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"Situasi dan perkembangan external suatu entitas bisnis seperti pasar dan pelanggan, serta kondisi internal - nya akan saling mempengaruhi. Hal ini sangat terkait dengan perkembangan ekonomi, sosial, bahkan politik dan keamanan. Perubahan situasi dan perkembangan pasar dan pelanggan menjadi suatu keniscayaan. Dampak dari hal tersebut, change (perubahan) pada entitas bisnis menjadi strategic objective (kebutuhan strategis). Agar pertumbuhan kinerja suatu entitas bisnis dapat berlangsung dalam kurun waktu jangka panjang, maka diperlukan perencanaan, persiapan dan pengelolaan sumber daya dan setiap faktor yang mempengaruhi perubahan tersebut. Memanfaatkan historical data proses dan pelaksanaan perubahan entitas bisnis lain sebagai lessons learned untuk merencanakan, menyiapkan, dan mengelola sumber daya dan faktor - faktor tersebut menjadi salah satu altematif solusi. Penelitian berikut merupakan studi kasus atas pelaksanaan proses perubahan atau transformasi perusahaan yang bergerak di bidang EPC (Engineering, Procurement, and Construction). Tujuan perubahan perusahaan tersebut adalah perbaikan kinerja keuangan dan peruuasan pangsa pasar dalam kerangka perbaikan posisi bisnisnya dari survival menuju stability and growth. Dengan menggunakan data historis pelaksanaan perubahan organisasi bisnis di Amerika dan Eropa serta hasil penelitian faktor keberhasilan dan kegagalannya (Lee, 1995) dilakukan pemetaan organization's change character (karakter) dan organization's change condition (kondisi aktual) perubahan, dalam rangka identifikasi dan rencana penanggulangan resiko. Faktor leadership (kepemimpinan), resistance (penolakan), serta system management change (perubahan sistem pengelolaan) perusahaan merupakan prioritas untuk pencapaian kinerja perubahan.

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Business entities internal condition significantly be effected by its external market and customer situation and changes. Economic, social, politics, and security are driven aspects of market and customer change. Changing then is a natural and continuous event. In this situation business entities have their own strategic objective and necessities to change. Considering long term company performance the change must be planned, prepared, and managed property on company's resources and every influence factors. Change process and implementation of some business organizations which documented as historical data could be utilized as lessons learned by other company in planning, preparing, and managing its resources and influence factors to change. This research is a case study of an EPC company change implementation and transformation. The objective of its change is to improve financial performance, market expanding and its business position from survival to stability and growth. Historical data of American and European business organization change process and implementation and research on change success and failure factors (Lee, 1995) is utilize in recognizing and determining organization's change character and condition to identify and manage risk factors. Leadership, resistance, and system management change are identified as prioritize aspects to manage in order to achieve company performance improvement in change."

"Contents :- Preface - Foreword - Acknolwedgments - Section 1: Framing - Chapter 1: What is Change Management - Chapter 2: Assume the Position - Chapter 3: Vision: It's Got to be Real - Chapter 4: Frame the "Why?" - Chapter 5: The Change Recipe - Chapter 6: Scaling the Change - Chapter 7: Do I Need a Message? - Section 2: Leadership and Teams - Chapter 8: And Now, A Word from Our Sponsor - Chapter 9: An Army of One - Chapter 10: Are the Right People on the Team? - Chapter 11: Don't Forget the Carrot - Section 3: Design - Chapter 12: Structure Enables Change - Chapter 13: Align Your Design - Chapter 14: Four Truths of Organization Design - Section 4: Resistance - Chapter 15: The Hecklers - Chapter 16: A State of Confusion - Chapter 17: People Prefer the Predictable - Chapter 18: We're Hardwired to Resist Change - Chapter 19: Change Your Mind - Section 5: Culture - Chapter 20: It's the Culture, Stupid! - Chapter 21: Subculture Savvy - Section 6: Branding - Chapter 22: Brand with Caution - Chapter 23: Symbols Matter - Chapter 24: Combating Existing Symbols - Section 7: Communication - Chapter 25: Change Communication 101 - Chapter 26: The Big Shift - Chapter 27: Not Communicating is Communicating - Chapter 28: I Already Told Them! - Chapter 29: Be Willing to Say the Hard Things - Chapter 30: Communication Gotchas - Section 8: Momentum - Chapter 31: The Tipping Point - Chapter 32: Don't be Afraid to Engage the Masses - Chapter 33: The Psychology of Signing on - Chapter 34: Emotion: It's All in the Story - Chapter 35: Map It - Chapter 36: Stakeholders Get Weary - Section 9: Measurement - Chapter 37: If a "change" happens in the woods... - Chapter 38: PACE Yourself! - About the Authors "