effect toward customer loyalty. Brand image effect customer loyalty equal to 49.2%, and the residue equal to 50.8% effected by some other factor."

"PT. EDS Manufacturing Indonesia adalah sebuah perusahaan pembuat wiring harness bagi kendaraan beroda empat. Untuk mengatur sistem penyediaan material dari gudang ke produksi digunakanlah Part Issuing List (PIL) atau perintah yang berupa daftar material yang harus disediakan per hari kerja untuk setiap tempat tujuan di produksi. PIL dihasilkan oleh program aplikasi Ordering Entry System (OES) yang merupakan sistem pengadaan material on-line milik Yazaki Corporation (pemegang saham terbesar PT. EDS Manufacturing Indonesia). Untuk menyediakan material dari gudang ke produksi, OES sebagai program yang berkonsepkan MRP, menggunakan rencana produksi sebagai dasar perintah tersebut. Masalah yang timbul akibat mengeluarkan material sesuai rencana adalah apabila kondisi produksi tidak sesuai rencana, baik terlambat maupun lebih cepat. Material akan bertumpuk di area transit bila produksi terlambat, atau material yang dibutuhkan belum tersedia bila produksi lebih cepat dari rencana.Untuk mengatasi hal tersebut digunakanlah konsep Just in Time (JIT), melalui penggunaan kanban sebagai alat penanda kebutuhan material. Selain penerapan kanban, digunakan juga konsep Electronic Data Interchange (EDI) untuk memudahkan proses administrasi pencatatan kanban dengan menggunakan barcode. Berdasar alasan tersebut maka sistem kanban yang digunakan disebut kanban elektronik. Setelah penerapan sistem kanban elektronik untuk penyediaan material dari gudang ke produksi, kinerja sebelum dengan sesudah penerapan akan dibandingkan, baik menggunakan perbandingan sederhana maupun statistik.

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PT. EDS Manufacturing Indonesia is an automotive wiring harness manufacturer. Part Issuing List (PIL) is used to supply material from warehouse to shop floor. PIL is issued every working day by Ordering Entry System (OES), which an on-line material supply system is owned by Yazaki Corporation (the biggest share holder of PT. EDS Manufacturing Indonesia). In order to supply material from warehouse to shop floor, OES as an MRP concept based application program, uses production planning as a calculation base. Problem is arise because of actual production achievement can be different from planned, If there was a delay then material will be consume a lot of space in transit area, on the contrary, when there was an ahead schedule then materials needed were not supplied yet.

In order to solve this problem, Just in Time (JIT) is used, By employing kanban as a signal tool what, where, and when material is needed. Besides of kanban, Electronic Data Interchange (EDT) concept is used, to ease administration process of kanban recording, by using barcode. Therefore the new system is called electronic kanban (e-kanban). After implementing the system, performance before and after implantation will be compared, by using simple comparison and statistic."

"ABSTRAKTesis ini bertujuan untuk menelaah kelengkapan pengaturan perjanjian lindung nilai hedging produk terstruktur structure product jenis Target Redemption Swap untuk tujuan lindung nilai hedging dalam sistem hukum di Indonesia Menjelaskan perlindungan hukum seperti apa yang diberikan bagi pihak yang beritikad baik dalam perjanjian lindung nilai hedging dan menganalisis keterkaitan antara azas keseimbangan para pihak dalam perjanjian dengan itikad baik serta menganalisis pertimbangan hakim dalam putusan lindung nilai hedging terhadap kasus Standar Chartered Bank melawan PT Pelayaran Tempura Emas Penulis menemukan bahwa pengaturan tentang structured product belum terlalu diatur sedemikian rupa setidaknya hingga tahun 2008 Perhatian yang serius berkenaan dengan produk terstruktur baru benar benar dilakukan pada tahun 2009 Selanjutnya masih belum ada kesepakatan tentang apa yang dimaksud dengan itikd baik dan bagaimana itikadbaik pada tahap pra kontrak dilaksanakan masih didebatkan karena tidak ada pengaturannya dalam KUHPerdata Praktek selama ini berpedoman pada yurisprudensi.

