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"This is an action manual for anyone who wants to revitalise or revolutionise the training function in their organisation. Offers professionals new perspective on the potential role for training and HR functions in their organisations."

"Reinventing your training department into a performance consulting department requires a roadmap. This Infoline is your quick and dirty guide. Not only does the issue give you the basics of performance consulting, but it provides detailed descriptions of the responsibilities, duties, and competencies expected of new performance consultants. Your roadmap for change also includes advice on how to make the transition successful by following a carefully crafted transition plan."

"Getting butts in seats is not a measure of success nor is it a guarantee that your messages will be heard. Beyond Free Coffee & Donuts will help you get the word out. Understand what motivates customers (both external and internal), develop a successful marketing campaign, and learn the essentials for garnering attention and promoting retention."

"Todays global economy forces every successful organization to focus on high performance including the training function. Are you ready for this challenge? This issue will show you new ways to approach training with an emphasis on performance. It explains how to help your organization make the transition from a training mindset to one of performance, and contrasts the roles of the traditional trainer with that of a performance consultant. In addition, you will learn the four key principles that will allow you to link training to performance goal linkage, business and customer focus, systems thinking, and process measurement."

"Articulates the key concepts behind human performance improvement and reveals the connection between training and performance.Despite the explicit emphasis on bottom-line results in the workplace, a great deal of confusion exists regarding what constitutes achievement, and how training should and does relate to performance. Training Ain't Performance untangles the myths and outright fallacies propagated in the workplace."