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"Penelitian ini bertujuan untuk menjelaskan Pengaruh Interpersonal Communication, Problem Solving Skills dan Quality of Work Life terhadap Employee Performance pada karyawan PT.Reckitt Benckiser. Penelitian menggunakan pendekatan kuantitatif dengan teknik pengumpulan data melalui penyebaran kuesioner kepada 116 responden  karyawan PT.Reckitt Benckiser. Teknik analisis data menggunakan analisis regresi berganda serta korelasi Pearson sebagai uji validitas, Alpha Cronbach sebagai uji reliabilitas, dan menggunakan perangkat lunak IBM SPSS Statistic 25 sebagai alat analisis. Hasil penelitian menunjukan bahwa adanya pengaruh signifikan antara Interpersonal Communication terhadap Employee Performance, Problem Solvng Skills terhadap Employee Performance dan Quality of Work Life terhadap Employee Performance. Sehigga variabel diatas dijabarkan memiliki pengaruh terhadap Employee Performance.

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This study aims to explain the influence of Interpersonal Communication, Problem Solving Skills and Quality of Work Life on Employee Performance of PT.Reckitt Benckiser employees. In this study uses a quantitative approach with data collection techniques through the distribution of questionnaires to 116 respondents of PT.Reckitt Benckiser employees. Data analysis techniques using multiple regression analysis and Pearson correlation as a validity test, Alpha Cronbach as a reliability test, and using IBM SPSS 25 statistical software as an analysis tool. The results showed that there was a significant influence between Interpersonal Communication on Employee Performance, Problem Solving Skills on Employee Performance and Quality of Work Life on Employee Performance. One of the variables above is described as having an effect on Employee Performance."

"Tesis ini membahas proses business coaching yang dilakukan pada YES Cake & Bakery, suatu UKM yang bergerak di industri makanan. YES Cake & Bakery menawarkan serangkaian produk roti, cakes, dan kue kering. Tesis ini fokus membahas masalah yang dihadapi YES Cake & Bakery dalam bidang Sumber Daya Manusia (SDM). Masalah utamanya adalah bahwa YES Cake & Bakery belum memiliki sistem evaluasi kinerja karyawan. Penulisan tesis ini bertujuan untuk membantu YES Cake & Bakery dalam menyusun Key Performance Indicator (KPI) yang dapat digunakan untuk menilai kinerja karyawannya.

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This thesis discusses the business coaching process conducted at YES Cake & Bakery, a SME engaged in the food industry. YES Cake & Bakery offers a range of bakery products, cakes, and cookies. This thesis focuses on the problems faced by YES Cake & Bakery in the field of Human Resources (HR). The main problem is that YES Cake & Bakery does not yet have an employee performance evaluation system. This thesis writing aims to assist YES Cake & Bakery in preparing the Key Performance Indicator (KPI) that can be used to assess the performance of its employees."

"Skripsi ini membahas tentang sistem penilaian kinerja karyawan di Rumah Sakit Haji Jakarta. Ada sembilan variabel yang diteliti yaitu penilai, karyawan yang dinilai, metode penilaian, instrumen penilaian, periode dan waktu penilaian, pelaksanaan penilaian, pengolahan hasil penilaian, tindak lanjut hasil penilaian dan hambatan dan kendala dalam penilaian. Penelitian ini adalah penelitian kualitatif dengan desain studi kasus. Pengumpulan data dalam penelitian ini menggunakan metode wawancara mendalam dan telaah dokumen. Penelitian ini dilaksanakan selama tiga bulan, yaitu Oktober sampai Desember 2012. Informan dari penelitian ini terdiri dari sembilan orang. Hasil penelitian menunjukkan bahwa sistem penilaian kinerja karyawan di Rumah Sakit Haji Jakarta belum berjalan secara optimal, bias dan subyektivitas dalam penilaian masih tinggi. Berdasarkan hasil penelitian tersebut, penulis menyarankan agar merevisi instrumen penilaian dengan menambah unsur penilaian yang lebih terukur dan standar yang jelas, dilakukan sosialisasi kepada penilai dan karyawan yang dinilai tentang penilaian kinerja, dalam memberikan penilaian juga bisa dilibatkan atasan, bawahan, dan rekan kerja, penilai dapat membuat catatan khusus setiap karyawan yang dinilai sebagai dasar dalam memberikan penilaian, dan mengoptimalkan pemanfaatan hasil penilaian dengan membuat program pengembangan karyawan sesuai dengan kebutuhan karyawan.

