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"The ability to perceive and assess the behavioral styles of those around you is an acquired skill. Understanding the styles of training participants allows you to make more informed choices regarding the way content is grouped and delivered. This Infoline helps you understand different behavioral styles, learn how to assess the behavioral styles of those around you, adapt your style to fit multiple situations."

"All effective trainers have certain skills and qualities in common. The core competencies of good trainers are skills that allow trainers who possess those competencies to increase their effectiveness in organizations as well as sustain the overall training profession. This Infoline presents a set of core competencies for trainers based on the ASTD Competency Models foundational competencies that fall into the categories of business and management, interpersonal, and personal. For the trainer who continually works to improve his or her skills, this issue will enable him or her to develop and demonstrate these competencies on the job, assess competencies that may need to be developed further, and chart a path for future growth."

"Finding out if your learning event has had real effect on the job is key for training intervention. This Infoline stresses the importance of laying the groundwork for measuring behavior and affective changes in resulting from training programs. It concentrates on Kirkpatrick's third level of evaluation, behavior, and discusses specific techniques to track and measure changes in behavior."

"Whether you are a subject matter expert who occasionally takes on a trainer role, a trainer who wants to build on solid presentation skills, or anywhere in between, This book will help you create supportive and effective learning and is designed to improve your facilitation proficiency so you can give face-to-face as well as online and virtual classroom learners your best. It offers practical examples, worksheets, and tools that make workplace learning easy and rewarding. You'll walk away with proven facilitation techniques and a deeper understanding of how to manage difficult participants and use media to support learning. --"