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"Negotiation is an essential part of doing business, but to be an effective negotiator one must master a wide variety of skills such as listening, self-awareness, conflict resolution, assertiveness, and more. So it stands to reason that in order to teach such a complicated subject, managers and trainers need proven, powerful activities. "Negotiation at Work" is the answer. The book is packed with 60 interactive lessons designed to instill confidence and transform participants into strong negotiators. Each activity includes a description, detailed directions, goals, additional resources as well as notes for the trainer. The exercises are designed to help learners: plan effectively for a negotiation; ask the right questions; build trust; analyze each negotiation creatively; strategically frame each party's needs and interests; successfully negotiate with difficult people; determine their own negotiating style; and much more. Featuring transcripts from real negotiations, case studies, assessments, and even practice negotiation sessions, this handy book includes everything readers need to successfully train others in the fine art of negotiation."

"Negotiation is an essential element of almost all of our interactions - personally and professionally. This guide helps you learn how to: utilize the six key negotiating styles; harness the power of emotion in hammering out agreements; use time to your advantage; prepare like a pro and enter any negotiation from a position of strength and more."

"Negotiation is an essential element of almost all of our interactions - personally and professionally. This guide helps you learn how to: utilize the six key negotiating styles; harness the power of emotion in hammering out agreements; use time to your advantage; prepare like a pro and enter any negotiation from a position of strength and more."

"To win at the game of business, you've got to be street-smart. The StreetSmart Negotiator distills the collective wisdom of the world's top negotiators, giving you the tips, tactics, and techniques you need to triumph over even the most ruthless competitors in any situation. You'll learn how to: plan an agenda, analyze the other party, avoid falling for typical persuasion tactics, counter negative moves, package proposals that generate movement, effectively exchange concessions, close the toughest of deals. Featuring a proven seven-step model of real-world negotiation strategies."