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"ABSTRAKBudaya perusahaan merupakan konsep yang akhir-akhir ini ternsdibicarakan, baik kalangan umum maupun dikalangan bisnis pada khususnya.Budaya perusahaan juga banyak dibiearakan dikalangan BUMN, kalanganilmiawlin, mimprin masyarakat.Tesis budaya perusahaan dan kineija pelayanan jasa di bandar udara inimenganalisis dengan menggunakan model penelitian kombinasi kuantitatif dankoalitatif. Banyak dipengarubi teori - teori yang dikembangkan oleh HESKETT &KOTTER, (Shared value dan Group Behavioral norms) untuk menentukan subvariabel Pemetaan/mapping menggunakan konsepsi DEAL & KENNEDY.Eksplorasi variabel budaya perusahaan terdiri dari sub variabel tata nilai dan subvariabel norma perilaku kelompok Sedangkan pelayanan jasa terdiri dan lcinerjaoperasi produksi dan kinerja keuangan. Analisis kuantitatif mendeskripti:fkanbudaya perusahaan kedalam bentuk sub varia bel yang merupakan manisfestasi darinilai-nilai budaya yang dimilild oleh PT. (PERSERO) Angkasa Pura I.Pemetaan terhadap tata nilai yang meliputi : misi perusahaan, falsafah perusahaan. model kepemimpinan, ritns dan ritual. Norma perilaku kelompok meliputi : Logo perusahaan, seragam, rapat eksternal, rapat internal dan lobby yang dilakukan manager. Sedangkan Pelayanan jasa terdiri dari : kinerja operasi produksi dan kinerja keuangan. Kinerja operasi produksi meliputi implementasi separasi dan implementasi international/ national local procedure. Kinerja keuangan meliputi kondisi dan labalrugi bandar udara. Kemudian dianalisis lebih dalam melalui analisis kualitatif deskriptif.Hasil penelitian menunjukan bahwa : Bandar Udara Ngurah Rai-Bali,budaya perusahaannya kuat, ldnelja operasi produksinya baik dan ldneljakeuanganuya untung. Bandar Udara Sepinggan, Budaya perusahaannya sedang,ldnelja operasi produ.ksinya adalah sedang, ldnelja keuangannya merugi. BandarUdara Adisumarmo-Surakarta, budaya perusahaannya sedang, kinerja operasiproduksinya sedang, dan ldnerja keuangannya merugi. Hasil studi perbandinganmenunjukan kecenderungan yang sejajar antara budaya perusahaan dengankinerja pelayanan jasa."

"Proyek akhir ini berisi tentang perancangan sebuah sistem informasi; yaitu sistem informasi manajemen nota dinas, yang akan diimplementasikan pada sebuah perusahaan Badan Usaha Milik Negara (BUMN). Perancangan sistem menggunakan metodologi Rational Unified Procees (RUP), sebuah metodologi rekayasa perangkat lunak yang dikembangkan oleh Rational Software Corporation. Perancangan sistem kali ini hanya fokus pada 3 (tiga) proses kerja yang terdapat dalam RUP, yaitu: pemodelan bisnis, kebutuhan sistem, dan analisis & desain.Hasil pemodelan sistem digambarkan dengan menggunakan notasi Unified Modeling Language (UML), sebuah bahasa grafis yang digunakan untuk proses visualisasi, perancangan, dan pendokumentasian sebuah sistem. Pada proyek akhir ini dilakukan analisis terhadap kondisi eksisting penggunaan nota dinas sebagai sarana komunikasi dan koordinasi antar unit bisnis di organisasi, dimana masih terdapat banyak kelemahan terutama pada pemantauan progress nota dinas.Hasil dari proyek akhir ini adalah sebuah rancangan atau pemodelan sistem informasi manajemen nota dinas yang memiliki fitur-fitur untuk memonitor progress nota dinas dan memantau kinerja staff. Rancangan ini dapat digunakan oleh PT (Persero) Angkasa Pura I Bandara Juanda sebagai panduan untuk membangun sistem informasi manajemen nota dinas.

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This paper contains about the information system planning of internal business letter management, which will be implemented at a state-owned enterprise in Indonesia. The planning process uses Rational Unified Process (RUP), a software engineering process which is developed by Rational Software Corporation. The main focus about this project is in the three RUP's disciplines, which are business modeling, requirements, and analysis & design.

Unified Modeling Language notation is used to represent the result of the modeling process. UML is a general-purpose visual modeling language that is used to specify, visualize, construct, and document the artifacts of a software system. The first stage of this project is to examine the current condition about the usage of the letter in the company. The letter itself is a business documents which is used to communicate among business units in the company. Several weaknesses are found during the examination, particularly is in the monitoring of its progress.

