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"Being a manager can be nerve-wracking. There are so many new responsibilities to manage, so many new skills to learn, and so little time to do it. This is a concise, comprehensive guide written specifically to help new managers learn the ropes of management -without having a nervous breakdown. Topics covered include: understanding the manager's role; managing former peers; daily planning; leadership and coaching; managing a team; motivating people; delegating work; hiring and orienting new employees; conducting performance appraisals; disciplining and terminating employees; and more. It includes exercises, self-quizzes, worksheets and examples."

"Contents :- Reframing middle management acumen - Effective relationship building - Building talent - Critical thinking and alignment - Optimizing performance - Inspiring excellence - Middle management is the greatest job in the world! - References & resources - Job aid "

"Whether you're a middle manager or a human resources or training professional who can help them, this book shows how to become a "high-impact" middle manager who can make substantial quantitative and qualitative contributions to the organization without that frenzied hamster-on-a-wheel work style. This sister book to The High Impact Middle Manager is designed to address the unique needs of public sector managers."

"Professionals today, whether they are new or seasoned, need a solid foundation of essential skills in order to keep pace with the speed of change. The American Management Association, the preeminent provider of business education worldwide, trains the majority of the Fortune 500 companies in competitive business skills. Now, for the first time, AMA has assembled the most critical, "must-have" skills for managers and leaders in one handy volume. "AMA Business Boot Camp" paves the way for readers to: motivate, increase morale, and enhance productivity; manage organizational change; improve their ability to communicate and influence others; screen, evaluate, and select corporate strategies; conduct effective performance reviews; protect themselves against the pitfalls of intra-organizational politics; and much more. Covering everything from management and leadership to project management and strategy, this one-of-kind reference serves as a crash course in the fundamentals required for lasting success."

"An update of the classic book that reveals the 6 keys to successful management In this new edition of his best-selling book, Robert Benfari explains that the best mangers are not born that way but share a mix of characteristics that can be analyzed, understood, and most importantly changed."