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"Unimaginative. Risk-adverse. Prone to group think. These are not just empty complaints about today's employees. A recent article in "Newsweek" found solid data that proves a 'creativity crisis' is plaguing organizations in all industries. Yet creativity the ability to generate unique ideas and combine them into the best result is the bed rock of success for companies and their people. Fortunately, it's a skill that can be learned. "The Critical Thinking Tool Kit" aims to rekindle the creativity buried inside everyone. The book's 35 hands on activities and ready-to-use assessments are designed to improve creative and analytical thinking skills. Team members work on producing divergent ideas, and then fine tune their skills to pinpoint the ones that best benefit an organization. And they'll learn to do it in real-life speed quickly! The training exercises in "The Critical Thinking Tool Kit" offer an invigorating departure from the routine with the potential for big payoffs in the form of enhanced 'on-your-feet' thinking, innovative problemsolving, and profitable idea generation from everyone on the team."

"Strategic Thinking in Complex Problem Solving provides a framework and practical tools to help the reader solve problems. In our personal and professional lives, we are required to solve problems that are not clearly defined and have moving and interdependent parts. Successful resolution requires us to be T-shaped, having both depth and breadth of knowledge and skills. This book focuses on the latter part, the knowledge and skills that can be beneficial in solving any complex problem. Integrating findings from many disciplines as well as conclusions from practitioners, this book provides concrete guidelines. It breaks the resolution process down into four steps-framing the problem (identifying what needs to be done), diagnosing it (identifying why there is a problem or why it has not been solved yet), identifying and selecting potential solutions (identifying how to solve the problem), and implementing and monitoring the solution (resolving the problem, the do). For each of these four steps-what, why, how, do-the book explains techniques that can promote success and demonstrates how to apply them on a case study and in additional examples. The case study-that of a lost dog that may have been kidnapped-guides the reader through the resolution process, illustrates how the concepts apply, and creates a concrete image to facilitate the recollection. Relying on theoretical and empirical evidence but using simple, accessible language, it enables the reader to learn not just about problem solving but how to actually solve complex problems."

"Problem-solving skills to identify and resolve work-related problems and improve job performance. With the increasing emphasis on initiative in the workplace, it?s essential to know how to recognize, define, and analyze problems and then develop workable solutions to correct them. This book provides all the skills needed to achieve this, including a problem-solving tree. Readers will learn how to: ? Evaluate your own problem-solving strengths and weaknesses ? Use problem-solving skills to identify and resolve work-related problems and improve your job performance ? Track the steps you need to solve work-related problems with the Problem-Solving Tree. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy."