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"Contents :- Getting started; twitter features and tools - Communicating on twitter - Using twitter in training - Make twitter work for you - References & resources - Job aids "

"A strong ethics training program is no longer a nice to have feature for organizations. Strong ethical standards have become a business survival imperative. This issue provides a model for understanding ethics along with practical ways to raise ethics awareness in your organization. It provides baseline information and tools to make ethics development part of professional development plans for all areas of practice in your organization. A case study is provided to encourage discussion and a seven-step job aid to help you filter discussions and make the right ethical choices."

"A basic knowledge of statistics allows trainers to make better decisions and understand data more fully. Presenting statistical data to stakeholders also helps you build a stronger business case for training. This Infoline will show you how to perform some basic statistical calculations and understand how to use statistics on the job."

"Many workplace learning and performance professionals struggle to connect their work with many of the traditional elements of organization development (OD). This Infoline will show you how they are connected and how to use that connection to your advantage. The issue presents a seven-phase process for OD and shows you how understanding OD principles will allow you to position your own workplace learning and performance interventions within the total system of the organization to increase your credibility."

"Do you need to know or pass along the most basic elements of training practice NOW? This is the Infoline for you. The issue explores essential knowledge areas including: the basics of adult learning theory, how to recognize and use various training styles and methods, and how present and facilitate effectively. In addition, you will find useful sidebars on identifying key trainer competencies, the basics of instructional design, and helpful tips for dealing with difficult participants."

"The issue describes important theories, models, and processes of designing learning-such as the ADDIE model, adult learning theory, learning styles, and more-and provides tips and tools for developing the habits that can make you a successful trainer. A few of the 12 habits covered in the issue are preparing for training delivery, aligning solutions with objectives and needs, facilitating learning, managing the learning environment, evaluating solutions. The Infoline also provides an introduction to the ASTD Certification Institute's Certified Professional in Learning and Performance (CPLP) credential."