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The focus of this study is about overview of the employee performance appraisal system in Haji Jakarta Hospital. There are nine variabeles studied, namely appraiser, employees who appraised, appraisal methods, appraisal instrument, time and appraisal period, appraising, processing of appraisal result, follow-up appraisal result, barriers and constraints in appraisal. This research was qualitative approach with a design case study. Data collection in this research used in-depth interviews and document review. This research was conducted in three months, October until December 2012. Informant of this research consists of nine persons. The results of this research showed that the employee performance appraisal system in Haji Jakarta Hospital not running optimally, bias and subjectivity in appraisal is still high. Based on these results, the author suggest to revising the appraisal instruments with adding the element of appraisal that is measurable and clearly defined standards, conducted socialization to the appraiser and employees who appraised about performance appraisal, in appraising could also be involved superiors, subordinates and peers, appraiser can make special note of any employees who is appraised as a basis for appraising, and optimizing the use of appraisal results by creating employee development programs according to the needs of the employees."

"ABSTRAKLingkungan kerja yang kondusif mempengaruhi kualitas kehidupan kerja dan dapatmembentuk sumber daya manusia yang berkualitas serta mendukung perbaikan kualitaspelayanan. Tujuan penelitian ini adalah menganalisis hubungan kualitas kehidupan kerjaterhadap kinerja pegawai di RSUD Kabupaten Ogan Ilir. Penelitian ini merupakanpenelitian kuantitatif dengan desain cross sectional pada 315 pegawai baik PegawaiNegeri Sipil maupun Tenaga Kerja Sukarela. Analisis yang dilakukan adalah univariat,bivariat dengan uji statistic chi square dan multivariat dengan regresi logistik gandamodel prediksi/determinan.Hasil penelitian menunjukkan kualitas kehidupan kerja masih kurang terutama rasabangga terhadap rumah sakit, keterlibatan/partisipasi pegawai dan fasilitas yang didapat.Demikian pula kinerja pegawai, dari 315 terdapat 164 pegawai 51,1 dengan kinerjakurang. Hasil uji statistic diketahui bahwa keterlibatan/partisipasi pegawai dan fasilitasyang didapat memiliki hubungan signifikan terhadap kinerja pegawai. Analisis lanjutdidapatkan tiga komponen yang mempengaruhi kinerja pegawai yaituketerlibatan/partisipasi pegawai, fasilitas yang didapat dan keselamatan lingkungan kerja.Komponen yang paling dominan adalah fasilitas yang didapat dengan nilai OR 2,670.Dari penelitian diharapkan RSUD Kabupaten Ogan Ilir dapat membentuk tim berisipegawai yang mewakili semua bidang, memperbaiki sistem pemeliharaan fasilitas rumahsakit, memberikan pelatihan dan seminar, menganggarkan secara khusus untuk perbaikansistem keselamatan dengan menambah alat pelindung diri, membetuk tim khusus yangmemperhatikan dan mengawasi keselamatan dan kesehatan pegawai yang dibawahi olehSPI Satuan Pengawas Internal dan mengaktifkan kembali SPI rumah sakit.

