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"Trained library support staff is critical in assisting the user in locating and interpreting the resources available in libraries. To do so requires the knowledge and practice of library missions and roles in different types of libraries and the delivery of that information to an increasingly diverse clientele. The plethora of resources available today requires that support staff understand and implement the basic principles of information services as well as the responsibility and relationships among library departments and functional areas. Foundations of Library Services is both a text for professors who teach in library support staff programs and an introductory reference manual for support staff who work in libraries."

"The primary purpose of this book is to describe the current LIS environment and examine some of the ever-changing forces that shape that environment and the larger society. The intent is to help prepare LIS professionals to cope with and effectively manage their many complex responsibilities."