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Saricks, Joyce G.
"In public libraries, reference librarians are often called on to make recommendations to readers, sometimes in genres that they dont personally read. Learning how to frame a discussion and articulate the appeal of a book, author, or genre marks the essence of a successful readers advisor. Readers advisory is defined as, patron-oriented library service for adult leisure readers, according to Saricks, a noted expert on the subject. In the completely revised third edition of Readers Advisory Service for Public Libraries, Saricks updates this critically acclaimed how-to guide, making it more helpful than ever. As reference librarians seek support in guiding adult readers, theyve come to trust this authoritative resource. It has been expanded and improved with:. Easy ways to create read alike lists, identifying what else is like a favorite book. Practical guidelines for conducting the advisory interview so its a comfortable exchange. Confidence-boosting tactics for drawing on reviews to make recommendations. Methods for incorporating nonfiction into the discussion. More resources and online tools. Using the proven strategies in this newly updated, back-to-basics overview, librarians providing readers advisory services will find the answers they need to help customers make appropriate choices."
Chicago: [American Library association, ], 2005
e20436080
eBooks  Universitas Indonesia Library
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Moyer, Jessica E.
"Contains twelve essays that provide critical reviews of existing research on readers' advisory services in the library as they apply to different library materials and types of patrons, each followed by comments by a practicing librarian and readers' advisor."
Chicago: [American Management Association, ], 2008
e20437676
eBooks  Universitas Indonesia Library
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Saricks, Joyce G.
"This revised edition provides a way of understanding the vast universe of genre fiction in an easy-to-use format. Expert readers? advisor Joyce Saricks offers groundbreaking reconsideration of the connections among genres, providing
?Key authors and themes within 15 genres
?An explanation as to how the different genres overlap
?The elements of fiction most likely to entice readers
Provocative and spirited, The Readers' Advisory Guide to Genre Fiction, 2nd Edition offers hands-on strategies for librarians who want to become experts at figuring out what their readers are seeking and how to match books with those interests."
Chicago: [American Management Association, ], 2009
e20437724
eBooks  Universitas Indonesia Library
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Vanka Adyannisa
"Penelitian ini membahas mengenai modal sosial yang terbentuk dalam layanan Perpustakaan Umum Kota Depok berdasarkan pada unsur kepercayaan, jaringan dan norma. Tujuan dari penelitian yang dilakukan adalah untuk mendeskripsikan proses pembentukan modal sosial dalam layanan Perpustakaan Umum Kota Depok dan memahami interaksi yang terjadi antara pustakawan dan pemustaka pada aktivitas layanan Perpustakaan. Penelitian ini menggunakan pendekatan kualitatif dengan metode etnografi. Teknik pengumpulan data yang digunakan adalah observasi, wawancara, dan analisis dokumen. Informan penelitian ini adalah pustakawan yang terlibat interaksi dalam layanan perpustakaan dengan menggunakan teknik purposive sampling. Hasil penelitian, dari ketiga unsur modal sosial, jaringan sosial menjadi unsur paling dominan karena interaksi pustakawan dan pemustaka dalam layanan perpustakaan mampu membentuk kerjasama antara perpustakaan dengan sekolah, menjadi tempat untuk berdiskusi, dan melakukan kerja kelompok bagi pemustaka pelajar, serta menjadi tempat untuk hiburan keluarga yang mengedukasi. Sementara norma sosial berada di posisi terakhir, terlihat bagaimana pemustaka kurang mempedulikan aturan dan patuh kepada pustakawan, sehingga pustakawan memberikan teguran kepada pemustaka dan melakukan kerjasama agar pemustaka mematuhi norma sosial di perpustakaan. Oleh karena itu, dibutuhkan perhatian yang lebih terhadap norma sosial agar tercipta rasa saling menghargai antara pemustaka dengan pustakawan sehingga hubungan antara kedua pihak dapat terjalin dengan baik dan peraturan yang ada dapat dipatuhi dan dipahami bersama.

