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"Karen K. Kirst-Ashman's introductory book enhances readers' ability to grasp the essence and spirit of generalist social work and the issues in social welfare that social workers address every day. Giving those who are contemplating a career in social work a solid introduction to the profession, Kirst-Ashman presents a balanced introductory look within a unifying theme of critical thinking that trains readers to be more evaluative of key concepts. This fifth edition is completely updated in every chapter, and includes practice concepts, social welfare policy concepts, history and current state of the profession, the contexts of practice and populations served, and professional development. Written in a clear and straightforward manner, the book provides numerous case examples to illustrate social work practice."

"ABSTRAKTesis ini membahas mengenai pengaruh proses pendampingan sosial yang dilakukan oleh tenaga kesejahteraan sosial kecamatan TKSK terhadap pencapaian tujuan kelompok usaha bersama fakir miskin KUBE-FM . Pendekatan penelitian ini adalah kuantitatif. Hasil penelitian menunjukkan bahwa tidak terdapat hubungan di antara proses pendampingan sosial TKSK dan pencapaian tujuan KUBE-FM. Hasil ini sesuai dengan hipotesis awal Ho yang menyatakan bahwa tidak terdapat hubungan di antara proses pendampingan tenaga kesejahteraan sosial kecamatan TKSK terhadap pencapaian tujuan KUBE-FM Anggota KUBE rdquo; H0 : p = 0, 0.

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ABSTRACTThis thesis was discussed the influence of the social assistance process conducted by the social welfare workers of the sub district TKSK towards the achievement of the poor cooperative business group KUBE FM objectives. The method research is quantitative approach. This result of research indicates that there is no relationship between TKSK social assistance process and the achievement of KUBE FM objectives. This result is in accordance with the initial hypothesis Ho which states that there is no relationship between the process of assisting of social welfare workers of the sub district TKSK on the achievement of KUBE FM objectives KUBE FM Members H0 p 0,0 ."

"ABSTRAKSkripsi ini membahas mengenai reformasi pelayanan bantuan sosial di kota Bandung. Tujuan dari penelitian ini adalah untuk menganalisis proses reformasi birokrasi pemerintah kota Bandung terhadap pelayanan bantuan sosial, dimulai dari perubahan kebijakan publik sampai dengan mekanisme dan sistem yang diterapkan selama ini. Metode yang digunakan dalam penelitian ini adalah dengan melakukan wawancara mendalam dengan pihak-pihak yang terkait serta studi kepustakaan, dan menggunakan pendekatan kualitatif dalam penelitian. Bantuan Sosial Online adalah salah satu bentuk inovasi pelayanan publik yang berbasis e-government dengan tujuan transparansi dan keterbukaan publik terkait penyaluran dana bantuan sosial di kota Bandung. Jenis bantuan sosial yang dibeikan oleh pemerintah Kota Bandung terdiri dari berbagai macam bantuan seperti bantuan pendidikan, kesehatan, perencanaam pembangunan dan lainya. Hasil dari penelitian ini adalah pemerintah Kota Bandung telah melakukan reformasi birokrasi terhadap pelayanan dana bantuan sosial dengan cara merevisi peraturan walikota serta menciptakan standar operasional prosedur yang jelas, namun terdapat beberapa kekurangan diantaranya adalah mengenai sosialisasi yang dilakukan pemerintah kota Bandung terhadap masyarakat atau lembaga organisasi karena pada kenyataanya masih ada masyarakat yang belum mengetahui mengenai permohonan bantuan sosial yang sekarang sudah menjadi online.

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ABSTRACTThis thesis discusses the reform of social assistance services in the city of Bandung. The purpose of this research is to analyze the process of bureaucratic reform of Bandung city government toward social assistance service, starting from public policy change until mechanism and system applied so far. The method used in this research is by conducting in depth interviews with related parties as well as literature study, and using qualitative approach in research. Online Social Assistance is one form of public service innovation based on e government with the aim of transparency and public openness related to the distribution of social assistance funds in the city of Bandung. Type of social assistance provided by the government of Bandung consists of various kinds of assistance such as education, health, development and other planners. The result of this research is the government of Bandung City has done bureaucracy reform to social assistance fund service by revising the regulation of mayor as well as creating standard operational procedure which clear, but there are some deficiencies such as socialization done by Bandung city government to society or organization institution because In fact there are still people who do not know about the application for social assistance that is now online."