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"There is a fundamental difference between business continuity planning and crisis management. Even a complete operational plan does little to prepare a company to come through a crisis with strength and confidence. According to Ian Mitroff, crises can (and will) now arise with unprecedented frequency, complexity, and destructive power, as what was once rare is now the norm: terrorism, cyberattacks, large-scale fraud, and kidnappings."

"With over 40 per cent of the federal government's 1.6 million employees retiring over the next 10 years, now is the time for anyone seeking a government job to take advantage of the massive retirement wave that has already begun. Yet until now, no truly up-to-date or comprehensive book has existed to give readers the tools and guidance they need to get hired for a government job, internship, or fellowship. Entertainingly written by a successful career coach who has climbed the federal career ladder herself as a hiring manager, this reader-friendly book steers prospective applicants through every stage of their job search. This book draws on interviews with more than 100 other hiring managers. Including a companion CD filled with sample resumes and worksheets, this is the book to have when seeking out employment with the federal government."