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"This issue describes the key concepts of continuous process improvement. It presents the select, analyze, measure, improve, evaluate (SAMIE) model. It describes the major steps, key tasks, and tools that correspond to each step of the model, and explains how to implement continuous process improvement in training."

"This practical guide explains how to implement a strategic performance model and select and integrate appropriate metrics to acheive desired goals."

"Dewasa kini organisasi pengguna TI semakin kritis dan cerdas dalam mendapatkan sebuah solusi TI dengan kualitas yang baik. Kualitas proses pengembangan yang baik dalam pengembangan solusi TI merupakan sebuah cikal bakal dalam upaya mendapatkan sebuah produk TI yang berkualitas. Bagi organisasi penggiat solusi TI, perhatian terhadap kualitas merupakan salah satu cara untuk dapat tetap bersaing dan bertahan hidup dari persaingan industri ini. PT Sigma Metrasys Solution merupakan organisasi penggiat solusi teknologi informasi skala enterprise, mengalami beberapa permasalahan terkait kualitas perangkat lunak yang dihasilkan. Beberapa aktivitas proses pengembangan perangkat lunak berjalan tanpa prosedur yang tidak standar dan memiliki kelemahan kualitas yang mengakibatkan resiko kegagalan yang cukup tinggi. Penelitian ini bertujuan untuk menghasilkan usulan perbaikan kualitas proses perancangan perangkat lunak secara terprioritas dengan memanfaatkan kerangka kerja CMMI-Dev 1.2 dengan representasi continuous. Penelitian akan mencakup semua proses area pada project roadmap dengan metode penilaian menggunakan SCAMPI C dan alat bantu PIID and SCAMPI Tools. Usulan perbaikan yang diciptakan akan ditentukan tingkatan prioritasnya menggunakan metode Analitical Hierarchy Process sehingga obyek penelitian mudah dalam melakukan implementasinya. Hasil yang didapat pada penelitian ini adalah rekomendasi berdasarkan best practice CMMI yang dibagi berdasarkan process area. Urutan perbaikan proses berdasarkan prioritasnya adalah Process Area Requirement Management, Project Planning, Process and Product Quality Assurance, Project Monitoring dan Control, Configuration Management.

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Nowadays, most of IT user has grown significantly to have a better quality IT solution. A good development process is the main foundation to produce a high quality IT product. For them, the attention to drive a high quality IT solution is another way to be able to remain competitive and survive in the industry. PT Sigma Metrasys Solution is one of the enterprise scale company whose have some problem related to the quality of their software product, which some activity in the development process are running without standard procedure and it caused very high risk of failure.

The objective of this research is to propose some input to improve the quality of software design process by continuous utilizing the priority of the framework CMII – Dev 1.2. This research will cover all the areas on the project road map by using SCAMPI C appraisal methods, PIID and SCAMPI tools. The implementation of proposed improvement will be determined by the priorities level based on Analytical Hierarchy Process method.

The result obtained from this research is recommended based on the best practice by CMMI Process area with priority order are Process Area Requirement Management, Project Planning, Process and Product Quality Assurance, Project Monitoring and Control and Configuration Management."

"CD-ROM includes: 4 Excel based programs that accompany the text. The programs are: Random Number Generator, Z-test, X-bar & R chart, and P chart"