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"Organizations must learn to embrace and celebrate diversity as a business practice. But how do you ensure that your diversity programs met the demands of the global marketplace? This issue not only presents key demographic and workforce information, but gives you practical tips, techniques, and exercises that you can apply as you design the most appropriate diversity training program for your organization."

"Retention success often begins with a well-planned and executed on-boarding program. This issue explains how to develop well thought-out on-boarding objectives, define the conditions of an effective orientation program. The issue also provides ideas for the development of your orientation programs including tips for successful implementation and evaluation. Valuable advice is provided for supervisors orienting new employees."

"Chapter : 1 The impact of leadership development programs : appendix 2 Appendix A: lesdership development program impact study methodology 6 Appendix B: survey 1: pre-qualification survey24 Appendix C: interview protocol for "best case" organizations28 Appendix D: survey 2: follow-up survey"