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ABSTRACTA conducive working environment affects the quality of working life and can form qualityhuman resources and support the improvement of service quality. The purpose of thisstudy is to analyze the relationship of quality of work life to employee performance inRSUD Ogan Ilir District. This research is a quantitative research with cross sectionaldesign on 315 employees both civil servants and freelancer. The analyzes were univariate,bivariate with chi square and multivariate statistic test with multiple logistic regressionof predictive determinant model.The result of the study shows that the quality of working life is still lacking, especiallythe pride of the hospital, the involvement participation of employees and the facilitiesobtained. Similarly, employee performance, of 315 there are 164 employees 51.1 withless performance. The result of the statistic test shows that the involvement participationof employees and facilities obtained has a significant relationship to the performance ofemployees. Further analysis found 3 components that affect employee performance is theinvolvement participation of employees, facilities obtained and safety of the workenvironment. The most dominant component is the facility obtained with an OR of 2.670.From the research, it is hoped that the RSUD of Ogan Ilir Regency can form a team ofemployees representing all fields, improve the system of maintaining hospital facilities,provide training and seminars, budgeting specifically for improvement of safety systemby adding personal protective equipment, forming a special team that pay attention andsupervise the safety and health of employees who are covered by SPI Internal ControlUnit and reactivate the hospital 39 s SPI. "

"Tujuan penelitian ini adalah untuk mengukur pengaruh kepemimpinan terhadap kinerja pegawai, mengukur pengaruh motivasi terhadap kinerja pegawai dan mengukur pengaruh kepemimpinan dan motivasi kerja secara bersama-sama terhadap kinerja pegawai Badan Pengembangan Sumber Daya Manusia Hukum dan HAM. Penelitian mengunakan pendekatan kuantitatif. Berdasarkan analisis data lapangan disimpulkan bahwa : 1) Variabel Kepemimpinan memiliki pengaruh signifikan terhadap variabel kinerja pegawai BPSDM Hukum dan HAM, 2)Variabel Motivasi kerja memiliki pengaruh signifikan terhadap variabel kinerja pegawai BPSDM Hukum dan HAM dan, 3)Variabel Kepemimpinan dan Variabel motivasi kerja berpengaruh signifikan terhadap variabel kinerja pegawai BPSDM Hukum dan HAM.

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The purpose of this study was to measure the effects of leadership on employee performance, measuring the effect of motivation on employee performance and measure the impact of leadership and motivation to work jointly on the performance of employees of the Body of Human Resource Development of the Ministry of Law and Human Rights (BPSDM). The study uses a quantitative approach. Based on field data analysis concluded that: 1) the variables of leadership have a significant influence on employee performances of BPSDM, 2)the motivation variables have a significant influence on employee performances of BPSDM and, 3) the variable of motivation and leadership influence significant impact on employee performance of BPSDM law and human rights."

"Penelitian ini untuk mengetahui pengaruh motivasi dan kepemimpinanterhadap kinerja pegawai disatuan kerja Direktorat Narkotika Sintetis. dari hasil uji t maka dapat ditarik kesimpulan bahwa variabel kinerja dipengaruhi oleh keduavariabel tersebut. tetapi variabel kepemimpinan sangat mempengaruhi perubahan darivariabel kinerja. bisa dilihat dari persamaan Y = 7,081 + 0,428x1 + 0,691x2.Hubungan antar pegawai khususnya pada level pegawai terjadi ketidakharmonisan karena masing-masing pegawai saling berkompetisi negative dikarenakankurangnya arahan operasional terhadap pendelegasian pekerjaan dari pimpinan yangcukup jelas kepada anak buah hal ini bisa dikarenakan tidak adanya Job descriptionyang jelas, Pemimpin pada Direktorat Narkotika Sintetis masih kurang mampumenguasai pekerjaan yang akan didelegasikan kepada anak buah sehingga banyakpegawai yang meningkatkan skill dalam penyelesaian pekerjaan secara individualagar bisa dilihat mampu bekeja dimata pimpinan. Hal ini membentuk iklimpersaingan yang negatif diantara pegawai, Kinerja akan menurun diakibatkan olehkitidak adaannya Job description yang jelas dan kurang mampunya pemimpin dalampemberian arahan operasional dalam pendelegasian tugasnya.

