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"This is the most comprehensive and straightforward book I've seen on how to get the best from your people. The authors have created a definitive resource for line managers -- from beginners to seasoned executives."

"Every harried interviewer knows the danger of throwing out vague questions to a potential employee. You get canned answers in response -- and the result can be a disastrous hiring decision. Now there's a quick way to find out what really makes a candidate tick. Presented in a handy question-and-answer format, this new book supplies 96 probing interview questions, plus helpful tips on interpreting the responses. It details how to: * elicit spontaneous, truthful responses * watch out for red flags that predict subpar performance * solicit meaningful information from reference checking * hire people that best fit the organization's needs With questions covering 17 topics and all types of job openings, the book serves as both a ready reference for managers and a refresher course for seasoned human resources personnel."

"More than 22 million of the almost 173 million working age individuals in the United States have one or more disabilities. "Perfectly Able" offers practical guidance for companies large and small on how to hire and retain talented and motivated people from within this largely untapped pool of potential employees. Illustrated with enlightening personal stories, this one-of-a-kind book provides insight into what it's like to seek employment as an individual with a disability. Readers will discover how to: evaluate how suited their workplace environment is for disabled or different employees and what needs to be changed; improve and sustain their workforce by hiring the best people, regardless of any disability or diversity issue; effectively recruit, place, and develop individuals with disabilities who can contribute to their company's success; and embrace the differences among their workforce to add value to the organization."