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ABSTRACTThis thesis aims to examine the completeness of law regulating hedging agreement on structured products particularly Target Redemption Swap type for hedging purposes To explain what kind of legal protection given to parties acting in good faith in the agreement of hedging and to analyse the relationship between the principle of the balance of the parties to the agreement in good faith as well as to analyse the ruling of judgement in the consideration of hedging above the Standard Chartered Bank against PT Pelayaran Tempura Emas case The research method deployed in this thesis is a normative juridical using cases approach The authors found that the regulation of structured products have not been arranged in that much weight at least until 2008 The serious concern with regard to new structured products actually imposed in 2009 Furthermore there is still no consensus in regard to what is meant by good faith and how the principle works at the pre contract is still debatable since there is no regulation in the Civil Code The common practice has been guided by the jurisprudence."

"Penerapan Standar Manajemen Mutu ISO 9001:2008 sudah dilaksanakan di BRSU Tabanan sejak tahun 2009 sebagai upaya untuk meningkatkan mutu pelayanan namun masih ada saja keluhan terhadap pelayanan di Badan Rumah Sakit Umum Tabanan. Sampai saat ini belum pernah dilakukan analisis kinerja pelayanan di IGD pada penerapan Standar Manajemen Mutu ISO 9001:2008 BRSU Tabanan. Penelitian ini dilakukan bertujuan untuk mengetahui dan menganalisis kinerja pelayanan di IGD pada penerapan SMM ISO 9001:2008 di IGD BRSU Tabanan. Dilakukan bulan Agustus-Oktober 2013, dengan metode penelitian kualitatif yang dilengkapi dengan data kuantitatif yang merupakan data sekunder berupa sasaran mutu di IGD sebagai indikator kinerja. Responden untuk kepuasan pelayanan di IGD adalah pasien atau keluarganya yang datang bulan Agustus-Oktober 2013 yang bersedia mengisi kuesioner,sebanyak 150 orang. Staf IGD dan staf di bidang pelayanan yang bekerja minimal 3 tahun sebagai responden penerapan SMM ISO 9001:2008 di IGD berjumlah 71 orang. Wawancara mendalam kepada Direksi sebanyak 3 orang sebagai informan dalam informasi pencapaian kinerja di IGD dan penerapan SMM ISO 9001:2008. Analisis data dengan content analysis. Hasil penelitian menunjukkan kinerja pelayanan di IGD sudah baik pada 9 sasaran mutu dari 12 sasaran mutu yang ada di IGD. Sasaran mutu yang belum baik adalah keluhan pelanggan, ketidakpuasan pelanggan terhadap pelayanan dokter dan angka kematian pasien di IGD ≤24 jam. Diperlukan peningkatan anggaran yang bertujuan untuk peningkatan kualitas SDM di IGD seiring dengan peningkatan pendapatan rumah sakit, melengkapi sarana untuk ruang intensif serta sosialisasi kembali penerapan SMM ISO 9001:2008

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Implementation of ISO 9001:2008 Quality Management Standards have been implemented in BRSU Tabanan since 2009 in an effort to improve the quality of care, but there are still complaints against the ministry in BRSU Tabanan. Until now, this has never been done in the Emergency Room service performance analysis on the application of ISO 9001:2008 Quality Management Standard BRSU Tabanan.

This study was conducted aimed to determine and analyze the performance of services in the emergency department on the application of ISO 9001:2008 QMS in Emergency Room BRSU Tabanan. Do months from August to October, 2013, with a qualitative research method that comes with the quantitative data is secondary data quality objectives in the Emergency Room as indicator performance. Respondents service satisfaction in the emergency department for patients or their families were coming month of August to October 2013, which are willing to fill out a questionnaire, as many as 150 people. Emergency Room staff and staff working in the field of service of at least 3 years as respondents in the application of ISO 9001:2008 QMS Emergency Room are 71. In-depth interviews to the Board of Directors as an informant were 3 people in the achievement of performance information in the Emergency Room and the application of ISO 9001:2008 QMS. Data were analyzed using content analysis.

The results show the performance of services in the Emergency Room already well on target mutul 9 of 12 quality objectives in the Emergency Room. Quality objectives is not good customer complaints , customer dissatisfaction with the services of doctors and patient mortality in Emergency Room ≤ 24 hours. Required an increase in the budget aimed at improving the quality of human resources in the emergency department with increasing hospital revenue, completing facilities for intensive care and resocialization of the application of ISO 9001:2008 QMS."