The result of this project is a model plan of an internal business letter management system which has several new features such as, the ability to monitor the progress and to monitor employee?s performance. This result plan can be used by PT (Persero) Angkasa Pura I Juanda International Airport as a guideline to develop an internal business letter management system."

"ABSTRAKPengaturan aliran kas pada suatu perusahaan merupakan hal penting yang harus diperhatikan. Peran pengaturan aliran kas akan berpengaruh pada likuiditas perusahaan. Semakin cepat kas masuk kedalam perusahaan dan semakin lambat kas keluar dari perusahaan akan semakin baik, hal ini memungkinkan perusahaan memanfaatkan kas untuk investasi jangka pendek. Cash management memberikan cara-cara dalam melakukan percepatan kas masuk dan perlambatan kas keluar. Dengan demikian akan mempengaruhi tingkat likuiditas perusahaan secara umum. Pada PT Angkasa Pura I telah berhasil menerapkan sistem ini,terbukti dengan semakin pendeknya waktu penagihan piutang usaha, namun pada PT Angkasa Pura II belum terbukti memberikan hasil yang baik karena baru berjalan selama 10 bulan.

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ABSTRACTCash flow management in a company is an important thing that must be considered. The role of cash flow arrangements will affect the company's liquidity. The sooner cash in to the company and the slower cash out from company would be better, this allows company take advantage of the cash for short term investment. Cash management provided ways of doing cash acceleration and deceleration to cash out. Thus will affect the company's liquidity level in General. In PT Angkasa Pura I have managed to implement this system, as evidenced by shorter collection period of account receivable , however in PT Angkasa Pura II has not been proven to give good results due to recently have run for 10 months."

"ABSTRAKTujuan dari penelitian ini adalah menggambarkan pelaksanaan penataan dan penyimpanan arsip gambar teknik di Pusat Arsip PTAngkasa Pura II Persero . Penelitian ini menggunakan metode penelitian deskriptif berbentuk studi kasus dengan pendekatan kualitatif. Peneliti menggunakan teknik pengumpulan data dengan wawancara, observasi, dan studi dokumen. Hasil penelitian ini menunjukkan kegiatan penataan dan penyimpanan arsip gambar teknik yang telah dilakukan oleh Pusat Arsip dan Unit Kerja Teknik Sipil di PT Angkasa Pura II Persero belum sesuai dengan pedoman dan standar yang berlaku. Oleh karena itu, penataan dan penyimpanan arsip gambar tidak berjalan secara optimal sehingga menghambat proses temu kembali arsip gambar teknik saat dibutuhkan. Kurangnya pengetahuan dan pemahaman mengenai pengelolaan arsip gambar teknik yang dihadapi oleh petugas arsip maupun karyawan unit kerja teknik sipil membuat permasalahan ini tidak segera terselesaikan. Pusat Arsip sebagai unit kearsipan di PT Angkasa Pura II harus segera melakukan perbaikan terhadap manajemen kearsipan secara menyeluruh termasuk arsip gambar teknik agar tidak terhambatnya kegiatan bisnis yang dilakukan perusahaan.

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ABSTRAKThe purpose of this research is to describe implementation of the arrangement and storage of architectural archives in PT Angkasa Pura II Persero Record Center. This study uses a descriptive research method in the form of a case study with qualitative approach. Researchers used data collection techniques through interviews, observations, and document studies. The results of this study indicate that the arrangement and storage of architectural archives carried out by the Record Center and the Civil Engineering Unit at PT Angkasa Pura II Persero is not in accordance with the guidelines and the applicable standards. Therefore, the arrangement and storage of the archives are not sorted optimally, thus inhibiting the process of retrieving the architectural archives when required. Due to the lack of knowledge and understanding of managing the architectural archives, the complications encountered by archival officers and employees of the civil engineering work unit have not been promptly resolved. The Record Center, as the archive unit in PT Angkasa Pura II, should immediately make improvements to the archive management as a whole, including the architectural archives so as not to hinder business activities undertaken by the company."

"ABSTRAKPenelitian ini bertujuan untuk mengetahui maturity level dari system informasi keuangan PT. Angkasa Pura I (Persero). Metode yang digunakandalampenelitianini adalah wawancara, observasi dan literatur. Dari hasil wawancara dan observasi kemudian dilakukan penilaian berdasarkan aturan yang terdapat dalam COBIT 4.1. Terbagi ke dalam 4 domain dan 34 proses.Hasil penelitian menunjukkan bahwa PT. AngkasaPura I (Persero) belum berhasil mencapai maturity level yang ditargetkan BUMN, yaitu 3. Hasil penelitian menunjukkan maturity level PT. Angkasa Pura I (Persero) adalah 1,89. Menghadapi kesenjangan sebesar 1,11 dari target, perusahaan harus mulai memperbaiki kekurangan ? kekurangan dari berbagai proses yang dipersyaratkan COBIT 4.1. Selain itu juga mulai menjalankan beberapa proses yang bahkan belum ada di perusahaan.

