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"This book analyses in detail the different steps taken by each of the 27 EU Member States in the implementation process of the Services Directive. It provides not only detailed information about the changes in national law adopted by the Member States, but also facilitates a comparison of the different implementation strategies. It gives an insight in the heterogeneity or homogeneity of implementation concepts and shows how European legislation affects legislation that were originally nationally dominated, such as the law of national administration. "

"This book helps readers to navigate through uncertainties in travel contracts regarding information requirements, the right of withdrawal or providing alternative services. Findings reveal that consumer acquis is inadequately adapted to the features of the tourism industry when an optional instrument based on the draft common frame of reference might be used in the future."

"Examine the use of services marketing as a competitive tool from a uniquely broad perspective with Services Marketing: Concepts, Strategies, and Cases, 5E. Real examples feature businesses from industries both within and beyond the nine service economy super sectors: education and health services, financial activities, government, information, leisure and hospitality, professional and business services, transportation and utilities, wholesale and retail trade, and "other services." Cutting-edge data addresses current issues, such as sustainability, technology, and the global market, give you valuable insights for business success. A new online format additional features and flexibility to keep you up to date with the latest advances."

"A holistic systems approach to implementing human performance improvement solutions.Performance Intervention Maps deconstructs the benefits and limitations of 39 performance intervention strategies. More than 24 performance experts demonstrate how the featured maps have been successfully employed in the field."

"ABSTRAKIndustry 4.0 tidak hanya membawa peluang besar namun juga berpotensi membawa imbas negatif bagi perkembangan industri di Indonesia. Makalah ini bertujuan untuk membangun taksonomi strategi penerapan Industry 4.0 di Indonesia melalui pemetaan 33 sektor manufaktur di Indonesia. Penelitian dilakukan berdasarkan statistik kinerja sektor industri besar yang diukur berdasarkan tujuh variabel yaitu: jumlah perusahaan, input, output, nilai tambah, biaya tenaga kerja, dan perubahan modal. Dengan menggunakan analisis klaster, kami mendapatkan bahwa penerapan Industry 4.0 di Indonesia dapat dibagi menjadi 4 strategi utama, yaitu: automasi, kolaborasi, biasa, dan bisnis model baru. Taksonomi strategi ini relevan bagi perencana kebijakan publik dalam menerapkan Industry 4.0 di Indonesia."