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This study to determine the effect of motivation and leadership to employee

performance work disatuan Synthetic Narcotics Directorate. of the t test results it can be concluded that the performance variable affected by both variables. but the

leadership variables greatly affect the performance of the variable changes. can be

seen from the equation Y = 7.081 + 0.428 x1 + 0.691 x2

Relationships among employees, especially at the level of employee

disharmony occurs because each employee competing negative due to the lack of

operational directives delegating the work of leadership is quite clear to subordinates

this can be due to the lack of a clear Job description, leader in Synthetic Narcotics

Directorate is less able to master the work to be delegated to subordinates so many

employees improve skills in the completion of work on an individual basis in order to

be able to bekeja eyes of the leadership. This forms a negative climate of competition

among employees, performance will decrease due to the Job description kitidak

adaannya clear and unqualified leader in providing operational direction in the

delegation of duties."

"Penelitian ini bertujuan untuk mengetahui faktor-faktor yang berhubungan dengan kinerja pegawai Puskesmas Celikah Tahun 2020. Penelitian ini menggunakan metode kuantitatif dengan desain penelitian cross sectional. Sampel pada penelitian ini seluruh PNS di Puskesmas Celikah yang berjumlah 57 orang (total sampling). Faktor yang berhubungan dengan kinerja pegawai Puskesmas Celikah adalah disiplin kerja, motivasi kerja dan Imbalan. Faktor yang paling berhubungan dengan kinerja pegawai Puskesmas Celikah Tahun 2020 adalah Disiplin kerja. Kinerja pegawai Puskesmas Celikah masih kurang memiliki kinerja yang baik. Diperlukan peningkatan kinerja pegawai dengan menerapkan sistem reward dan punishment yang tegas, pembinaan rutin, peningkatan kemampuan pegawai, dan evaluasi kinerja secara berkala.

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This study aimed to determine the factors associated with the performance of Puskesmas Celikah employees in 2020. This study uses quantitative methods with cross sectional design. Sample in this study are all of the government employees in Puskesmas Celikah, 57 persons in total. Factors related to the performance of Puskesmas Celikah employees are discipline, motivation and rewards. The most related factor to the performance of Puskesmas Celikah employees in 2020 is discipline. The performance of Puskesmas Celikah employees still lacks good performance. It is necessary to increase employee performance by implementing a firm reward and punishment system, routine coaching, increasing employee capacity, and periodic performance evaluation.

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"Tujuan dari penelitian ini adalah untuk menguji hubungan antara Commuting Stress, perceived organizational support, kelelahan emosional, dan kinerja karyawan di wilayah Jabodetabek. Penelitian ini dilakukan melalui metode analisis kuantitatif dengan pendekatan causal-predictive modelling dengan pendekatan teknik partial least squares structural equation modelling (PLS-SEM). Dalam penelitian ini, 6 hubungan yang diteliti menunjukkan 2 hubungan positif, 3 hubungan negatif, dan 2 hubungan yang menunjukkan adanya mediator. Penelitian menunjukkan bahwa Commuting Stress dan perceived organizational support mempengaruhi kinerja karyawan, baik secara langsung maupun dengan mediasi kelelahan emosional. Data penelitian dikumpuilkan melalui survei yang disebarkan secara daring ke karyawan-karyawan yang melakukan commuting di Jabodetabek. Dari total 528 sampel yang dikumpulkan, adapun data akhir sebanyak 390 sampel dianalisis dengan menggunakan Partial Least Square – Structural Equation Modelling menggunakan SmartPLS. Dengan menggunakan hasil penelitian ini, karyawan dan organisasi dapat mengetahui dampak dari upaya mental yang dikeluarkan dalam commuting dan perceived organizational support terhadap kinerja karyawan, baik secara langsung atau melalui kelelahan emosional sebagai dampak dari Commuting Stress. Penelitian ini memungkinkan hasil yang lebih lengkap dan komprehensif terkait bagaimana Commuting Stress memiliki pengaruh terhadap kelelahan emosional yang dialami karyawan yang melakukannya, bagaimana hal tersebut dapat mempengaruhi kinerja karyawan, dan bagaimana perceived organizational support dapat mempengaruhi hubungan tersebut.

