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"The contemporary tax landscape is experiencing a legitimacy crisis caused by macro-economic disturbances in the past decade, as well as numerous revelations in the media such as Swissleaks, Luxleaks and the Panama Papers. This crisis has resulted in people losing trust in their government and in corporations, thereby becoming more reluctant to give their share of money for redistribution. Why are states or collective institutions not able to generate the sufficient level of trust that would enable them to collect enough revenue? Who or what is responsible for the decline in trust? What are the key factors contributing to the decline in trust? Why do the levels of trust differ between states? Is this strictly a fiscal issue, meaning that we should search for the root of the issue only in the properties of tax systems and the differences between tax systems? Or are there institutional structures and political ideologies which differ from state to state that might be able to explain this difference? Written by experts in their field and with an interdisciplinary perspective Building Trust in Taxation analyses a topical issue which is integral to the development of society. Bruno Peeters is Professor of Tax Law at the University of Antwerp. His current research interests lie in legal principles, European and corporate tax law. Hans Gribnau is Professor of Tax Law at Tilburg University and at Leiden University. His research focuses on legal principles, tax governance, tax compliance and tax ethics. Jo Badisco is a doctoral researcher at the department of philosophy at the University of Antwerp. His current research is on the problem of international taxation which he approaches from a philosophical angle."

"In globalization era and growth of business which progressively wide in this time, where commerce have been conducted not merely passing by domestic but also overseas (borderless), hence good support facility and medium is needed for the fluency of commerce. In the growth of business world, the banking industry is one of the supporters of efficacy of business conducted by all entrepreneurs.In a vast growth of technology, society become critical and progressively tends to claim amenities from banking industry. Client thinks more of doing transaction expenditure not in cash but with non-cash, which is credit card.Transaction with this credit card give value added amenity to the owner (card holder), because they needn't to carry cash anymore in quite a lot number, so that they will feel more practical and peaceful when can spend with credit card.Intention of this research is to know and answer concerning how calculation of treatment of taxation of credit card industry especially of reward accepted by publisher of credit card, arising out problems of usage of credit card and also rewards accepted by publisher of credit card and also the bearing of with calculation of his Tax.This research object is one of the bank or publisher of credit card, and some owners of existing credit card is region of Jakarta. Research method design covers data collecting technique and technique analyze data through interview with a few relevant parties, for example with owner of credit card, publisher of credit card in this case financial institution or banking, and also other parties for example from internal revenue which is very know categorically concerning how implementation or imposition of Tax of credit card product or service published by banking party or this financial institution.This research result is governmental opportunity extend body taxpayer or corporate world leave open wide so that the needed is how to net and isn't it the potency creatively and success. With Tax incentive or restitution, consumer tend to use card and finally will push merchant, shop, and middle retail under to apply expense pass card. Hereinafter, all this transactions will be gathered in one data center which is very good for compiling monetary strategy, economics, system payment of national, domestic commerce, and acceptance of Tax.With Tax incentive or restitution, consumer tend to use card and finally will push merchant, shop, and middle rite under to apply expense pass card. Hereinafter, all this transactions will be gathered in one data center which is very good for compiling monetary strategy, economics, system payment of national, domestic commerce, and acceptance of Tax. This transaction will create cashless society in narrow tight meaning. For payment transaction of non-cash, smaller circulation of bank note and narrow circulation of bad coin.Support require to and readiness of corporate world in concerned in transaction area payment of this electronics, start from bank, merchant, and service payment of electronics. The parties in concerned this do not be harmed or decrease fee."

"This observation has objectives to acquire some opinions regarding understanding of tax payers against tax regulation, implementation of taxation criminal cases' observation to be used as shock therapy for the tax payers, and positive impact of the observation as an effort to uphold tax payers submission to the law.

Theoretical background is based onto criminal law as a public law, and the tax law is also an integral part of the public law, therefore both laws are in one systematical union. Close relation between the criminal law and the tax law can be distinctly seen by existence of criminal rules in the tax law.

Tax observation as a repressive approach, is the last effort to be implemented against the tax payers in order to uphold the tax law. If tax observation can be implemented properly, this will lead to submission increment of tax payers in fulfilling their tax obligations which in turn can increase state income from tax sector.

From respondent answers can be known that, the tax payers still face difficulty in understanding the existing tax law and regulation, and this influences the tax payers' submission to fulfill their obligations properly. Respondents also have opinion that the shock therapy executed will serve as a deterrent, so that by executing such therapy it is expected the tax payers will become afraid to commit criminal action in taxation.