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ABSTRACT

This research aims to know the maturity level of the information system of finance PT AngkasaPura I (Persero). The methods used in this research is the interview, Observation, and literature. Results of interview and observation-based assessment is done then the rules contained in COBIT 4.1. Divided into 4 domains and 34 process.

The results showed that PT. Angkasa Pura I (Persero) has not reached the maturity level of the targeted BUMN, namely 3. In conclusion, with evenly flatten four to those results, gained maturity level PT. Angkasa Pura I (Persero) is 1.89. Facing a gap of 1.11 from target, companies must begin not only to fix the short comings of deficiency process required by COBIT 4.1 but also began to run some process hasn't even existed in the company."

"PT Angkasa Pura I (Persero) atau disingkat PT AP1 merupakan salah satu perusahaan BUMN yang mempunyai tugas pokok memberikan pelayanan bisnis bandar udara di Indonesia. Dalam mendukung bisnisnya tersebut, PT AP1 menyadari bahwa data dan informasi merupakan aset strategis yang bermanfaat dalam pengambilan keputusan yang tepat dan kepatuhan pada regulasi sektoral. Berdasarkan hasil audit tata kelola TI yang dilakukan tim independen, diperoleh hasil bahwa maturity level manajemen data tidak mencapai target yang diharapkan. Salah satu akar masalahnya adalah belum diterapkannya tata kelola data. Sehingga berdampak terhadap meningkatnya resiko integritas data yang berimbas terhadap penyalahgunaan data dan ketersediaan data. Akibatnya pelayanan terhadap pengguna jasa bandara akan terganggu. Serta dapat menyebabkan melesetnya perencanaan program pengembangan bandar udara setiap tahunnya. Berdasarkan permasalahan tersebut, penelitian ini merumuskan rancangan data governance menggunakan panduan kerangka kerja Data Management Body of Knowledge (DMBOK) untuk menjadi acuan PT AP1 dalam menyusun program data governance. Rancangan mengacu kepada empat komponen utama yaitu kebutuhan, peran, tanggung jawab, dan aktivitas yang diselaraskan dengan kerangka kerja dalam DMBOK. Penelitian ini menghasilkan model operasi yang dibagi menjadi tiga area utama yaitu executive, strategies, dan technical and operation, struktur organisasi dengan peran dan tanggung jawab, ruang lingkup dalam penyusunan kebijakan dan prosedur, dan peta jalan implementasi data governance.

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PT Angkasa Pura I (Persero) or abbreviated as PT AP1 is a state-owned company that has the main task of providing airport business services in Indonesia. In supporting its business, PT AP1 realizes that data and information are strategic assets that are useful in making the right decisions and compliance with sectoral regulations. Based on the results of the IT governance audit conducted by an independent team, it was found that the maturity level of data management did not reach the expected target. One of the root causes is that data governance has not been implemented. So that it has an impact on increasing the risk of data integrity which has an impact on data misuse and data availability. As a result, service to airport service users will be disrupted. And it can cause annual airport development program planning to be missed. Based on that problems, this study formulates a design of data governance using the Data Management Body of Knowledge (DMBOK) framework guidelines as a reference for PT AP1 in compiling a data governance program. The design refers to four main components namely needs, roles, responsibilities, and activities that are aligned with the framework in the DMBOK. This research produces an operating model that is divided into three main areas, namely executive, strategies, and technical and operation, organizational structure with roles and responsibilities, scope of policies and procedures, and a road map for implementing data governance."

"Tesis ini membahas mengenai perjanjian kerjasama usaha antara PT Angkasa Pura I Persero dengan PT Execujet Indonesia tentang pengelolaan pelayanan general aviation di bandara internasional I Gusti Ngurah Rai - Bali. Permasalahan dalam Tesis ini adalah bagaimana perjanjian kerjasama usaha tersebut dilihat berdasarkan Undang-undang Nomor 5 Tahun 1999 dan bagaimana seharusnya KPPU menyikapi adanya bisnis General Aviation Terminal yang merupakan bisnis perintis yang belum ada pengaturannya di Republik Indonesia. Metode yang digunakan dalam penulisan Tesis ini adalah yuridis-normatif. Dalam penelitian yuridis-normatif ini, penelitian akan mengacu pada semua undang-undang dan regulasi yang bersangkut paut dengan isu hukum yang ditangani. Setelah itu, akan dilihat mengenai penerapan dari peraturan-peraturan tersebut. Perjanjian tersebut bukan merupakan pelanggaran berdasarkan UU No. 5/1999. Akan tetapi, tindak lanjut dari Perjanjian tersebut yaitu tindakan penetapan harga secara sepihak oleh PT Execujet Indonesia lah yang merupakan tindakan yang dilarang berdasarkan UU No. 5/1999 dikarenakan tindak lanjut tersebut tergolong ke dalam praktik monopoli penyalahgunaan posisi monopoli sebagaimana diatur dalam Pasal 17 ayat 1 UU No. 5/1999. KPPU mempunyai tugas sebagaimana diamanatkan oleh Pasal 35 angka 5 UU No. 5/1999 yaitu memberikan saran dan pertimbangan terhadap kebijakan pemerintah yang berkaitan dengan praktek monopoli dan atau persaingan usaha tidak sehat. Dikarenakan bisnis GAT ini merupakan bisnis perintis yang belum ada pengaturannya di Indonesia, seharusnya KPPU menjalan tugas tersebut. Dalam hal ini seharusnya KPPU melakukan pembinaan terlebih dahulu kepada PT Angkasa Pura I Persero dan PT Execujet Indonesia agar dalam melakukan kegiatan usahanya mewujudkan iklim usaha yang kondusif.