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The purpose of this study is to examine the relationship between Commuting Stress, perceived organizational support, emotional exhaustion, and employee performance in the Jabodetabek area. This research was conducted through a quantitative analysis method with a causal-predictive modeling approach with a partial least squares structural equation modeling (PLS-SEM) technique approach. In this study, the 6 relationships studied showed 2 positive relationships, 3 negative relationships, and 2 relationships that showed the existence of mediators. The research shows that commuting stress and perceived organizational support affect employee performance, both directly and with the mediation of emotional exhaustion. The research data was collected through a survey distributed online to commuting employees in Jabodetabek. From a total of 528 samples collected, the final data of 390 samples were analyzed using Partial Least Square - Structural Equation Modeling using SmartPLS. Using the results of this study, employees and organizations can determine the impact of mental effort expended in commuting and perceived organizational support on employee performance, either directly or through emotional exhaustion as a result of Commuting Stress. This research allows for more complete and comprehensive results regarding how Commuting Stress has an influence on emotional exhaustion experienced by employees who do so, how it can affect employee performance, and how perceived organizational support can affect the relationship."

"Kinerja dari sebuah pelayanan publik memiliki dampak besar terhadap keberhasilan pembangunan ekonomi dan sosial suatu negara. Keberhasilan pelayanan publik sangat bergantung kepada pelayanan yang diberikan oleh sumber daya manusia di pelayanan publik tersebut. Dengan menggunakan teori motivasi kerja sebagai kerangka utama yang berpengaruh terhadap kinerja pegawai, penelitian ini dilakukan bertujuan melihat pengaruh Job Characteristic, Job Crafting dan Perceived Supervisor Support terhadap Employee Performance yang dimediasi oleh Meaningful Work. Penelitian ini merupakan penelitian kuantitatif, terhadap 605 pegawai BPJS Kesehatan yang merupakan lembaga pelayanan public di bidang jaminan kesehatan. Data penelitian diperoleh melalui kuesioner yang disebar secara online. Analisis hubungan antar variabel dilakukan melalui Structural Equation Model (SEM) dengan menggunakan software LISREL. Hasil dari penelitian ini menunjukkan bahwa Meaningful Work memiliki efek mediasi partial antara variabel Perceived Supervisor Support, Job Crafting dan Job Characteristics terhadap Employee Performance. Perceived Supervisor Support, Job Crafting dan Job Characteristics juga mempunyai pengaruh langsung secara signifikan terhadap employee performance. Implikasi dari penelitian ini adalah secara teoretis menguatkan teori motivasi kerja di sector pelayanan publik, implikasi manajerial bagi manajemen BPJS Kesehatan dan saran untuk penelitian yang akan datang.

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Public service performance has a key role in the economic and social development of the country. The success of public services is highly dependent on the services provided by human resources in the public service. By using the theory of work motivation as the main framework that affects employee performance, this study was conducted to see the effect of Job Characteristics, Job Crafting, and Perceived Supervisor Support on Employee Performance mediated by Meaningful Work. This research is a quantitative study, on 605 BPJS Kesehatan employees which are public service institutions in the field of health insurance. Research data were obtained through questionnaires distributed online. Analysis of the relationship between variables was carried out through the Structural Equation Model (SEM) using LISREL software. The results of this study indicate that Meaningful Work partially mediates between Perceived Supervisor Support, Job Crafting, and Job Characteristics variables on Employee Performance. Perceived Supervisor Support, Job Crafting, and Job Characteristics also significantly influence employee performance. The implications of this research are theoretically strengthening the theory of work motivation in the public service sector, managerial implications for BPJS Kesehatan management, and suggestions for future research."