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Ditemukan 4395 dokumen yang sesuai dengan query
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Neave, Edwin H.
Englewood Cliffs, NJ: Prentice-Hall, 1981
658.15 NEA f
Buku Teks  Universitas Indonesia Library
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New York: Institute of Finance, 1993
658.155 2 ADV
Buku Teks  Universitas Indonesia Library
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Kumar, Rajesh
"How and why do strategic perspectives of financial institutions differ by class and region? Strategies of Banks and Other Financial Institutions: Theories and Cases is an introduction to global financial institutions that presents both theoretical and actual aspects of markets and institutions. The book encompasses depository and non-depository Institutions; money markets, bond markets, and mortgage markets; stock markets, derivative markets, and foreign exchange markets; mutual funds, insurance, and pension funds; and private equity and hedge funds. It also addresses Islamic financing and consolidation in financial institutions and markets. Featuring up-to-date case studies in its second half, Strategies of banks and other financial institutions proposes a useful theoretical framework and strategic perspectives about risk, regulation, markets, and challenges driving the financial sectors."
San Diego: Academic Press, 2014
e20427725
eBooks  Universitas Indonesia Library
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Jeddah: Islamic Research and Training Institute, 2007
332 ISL i
Buku Teks SO  Universitas Indonesia Library
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New York: John Wiley & Sons, 2001
332.024 EXP
Buku Teks SO  Universitas Indonesia Library
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Paul, Karamjeet
"Managing extreme financial risk addresses the need for better management strategies in light of increased market risk and volatility in financial institutions' revenue models. Top officials from the financial and regulatory industries point to real corporate issues, showing how institutions react to financial crises. From first-hand experiences, they explain how effective sustainability management does not just prevent being blindsided; it also leads to proactive solutions that enhance an institution's strength to weather a sudden financial crisis, add significant shareholder value, and reduce systemic risk. Readable, coherent, and logical, managing extreme financial risk shows how extreme risk needs to be handled when the cost of being wrong means the difference between life and death of the institution."
Oxford, UK: Academic Press, 2014
e20427184
eBooks  Universitas Indonesia Library
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Egan, Mike
New York: McGraw-Hill, 2012
332.6 EGA y
Buku Teks SO  Universitas Indonesia Library
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Wahyu Putranto
"Salah satu permasalahan utama pada industri bidang jasa di Indonesia adalah bagaimana menumbuhkan kesetiaan pelanggan agar tetap bertahan menggunakan jasa dari perusahaan tanpa berpindah ke penyedia jasa yang lainnya. Celebrity Fitness Indonesia sebagai perusahaan yang bergerak di industri olahraga, telah menerapkan strategi-strategi mempertahankan pelanggan yang terbaik demi mewujudkan Customer Satisfaction dan Customer Retention pada brand Celebrity Fitness. Penelitian ini dilakukan dengan menggunakan pendekatan kuantitatif yang bersifat eksplanatif, untuk mengetahui pengaruh penerapan Customer Retention Strategies terhadap terbentuknya kepuasan pelanggan di Celebrity Fitness Cabang Botani Square Bogor. Pengumpulan data dilakukan dengan menggunakan metode survei melalui kuesioner. Populasi penelitian ini adalah seluruh pelanggan Celebrity Fitness Cabang Botani Square Bogor yang telah merasakan langsung penerapan Customer Retention Strategies Hasil dari analisis penelitian ini membuktikan bahwa Penerapan strategi mempertahankan pelanggan oleh Celebrity Fitness Indonesia Cabang Botani Square Bogor (Ikatan Finansial dan Ikatan Sosial) ternyata memiliki pengaruh yang kuat terhadap pembentukan kepuasan pelanggan.

One of the foremost issues in the World of service business is how to grow customer loyalty to stay using a service from the same firm and how to hold customers not to deflect to other services firm. Celebrity Fitness Indonesia as a services firm in sport industries has applied many best Customer Retention Strategies in order to generate a Customer Satisfaction and actualize Customer Retention in Celebrity Fitness. This research is conducted with quantitative explanative approach, to know how the influence of applying Customer Retention Strategies, generate a Customer Satisfaction in Celebrity Fitness Indonesia Botani Square Bogor Branch. Data of this research is gathered by questionnaire survey. The population of this research is all of the customer in Celebrity Fitness Cabang Botani Square Bogor branch that have experienced the Customer Retention Strategies. The result of this research is proving that Customer Retention Strategies that applied by Celebrity Fitness Cabang Botani Square Bogor (Financial Bonds and Social Bonds) evidently has a strong influence to generate a Customer Satisfaction."
Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2012
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UI - Skripsi Open  Universitas Indonesia Library
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