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This thesis discuss the cooperation agreement between PT Angkasa Pura I Persero and PT Execujet Indonesia regarding management of general aviation services at I Gusti Ngurah Rai International Airport. The issues of this Thesis are how the cooperation agreement reviewed based on Law Number 5 of 1999 and how should KPPU have responded to the business of General Aviation Terminal which is a pioneer business that currently has no regulation in the Republic of Indonesia. The method that used in this Thesis is juridical normative. This method will refer to the prevailing laws and regulations pertaining to legal issues being addressed. After that, will be viewed about the application of these laws and regulations. Such agreement is not a violation based on Law No. 5 1999. However, the follow up of such agreement that is a unilateral pricing action by PT Execujet Indonesia which is an act that is prohibited under Law No. 5 1999, hence, such follow up is categorized into monopolistic practice abuse of monopoly position as regulated in Article 17 paragraph 1 of Law No. 5 1999. KPPU has duties as mandated by Article 35 number 5 of Law No. 5 1999 which provides advice and consideration to government policies related to monopolistic practices and or unfair business competition. GAT business is the pioneer business that has no regulation in Indonesia, KPPU should conduct its duty. In this case, KPPU should conduct guidance to PT Angkasa Pura I Persero and PT Execujet Indonesia in order to create a conducive business climate."

"The industrial transformation phenomenon that leads to more competitive structure in global business environment has become a common issue, and it happens in almost every business sector This condition has forced all business organizations to compete to be the best. Consequently the business competition becomes tougher and the change of environment becomes very complex due to the massive change of environment pressure towards the organization.To able to survive and be the front-runner in such competitive environment, an organization must transform itself to become an HPO organization. According to Lytle (1998:4) HPO is an organization that has a high response to future demands, has ability to provide superior results on three dimensions such as : Performance, Adaptability and People. These three dimensions can be achieved if such organization can manage four basic aspects that are interdependent, covering : Work process and technology, Organization structure, People and Organization cuirure.The transformation process from a traditional organization to become an HPO organization will be properly conducted if the process is managed with proper transformation management principles. In this case, before preceeding with a transformation process, the management must first solve the following issues, such as : Solid business reason for change, Shared vision of the future organization, Clear road map for change process, Comprehensive change strategic and plan, Effective project planning and managing structure, Realistic expectation, Political support, Policies-systems-contracts that support change, Adequate resources, Competent and commited people, Major investment in training and development, Constructive relationship among key parties, involvement people, information available to all, and skillfull out-in leadership.The objective of this research is to identify any critical factors in the transformation process to become an HPO organization, by using study case on PT. Persero Angkasa Pura 1 (AP1). The research is conducted through a qualitative approach by using Soft System Methodology (SSM) from Checkland (1990) as its analytical tools. The use of SSM in this research is based on the consideration that SSM is the most appropriate tool for conducting the research related to the transformation on 'human and culture' aspects. SSM is based on a notion that human and organizational factors cannot be separated from problem solving and decision making (Pidd, 1996). The data collection technique is carried out through an in-depth interview with persons that are mosthr affected by the transformation process, field observation as well as desk research.The research result concludes that the transformation process of an organization to become an HPO organization by PT. Persero Angkasa Pura 1 was not property conducted and has failed. The factors that are attributable to the failure of such transformation process are : misundestanding about HPO concept by management and employees, the low capability of environment assessment by the organization, the inadequate leadership of the companys management, poor of change management, low competency of Human Resources especially in non aero division as well as the existence of culture that is still not conform with the HPO culture.In order to successfully complete the transformation process, the management must be able to solve such issues and utilize strong support from political aspect (Commissioners), the availability of sufficient fund, competent Human resourcess in aero division and high performance of operation."