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"This book is written with one goal in mind: to provide students with the insights and skills to succeed in our changing world. Fully updated and expanded to include more information on culture and communication, gender and communication, and the effects of technology and social media on communication, this twelfth edition also features two new types of boxes, Understanding Diversity and @Work as well as new annotated sample speeches."

"A must-have resource for anyone who lives or works with young kids, with an introduction by Adele Faber, coauthor of How to Talk So Kids Will Listen &​ Listen So Kids Will Talk, the international mega-bestseller The Boston Globe dubbed "The Parenting Bible." For over thirty-five years, parents have turned to How to Talk So Kids Will Listen &​ Listen So Kids Will Talk for its respectful and effective solutions to the unending challenges of raising children. Now, in response to growing demand, Adele's daughter, Joanna Faber, along with Julie King, tailor How to Talk's powerful communication skills to children ages two to seven. Faber and King, each a parenting expert in her own right, share their wisdom accumulated over years of conducting How To Talk workshops with parents and a broad variety of professionals. With a lively combination of storytelling, cartoons, and fly-on-the-wall discussions from their workshops, they provide concrete tools and tips that will transform your relationship with the young kids in your life. What do you do with a little kid who'won't brush her teeth'screams in his car seat'pinches the baby ... refuses to eat vegetables'throws books in the library ... runs rampant in the supermarket' Organized according to common challenges and conflicts, this book is an essential emergency first-aid manual of communication strategies, including a chapter that addresses the special needs of children with sensory processing and autism spectrum disorders. This user-friendly guide will empower parents and caregivers of young children to forge rewarding, joyful relationships with terrible two-year-olds, truculent three-year-olds, ferocious four-year-olds, foolhardy five-year-olds, self-centered six-year-olds, and the occasional semi-civilized seven-year-old. And, it will help little kids grow into self-reliant big kids who are cooperative and connected to their parents, teachers, siblings, and peers."

"Kinerja perusahaan ditentukan oleh kontribusi dari masing-masing kinerja individu. Keadaan lingkungan tempat bekerja, kepemimpinan dalam organisasi, faktor individu berupa motivasi pada kajian sebelumnya akan meningkatkan kinerja. Penitian ini bertujuan untuk menganalisa pengaruh kepemimpinan, motivasi dan lingkungan kerja terhadap kinerja karyawan. Penelitian dilakukan pada karyawan Human Capital Management Group PT Telekomunikasi Selular. Jumlah sampel penelitian adalah 48 orang karyawan. Instrumen berupa kuesioner digunakan untuk mendapat data penelitian. Data teknik pengujian analisa regresi linier berganda digunakan untuk membuktikan hipotesis penelitian. Penelitian ini mendapatkan hasil bahwa persepsi mengenai Kepemimpinan memiliki pengaruh yang positif dan signifikan terhadap kinerja karyawan. Motivasi memiliki pengaruh yang positif dan signifikan terhadap kinerja karyawan, begitu juga lingkungan kerja memiliki pengaruh positif dan signifikan terhadap kinerja karyawan.

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Organizational performance can be determined by contribution of individual performance. Work environment, organization leadership, and individual factor like motivation in previous research could increase employee's performance. This research will examine the influence of leadership, motivation, and work environment on employee's performance.

This research was taken place at Human Capital Management Group PT Telekomunikasi Selular employee. Sample of this research is 48 employees. Questionnaire was used to collect data. Analysis of multiple regressions was applied to test the hypotheses of the research.

Result of the research showed that perception of leadership had positive and significant effect on employee?s performance. Motivation and Work environment also had positive and significant effect on employee's performance."