This study discusses social capital of library service at of Depok Public Library based on elements of trust, networks and norms. The purpose of the research is to describe the process of forming social capital at Depok Public Library services and understand the interactions that occur between librarians and users in library service activities. This research uses qualitative approach with ethnography method. Data collection techniques that are used involving observation, interviews, and document analysis. The informants of this research are librarians who are involved in interaction in library services using purposive sampling technique. The results of the study, of the three elements of social capital, social networks become the most dominant element because from the interaction of librarians and users in library services, they are able to form collaboration between libraries and schools, a place for discussion, and group work for student users, as well as a place for family entertainment that educates. Meanwhile, social norms are placed in the last position, therefore it can be seen how users ignore the rules and obey librarians, so librarians give warnings to users and collaborate so that users comply with social norms in the library. Therefore, more attention is needed to social norms in order to create mutual respect between librarians and uso that the relationship between the two parties can be well established and the existing regulations can be adhered to and understood together."
Depok: Fakultas Ilmu Pengetahuan Budaya Universitas Indonesia, 2018
S-Pdf
UI - Skripsi Membership  Universitas Indonesia Library
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McMenemy, David
London: Facet, 2009
027.4 MCM p
Buku Teks SO  Universitas Indonesia Library
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Safitri Ayu Lestari
"Penelitian ini mengenai keterampilan berkomunikasi staf layanan perpustakaan di Perpustakaan Umum Daerah Kabupaten Bogor yang meliputi keterampilan berkomunikasi lisan, berkomunikasi tertulis, berkomunikasi audio visual, berkomunikasi terkomputerisasi, berkomunikasi bahasa asing, berkomunikasi interpersonal, dan berkomunikasi institusional yang mengacu pada Euroguide LIS (2004): Competencies and Aptitudes for European Information Professionals (vol 1). Penelitian ini merupakan penelitian kualitatif.
Informan utama dalam penelitian ini adalah staf layanan perpustakaan dan pengguna perpustakaan sebagai informan tambahan. Pengumpulan data dilakukan melalui wawancara dan observasi yang dilakukan selama tiga bulan mulai dari tanggal 19 Agustus sampai dengan 31 Oktober 2015.
Berdasarkan penelitian dihasilkan kesimpulan bahwa keterampilan berkomunikasi staf layanan berada pada level 2 : pengetahuan praktek atau teknik yaitu mampu menerapkan keterampilan dasar berkomunikasi, dapat mengerjakan tugas khusus dan berulang, dapat bekerjasama dengan pakar subjek, dan dapat memberikan instruksi praktis.

This research is about communication skills of library services staff at Public Library in Bogor Regency which include verbal communication, written communication, audio-visual communication, computerized communication, foreign language communication, interpersonal communication, and institutional communication that refer to Euroguide LIS (2004): Competencies and Aptitudes for European Information Professionals (vol 1).This is a qualitative research.
The key informants of this research are the library service staff and supported by the users of library as an additional informants. Data collection is done through interviews and observations which is conducted for approximately three months from August 19 to October 31, 2015.
The results of the research concludes that the communication skills of the library service staff are at level 2 : knowledge of practice or techniques which means they are able to use basic communication skills, they can work on specific tasks and repetitive, they can collaborate with subject experts, and they can provide practical instruction.
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Depok: Fakultas Ilmu Pengetahuan Budaya Universitas Indonesia, 2014
S58318
UI - Skripsi Membership  Universitas Indonesia Library
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Rhea Margareth Magdalena
"ABSTRAK
Skripsi ini menganalisis tentang representasi perpustakaan dalam Iklan Layanan
Masyarakat PNRI Edisi : Perpustakaan Terapung . Penelitian ini menggunakan
metode semiotik dengan menggunakan analisis yang digagas oleh Roland Barthes
yaitu analisis penandaan dua tingkat denotasi dan konotasi yang bertujuan untuk
mendeskripsikan fungsi perpustakaan bagi pengguna perpustakaan yang
diwakilkan oleh setiap tokoh yang berperan dalam ILM PNRI tersebut. Hasil
penelitian ini mengatakan bahwa analisis makna denotasi ditunjukkan gambaran
perpustakaan dengan berbagai variasinya. Sementara itu, analisis makna konotasi
menunjukkan representasi perpustakaan sebagai sahabat masyarakat yang dapat
membantu mereka meraih cita-cita. Sebagai kesimpulan, iklan ini
merepresentasikan perpustakaan sebagai sebuah lembaga yang berperan dalam
mengembangkan potensi setiap individu yang menggunakan layanannya.

ABSTRACT
This thesis analyst about the representation of library in National Library of
Indonesia’s Public Service Announcement Series ‘Floating Library’. This
research use semiotic method analysis expressed by Roland Barthes namely two
level signification analysist that consist denotation and connotation meaning who
aims to describe the function of library for the user which present by each
character in that Public Service Announcement. The result of this research show
that denotation meaning analysis are present by the picture of library with it’s
variation. Meanwhile, the connotation meaning analyst show that library
representation as people’s bestfriend whom help them to reach their future. In
conclusion, this announcement representing library as an organization who
participate to developing the potential in each person whom use it’s service."
2014
S53125
UI - Skripsi Membership  Universitas Indonesia Library
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