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"Abstract. This research aimed to explain how PT (Persero) Angkasa Pura II (PT AP II) maintained safety managementsystem while fulfilling its role as an aviation service provider, and what problems occurs in its implementation. Theresearcher tried to find out relationship between the concepts of safety management system, conducted by ICAO(International Civil Aviation Organization), with its daily practices. This research used positivism approach. Thedata were collected through in-depth interviews with Eight Head Office Officials of PT AP II. PT AP II is forced toprovide a user-oriented-aviation-service, while fulfilling international standards set by ICAO. As a result PT AP IIencountered many difficulties in fulfilling ICAO?s target to conduct a perfect safety management system in 2009.These difficulties impeded the implementation of safety management system from coping with international standardsor any other necessary standards"

"Abstract. This research aims to analyze the quality of subdistrict public services in decentralization era, identifyservices dimensions or attributes that are prioritized by subdistrict for a better performance, and conduct comparativestudy to analyze whether a subdistrict with larger delegated authorities has a better quality of public services. The analysiswas conducted using the Service Quality (ServQual) that had been developed into Importance Performance Analysis (IPA).The research was conducted through surveys in two locations i.e. Katapang Subdistrict in Bandung and Dramaga Subdistrictin Bogor, on three types of services namely 1) civil administration/registration services 2). Business license services and 3).Building construction license services.The research result showed that although the subdistricts had legally and formallyshifted into local government institution, the quality of public service performance is still not optimal. This was indicatedby the lower performance index as well as the importance index of the respondents for both subdistricts, in other wordsthere were gaps between respondents perception and respondents expectation on public service quality"

"Abstract. This research aimed to study the in uence of the values of quick ratio, debt ratio, return-on-assets,inventory turnover, and assets turnover toward the net pro t before tax in the food and beverage industries inJakarta Stock Exchange in the year 2002-2006. The approach used is qualitative approach with double regression.The result shows that the variables of quick ratio, inventory turnover, assets turnover, return-on-assets signi cantlyin uence the pro t before tax. The use of  nancial ratio is proved to be bene cial for pro t management."

"Abstract. This research studies the influence of gift remuneration to the services quality of The State ExchequerService Office (KPPN) Jakarta I. Remuneration represents one part of the bureaucracy reform programs. KPPNrepresents the sample office specified by the Department of Finance to administer public service reform programs.The research uses quantitative approach and the method of survey. The result of the research indicates that theremuneration can give motivation to the officers to increase their performance. The achievement is marked by thegood performance service (service excellent). The program of remuneration run by the Department of Financecan be operated at direct interconnection with other governmental institutions, especially with the public service. "

"The research aims to evaluate the implementation of industrial area development policy in Karawang Regency, West Java. The research uses qualitative approach with in-depth interview with the related officials. The result of research shows that there has not been an effective communication among institutions, and there is a low availability of resources, i.e. human resources and infrastructures to arrange and implement the industrial area development policy. In addition, the industrial area development has not been the special focus of local government since industrial area developer is merely considered as an area development company instead of an investment partner, necessary to develop the industrial sector. The local government of Karawang Regency needs to improve its bureaucracy structure and bureaucracy culture in order to provide excellent public service and to use information technology advancement to attract investors."

"Abstract. Citizen participation is a manifestation of people empowerment, an effort to improve people’s abilityin decision making, as well as an attempt to control society’s own future. Local government in Semarang isaware of such urgency of participation and thus establishes the Center of Public Service Complaint Management(CPSCM) as an institution to coordinate, implement, and manage people’s complaints of public service. Thisresearch uses qualitative approach with Amstein’s ladder of citizen participation, and Burns, Hambleton &Hogget’s ladder of citizen empowerment as the main theories. This research aims to analyze factors thatinfluence the effectiveness of CPSCM as an instrument of citizen participation in public service; as well as tocreate an alternative solution to improve citizen participation. The research shows that there are five factorsinfluencing the effectiveness of CPSCM, i. e. accommodative leadership particularly that of Semarang City’smayor; local constitution and regulation; the role of civil society, mainly non-governmental organizations; andspecial events. This research also suggests some alternative solutions to improve citizen participation, such as:socializing the existence of CPSCM and establishing more transparent management of complaints; involvingLocal Representative Council to gain stronger legality of CPSCM; thoroughly evaluating the contribution ofCPSCM for society and the government; encouraging more academic study on such complaints managementinstitution. "

"Abstract. Portfolio is basically related to how one allocates a number of stocks into various investment typesthat results on optimal profits. By making diversification, investor may reduce the rate of risk and at the sametime optimize the rate of expected return. Based on that, this research raises the problem of how to design anoptimal portfolio simulation, i.e. a combination of liquid shares LQ 45 listed in Jakarta Stock Exchange (Nowis known as Indonesia Stock Exchange, after the merger with Surabaya Stock Exchange) in the period of 2002-2007 by using Single Index Model and Constant Correlation Model. Single Index Model is a model of portfolioanalysis using the account of Excess Return to Beta (ERB) Ratio and value of C* to gain optimal shares onportfolio. The procedure of Constant Correlation Model is exactly parallel to the case of Single Index Model.However, unlike in the Single Index Model, all securities are ranked by Excess Return to Standard Deviation(ERS) instead of Excess Return to Risk. After securities are ranked using the above ratio, securities with greaterExcess Return to Standard Deviation and Cut off Point (C*) are included into the optimal portfolio. "

"Abstract. The aim of this research is to analyze the public sector policy management in the management of Citarumriver by using governance paradigm. The research used qualititive approach by using triangular sources techniquesconsisting of: the state, civil society, and private sector. The result shows that the management of drainage basin becomesa public matter involving the three main governance actors. However, the involvement of these three actors entailsthree implications: (1) the addition of core competence principle to the distribution of authority among actors, apartfrom ultra vires and general competence principles; (2) the addition of accessibility and effectiveness criteria in theaffair distribution among the actors, apart from externality, efficiency, and accountability criteria; and (3) the revisionof Government Regulation Number 38 year 2007 particularly on the affair distribution that involves non-state elements(civil society and private sectors) according to governance paradigm. More over there has been a need to revise theregulations related to the management of drainage basin."