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"Proyek konstruksi telah diidentifikasi sebagai salah satu proyek yang paling sulit keberhasilannya, karena perlu memimpin orang - orang secara efektif untuk mencapai kesuksesan sebuah organisasi. Kurangnya pemimpin yang berpengaruh dan mengelola hubungan dengan lebih baik terhadap anggota tim dan stakeholders dalam proyek konstruksi masih sangat kurang sehingga produktivitas dalam proyek konstruksi masih sangat rendah, serta munculnya macam-macam penyimpangan manajemen dan kegagalan proyek di sektor kontruksi, sehingga diperlunya pemimpin untuk mengelola proyek dan anggota tim secara efektif. Dengan demikian, perlu untuk menguji pengaruh kepemimpinan transformasional dan soft skills pada manajer proyek terhadap project success factors di Indonesia, dengan melakukan survey kuantitatif kepada profesional proyek konstruksi di Indonesia, dan akan diolah dan dianalisis dengan metode Structural Equation Modeling (SEM).

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Construction projects have been identified as one of the most difficult projects to succeed, because they need to lead people effectively to achieve the success of an organization. The lack of influential leaders and the relationship management with team members and stakeholders makes productivity in construction projects is very low, and the emergence of various types of management deviations and project failures in the construction sector have emphasized the needs effective leaders to effectively manage projects and team members. Thus, it is necessary to examine the effect of transformational leadership and soft skills in project manager for project success factors in Indonesia, by conducting a quantitative survey of construction professional minimum with supervisor position and 3 years experiences in construction industry inside Indonesia. Data which already collected will be processed and analyzed using the Structural Equation Modeling (SEM)."

"ART I. TAKING YOUR TEAM TO MARKET. Going to market: leadership and responsibility -- The sales force -- Sales environment -- Sales control and policies -- Channels -- Product/market match -- Competition -- The customer -- The market -- PART II. PERSONAL COACHING. Facts-in-the-Future (tm) -- The truth about statistics, or why you need a BS (bad statistics) filter -- The gullibility factor -- Intuition -- How much information is enough? -- Mind games -- Walk a mile in the CFO?s shoes -- The brain of a sales manager -- Evolution in sales management -- The CEO and sales force success -- Perception sticks like glue -- FAQs: frequently asked questions -- Notes -- Bibliography -- Index."

"Today?s sales managers face a tough challenge. They must be more productive than ever while relying more on partners and technology with reduced resources in the field. And with fewer, larger customers, every decision becomes more important -- and riskier. The Sales Manager?s Success Manual provides the critical information sales managers need to succeed in this increasingly difficult job."

"Hone the basic management skills of your up-and-coming leaders before they are placed in high-pressure management positions.Manager Skills Training will help you identify potential managers and expand upon their current skills to be more effective leaders. This title addresses basic leadership skills, coaching, motivation techniques, performance appraisals, effective presentation, meeting delivery, and much more."

"Contents : The profession -- The customer service profession -- Contributing to the service culture -- Skills for success -- Verbal communication skills -- Nonverbal communication skills -- Listening to the customer -- Building and maintaining relationships -- Customer service and behavior -- Service breakdowns and service recovery -- Customer service in a diverse world -- Customer service via technology -- Encouraging customer loyalty -- Appendix -- Glossary -- Notes -- Bibliography -- Credits -- Index."

"ABSTRAKPada bidang konstruksi bangunan, pelaksanaan proyek tidak hanya memerlukan penjadwalan yang baik, pengetahuan dan kemampuan teknis tetapi juga manajemen sumber daya manusia. Hal ini dikarenakan dalam organisasi proyek melibatkan banyak stakeholder yang salah satunya adalah tim proyek. Manajemen sumber daya manusia memerlukan manajer proyek yang memiliki kepemimpinan yang merupakan kemampuan dari manajerial untuk mensukseskan proyek konstruksi. Salah satunya adalah kemampuan dalam organisasi proyek dalam memanajemen sumber daya manusia. Maka dari itu penulis menguji pengaru kepemimpinan transaksional dan softskills pada manajer proyek terhadap factor-faktor yang mempengaruhi kesuksesan proyek di Indonesia, kuesioner ini nantinya akan diolah dengan metode SEM (Structural Equation Modeling)-PLS. Hasil penelitian menunjukkan Kepemimpinan transaksional berpengaruh positif namun tidak terlalu memberikan pengaruh signifikan seperti softskill terhadap project success factors, terdapat hubungan antara kepemimpinan transaksional dan soft skills pada manajer proyek industri konstruksi di Indonesia.

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ABSTRACTIn the field of building construction, project implementation not only requires good scheduling, knowledge and technical capability but also human resource management. This is because the project organization involves many stakeholders, one of which is the project team. Human resource management requires a project manager with leadership that is the ability of managerial to succeed the construction project. One of them is the ability in the project organization to manage human resources. Therefore, authors test the influence of transactional leadership and Softskills on project managers on factors affecting the success of the project in Indonesia, this questionnaire will be processed by the method of SEM (Structural Equation Modeling)-PLS. The results of the study showed that the transactional leadership was positively influential but did not significantly influence the effect such as the Softskill of project success factors, there was a link between transactional leadership and soft skills in the project manager of construction industry in Indonesia."