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"This issue discusses how to run a one-person training department. It offers tips on managing projects and time, budget planning, generating support, outsourcing, instructional design processes, and making the department run efficiently and smoothly. Includes money saving ideas, alternatives to formal training, and a case study."

"Informal learning can pack quite a punch in terms of boosting workplace performance and efficiency. But what is it, and what can you do to promote informal learning in the workplace? According Bob Hoffman, informal learning is anything that is not recognizable as formal training and performance support, such as organized classes, workshops, individualized instruction, and job aids. In addition, it is just-in-time, contextual, individualized, personal, chunked, and limited in scope; in other words, its exactly what you need at exactly the moment you need it. Informal Learning describes 13 modes of informal learning, including information gathering, help desk use, and mixed teams. Furthermore, this Infoline presents ways that you can evaluate and promote these modes to fit your organizational context."

"Training assumes a business-critical role in organizations. Ensuring that the organization-at-large understands and perceives the value of training is critical to the future success of both the learning function and business entity. This issue helps you improve the credibility and perceived value of training within an organization. Included is a value, impact, and perception survey to help you measure critical areas of the organization with regard to training."

"To achieve your project goals, you must rely on several different types of resources. This book about strong project management must be an element of any mission-critical organizational change. the implementation of six sigma or an enterprise resorce planning system, the launch of a new prodect, a merger, or an acquisition, these are all monumental corporate events. If there are learning initiatives that support these high-level corporate directives (and there should be), they warrant execelent project management."

"The success or failure of even the best designed training intervention is often determined by how well it is marketed to your client base. This issue focuses on the techniques and strategies to help training and development professionals become better marketers of their products and services. This issue adapts the traditional ADDIE model to explain the process in six steps, beginning with a needs and situation analysis and continuing through strategy, promotion, production, distribution, and evaluation."

"Outsourcing training is a business reality, but success does not begin and end with giving the work or project to a suitable vendor. This Infoline will show you how to use outsourcing as a strategic advantage and to proactively address the many potential challenges of working with external or internal experts or consultants. The issue covers generally accepted contracting costs, typical elements of a consulting contract, and the process for determining which vendor would make the best fit."

"This issue defines structured and unstructured on-the-job training (OJT). Covers the essentials of OJT; explains how organizations can best employ OJT. The issue offers a benchmarking exercise, a sample OJT checklist, and a checklist of OJT process steps."

"Managing the one-person library provides a useful and needed resource for solo librarians confronted with the challenges of running a small library. The author uniquely focuses on topics encountered by solo librarians, such as IT troubleshooting and library security. Chapters on library management, collection development, serials management, and library marketing are included to enable solo librarians to easily manage day-to-day operations in these areas, and advise on how to respond to any challenges that should (and will) arise. "

"Some learners get it while others do nota fact of life for the professional trainer. This Infoline offers tips and tools to close the common learning gap. By exploring examples of typical training styles, along with their strengths and weaknesses, you will be able to choose appropriate training activities that get results. In addition, you will get detailed descriptions of educational and psychological assessment instruments that will help you jump start the process tailoring your training design to the learner."