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"Meetings can be an expensive waste of peoples time that leave attendees frustrated and poorly informed. This issue offers a simple three-step process that will enable any meeting leader to stop wasting time and make meetings work by harnessing a groups creativity and energy and directing it towards solving problems, generating new ideas, and moving big ideas forward. Included are tips on running meetings activities, communicating effectively, keeping the meeting on track, and using conflict productively."

"Planning a meeting or event is no easy task. Just ask any of the administrative staffers who are increasingly being asked to do it. One minor mistake -- a plane ticket that doesn't arrive on time, not enough vegetarian meals at the luncheon, the wrong kind of audio/visual equipment -- can mean big trouble. Now this handy little how-to guide takes secretaries and assistants through the entire process step-by-step. From site selection and registration do's and don'ts to negotiating with vendors and food and beverage planning, this book gives them everything they need to get a meeting planned right. Packed with floor plans, checklists, glossaries of industry-specific terms, lists of resources, and more, Planning Successful Meetings and Events is sure to transform any take-charge assistant into the Martha Stewart of meeting and event planning. It's a good thing."

"An essential guide for facilitating productive, decisive meetings.Meetings are well-known time-wasters that often produce no meaningful business results. How to Conduct Productive Meetings enables anyone to plan and facilitate a fruitful, decisive meeting. Assess whether a meeting is actually necessary, ensure presentations are professional, facilitate constructive participation, and produce a meeting outcome that is measurable."