To increase tax payers' understanding regarding the tax law and regulation, tax administrator must be proactive in giving consultation and education to the tax payers, because if tax payers can understand more, it is expected to increase their awareness and submission to pa' their taxes properly."

"Dalam rangka mewujudkan penerimaan pajak yang optimal, diperlukan aparat perpajakan yang mampu dan handal dalam melaksanakan tugasnya serta kesadaran masyarakat wajib pajak untuk memenuhi kewajiban perpajakannya. Seiring dengan reformasi di bidang perpajakan, dimana sistem yang diterapkan di Indonesia adalah sistem self assessment dengan kepatuhan sukarela (voluntary compliance) sebagai penyangganya, yaitu wajib pajak diberi kepercayaan untuk menghitung, menyetor dan melaporkan sendiri semua kewajiban perpajakannya secara benar dan sesuai waktu yang ditentukan berdasarkan ketentuan perundangundangan perpajakan yang berlaku.Untuk mendukung sistem self assessment ini, sebagai konsekuensinya Direktorat Jenderal Pajak berkewajiban melaksanakan tugas penyuluhan secara intensif, menyelenggarakan tugas pelayanan perpajakan secara prima disertai tugas pengawasan atas pelaksanaan sistem ini dengan penerapan penegakkan hukum (law enforcement) secara adil (fair) dan konsisten.Mengingat tingkat kepatuhan wajib pajak merupakan salah satu faktor yang sangat penting dalam rangka pencapaian penerimaan pajak, maka penelitian terhadap kinerja pelayanan perpajakan dilihat dari tingkat persepsi atau kepuasan wajib pajak perlu diketahui. Hal ini dimaksudkan untuk mengetahui seberapa besar pengaruhnya (hubungannya) tingkat pelayanan pajak terhadap tingkat kepatuhan wajib pajak dalam memenuhi kewajiban perpajakannya.Penelitian dilaksanakan di Kantor Pelayanan Pajak Sidoarjo Barat dengan menggunakan sampel 100 Wajib Pajak Besar Tetap Badan, meliputi tahun pajak 2002 dan 2003. Metode penelitian yang digunakan melalui daftar pertanyaan (kuesioner) sebanyak 30 pertanyaan, dengan instrumen Servqual dari Zeithaml-Parasurahman-Berry sebagai indikator tingkat kepuasan wajib pajak melalui lima dimensi, yaitu: tangibles, reability, responsiveness, assurance, dan empathy.Hasil penelitian menunjukkan bahwa tidak terdapat pengaruh yang positif dan signifikan antara tingkat kualitas pelayanan dengan tingkat kepatuhan Wajib Pajak, walaupun ada sangat rendah sekali.Berdasarkan hasil penelitian tersebut, disarankan kepada Kantor Pelayanan Pajak Sidoarjo Barat untuk melakukan perbaikan dan peningkatan kualitas pelayanan perpajakannya disertai dengan perhatian terhadap tingkat kesejahteraan sumber daya manusia yang melaksanakan tugas pelayanan, agar tercipta pelayanan yang prima, konsisten dan berkesinambungan.

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In order to get an optimal tax revenue, there are needed a capable tax agencies who are able to perform their task and the taxpayer society to fulfill their tax duty. This is in conformity with the reformation in taxation in Indonesia, where the applied system is self assessment, supported by voluntary compliance, that is the taxpayers are being trusted to count, to pay and to report their tax obligations correctly and promptly in accordance with the current tax regulation.

As a consequence of supporting this self-assessment system, the Directorate General of Taxes has to give an intensive illumination, has to perform well in giving tax services, as well as to supervise the implementation of this system, along with the application of law enforcement consistently and in a fair way.

Considering that the obedience of taxpayers is one of the very important factors in order to reach the tax revenue, it is necessary to conduct the research to investigate the performance of tax agency in giving tax service. This research should be conducted to see the level of perception of the taxpayer?s satisfaction. It is meant to know the correlation between tax service given to taxpayers and their satisfaction in meeting their tax obligations.

The research has been conducted in The West Sidoarjo Tax Office, using 100 big permanent institution taxpayers as the sample, covering the tax year of 2002 - 2003. The method being used is questionnaire containing 30 questions. using the instrument of Servqual from Zeithaml-Prasurahman-Berry as indicator of the taxpayers satisfaction through 5 dimensions, that is: tangible, reability, responsiveness, assurance and empathy.

