"Contents :
- Frameworks for managing change
- PHASE 1: The new journey
- PHASE 2: Constructing a roadmap for adaptation
- PHASE 3: Starting to feel sure-footed
- PHASE 4: Arrivingat teh new normal
- PHASE 5: Confident and energized
- Leardership's role; moving into the future
- Rerefences & resources; job aid: training session at a glance: using the change adaptation continuum
- Job aid: Change adaptation self-score survey for employees
- Job aid: Taking the pulse survey: change readiness"
Alexandria, VA: American Society for Training & Development, 2012