The research result shows that there is no positive and significance correlation between the service quality level and taxpayer's obedience level, although there is very low.

Based on the research result, it is suggested that The West Sidoarjo Tax Office improve and increase their taxation service quality as well as pay attention to the welfare level of human resources who do the service task, in order to create a good consistent and continuous service."

"ABSTRAKPenelitian ini bertujuan untuk menganalisis tren dari perkembangan yang terjadi terhadap penerapan transparansi perpajakan berupa pertukaran informasi. Penelitian ini menggunakan pendekatan kualitatif dengan teknik pengumpulan data melalui studi pustaka dan studi lapangan yang dilakukan dengan wawancara mendalam terhadap narasumber yakni pihak Direktorat Jenderal Pajak, Konsultan Pajak, dan Akademisi. Hasil penelitian menunjukkan tren yang terjadi di dalam rezim perpajakan telah mengarah kepada era keterbukaan informasi dalam bentuk transparansi perpajakan namun, beberapa kendala ditemukan yakni Sumber Daya Manusia belum kompeten, infrastruktur belum memadai, belum adanya sistem audit terhadap informasi yang dipertukarkan, dan kerahasiaan perbankan. Selain itu, masih minimnya perlindungan terhadap hak-hak Wajib Pajak. Kata Kunci:Hak wajib pajak; negara berkembang; transparansi perpajakan.

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ABSTRACTThis study aims to analyze trend of the development in the implementation of the transparency of taxation in the form of exchange of information. This study uses a qualitative approach with data collection through library and field study conducted depth interviews with informants namely the Directorate General of Taxation, Tax Consultants, and Academics. The results indicate a trend occurring in the tax regime has led to the era of transparency of information in the form of taxation, but some obstacles found that Human Resources is not incompetent, inadequate infrastructure, the lack of an audit of the system information exchanged, and bank secrecy. In addition, they still lack the protection of the rights of taxpayers. Keywords Developing country taxation transparency taxpayer rsquo s right."

"Skripsi ini membahas mengenai implikasi sistem pemajakan territorial bagi Wajib Pajak Orang Pribadi di Indonesia. Penelitian ini bertujuan untuk menganalisis implikasi diterapkannya sistem pemajakan territorial terhadap Wajib Pajak orang pribadi, khususnya Wajib Pajak orang pribadi dalam negeri, yang dilatar belakangi oleh adanya wacana pemerintah untuk menerapkan sistem pemajakan territorial bagi Wajib Pajak Orang Pribadi. Penelitian ini merupakan penelitian deskriptif dengan menggunakan pendekatan kualitatif yang menggunakan metode wawancara mendalam dalam mengumpulkan data yang diperlukan. Hasil penelitian menunjukkan bahwa dengan kondisi ekonomi Indonesia saat ini, penerapan sistem pemajakan territorial khusus bagi Wajib Pajak orang pribadi dalam negeri yang berstatus sebagai ekspatriat merupakan langkah tepat dibandingkan dengan perubahan sistem pemajakan menjadi territorial secara menyeluruh. Penerapan sistem pemajakan territorial bagi Wajib Pajak orang pribadi dalam negeri ekspatriat akan berimplikasi pada menurunnya beban perpajakan ekspatriat di Indonesia karena pajak penghasilan hanya dikenakan atas penghasilan yang diterima/diperoleh ekspatriat yang bersumber dari Indonesia, sehingga dapat menarik minat ekspatriat untuk datang dan bekerja di Indonesia dan berdampak pada peningkatan kualitas sumber daya manusia lokal.

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This undergraduate thesis discusses the implications of the territorial taxation system for individual taxpayers in Indonesia. This study aims to analyze the implications of the territorial taxation system on individual taxpayers, specifically domestic individual taxpayers (resident), which is triggered by the vision of government discourse to implement the territorial taxation system for individual taxpayers. This research is a descriptive study which use qualitative methods and conducted by in-depth interviews to collect the required data. The results showed that with the current condition of Indonesia, the application of a special territorial taxation system for domestic individual taxpayers who are expatriatesor so called expatriate regime is the right step compared to the change in the taxation system to territorial freedom. The application of the territorial taxation system for expatriate domestic personal taxpayers will have implications for the increase in expatriate taxation costs in Indonesia because taxes can be used only to get what is needed, so that expatriates can be visited and used in Indonesia and improve the quality of local human resources."