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Shabrina Anastasia Khairunnisa
"ABSTRAK
Perkembangan zaman digital mendorong meningkatnya platform digital termasuk e-commerce. Penelitian ini bertujuan untuk memahami bagaimana generasi Millennial membentuk hubungan loyal dengan e-commerce dengan mengembangkan model e-loyalty baru yang menganalisis pengaruh tidak langsung dari variable anteseden termasuk karakteristik pribadi seperti perceived compatibility, perceived innovativeness, dan subjective norms pada e-loyalty di kalangan millennial. Penelitian ini mengajukan technology acceptance model (TAM) untuk menguji hubungan perceived usefulness dan perceived ease of use mempengaruhi e-loyalty pada e-commerce. Data dikumpulkan dari 360 responden Millennial di Indonesia yang telah berbelanja di e-commerce dalam 6 bulan terakhir. Structural Equation Model (SEM), khususnya pendekatan CB-SEM dengan LISREL 8.8 dan multiple mediation test menggunakan PROCESS macro dalam SPSS 22.0. Temuan dari penelitian ini mengungkapkan bahwa perceived compatibility adalah predictor utama terhadap perceived usefulness dan perceived ease of use; sementara perceived innovativeness dan subjective norms hanya dapat memprediksi perceived ease of use. Variable TAM (perceived usefulness dan perceived ease of use) terbukti mempengaruhi e-loyalty, dan analisis pengaruh tidak langsung menunjukkan kedua variable mampu memediasi hubungan antara variable anteseden terhadap e-loyalty. Implikasi manajerial serta rekomendasi untuk penelitian lebih lanjut dibahas dalam penelitian ini. "
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2020
S-pdf
UI - Skripsi Membership  Universitas Indonesia Library
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Fauzia
"ABSTRAK
Berkembangnya tekonologi membuat munculnya banyak mobile application salah satunya aplikasi kesehatan XYZ. Aplikasi XYZ memediasi konsultasi kesehatan dan pembelian obat sehingga dapat dilakukan secara online. Penelitian ini membahas tentang intension to use aplikasi kesehatan XYZ dengan mengadopsi Integreated Theori Trust-TAM. Penelitian ini menggunakan metode kuantitatif dengan objek penelitian Komunitas X. Dari hasil penelitian terbukti bahwa aplikasi XYZ mampu untuk membentuk kepercayaan antara dokter dan pasien tanpa harus bertemu tatap muka dalam menjalin
komunikasi digital dan terdapat hubungan pengaruh antara perceived usefulness, perceived ease of use dan trust terhadap intention to use aplikasi kesehatan berbasis online XYZ. Trust menjadi faktor utama dalam penentuan intention to use.

ABSTRACT
The development of technology makes the emergence of many mobile applications, one of which is XYZ health applications. The XYZ application mediates health consultations and drugs purchases so that it can be done online. This study discusses the intention to use XYZ health applications by adopting an Integrated Theory Trust-TAM. This study uses quantitative methods with the object of research is Community X. From the results of the research, it is proven that XYZ application is able to form trust between doctors and patients without having to meet face to face in establishing digital communication and there is a relationship of influence between Perceived Usefulness, Perceived Ease of Use and Trust has an influence on intention to use XYZ online based health applications. Trust is a major factor in determining intention to use."
Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia , 2020
T-Pdf
UI - Tesis Membership  Universitas Indonesia Library
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Gultom, Richard Boloni
"Mobile commerce atau biasa disebut m-commerce merupakan cabang dari ecommerce yang memungkinkan konsumen untuk melakukan kegiatan e-commerce dengan lebih fleksibel, dimanapun dan kapanpun, didukung dengan perkembangan teknologi terkini seperti smartphone, tablet, dan mobile gadget lainnya. Berbagai jenis online shop yang ada di Indonesia memanfaatkan kesempatan ini untuk membuat aplikasi dan mobile version dari online shop mereka. Penelitian ini dilakukan untuk menganalisis pengaruh dimensi Technology Acceptance Model (TAM) oleh Davis (1989) yang terdiri dari perceived usefulness, perceived enjoyment, dan perceived ease of use terhadap satisfaction serta intention to use (purchase intentions) konsumen terhadap aplikasi mobile purchasing dengan menggunakan studi kasus Lazada yang merupakan jenis e-commerce B2C. Responden dari penelitian ini adalah orang-orang yang sudah pernah menggunakan situs Lazada Indonesia dalam kurun waktu satu tahun terakhir. Metode pengolahan data yang digunakan adalah Structural Equation Modelling (SEM). Hasil dari penelitian menunjukkan bahwa perceived usefulness, dan perceived enjoyment memiliki pengaruh positif langsung terhadap intention to use. Sedangkan perceived ease of use berpengaruh positif terhadap intention to use secara tidak langsung dengan mediasi satisfaction, perceived usefulness, dan perceived enjoyment. Selain itu, perceived usefulness, dan perceived enjoyment memiliki pengaruh positif langsung terhadap saticfaction.

Mobile commerce or m-commerce is commonly called is a branch of e-commerce that allows consumers to conduct e-commerce with more flexible, wherever and whenever, supported by the latest technological developments such as smartphones, tablets, and other mobile gadgets. Different types of online shop in Indonesia take advantage of this opportunity to make an application and a mobile version of their online shop. This study was conducted to analyze the effect of the dimensions of the Technology Acceptance Model (TAM) by Davis (1989), which consists of perceived usefulness, perceived enjoyment and perceived ease of use to the satisfaction and the intention to use (purchase intentions) of consumers to mobile app purchasing by using study Lazada case which is a type of e-commerce B2C. The respondents of this research are people who have been using the site Lazada Indonesia within the past year. Data processing method used is Structural Equation Modelling (SEM). Results from the study showed that perceived usefulness and perceived enjoyment has a direct positive influence on the intention to use. While the perceived ease of use positively affects intention to use indirectly by mediation satisfaction, perceived usefulness and perceived enjoyment. In addition, perceived usefulness and perceived enjoyment has a direct positive influence on saticfaction."
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2016
S65642
UI - Skripsi Membership  Universitas Indonesia Library
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Purba, Rebeka Meidiana
"Sejak tahun 2010, penggunaan m-tiketing mulai diperkenalkan di Indonesia pada bioskop x untuk dapat mengatasi permasalahan sistem antrian yang panjang saat memesan tiket dengan cara konvesional seperti biasa. Ironisnya sistem antrian selama ini tidak efektif karena penonton harus mengantri dalam antrian yang cukup panjang dan cukup lama untuk mendapatkan tiket bioskop namun tidak jarang sebelum gilirannya membeli tiket, tiket yang ingin dibeli sudah habis terjual penonton yang sedang antri tidak mendapatkan informasi mengenai tiket yang masih tersedia.
Penelitian ini dilakukan dengan metode SPSS 14, mengambil sampel sebanyak 160 orang, dengan unit analisis masyarakat penggunan mtiketing di bioskop x yang berada di kawasan Jakarta yaitu, Megaria/Metropole, Gandaria, KelapaGading, Pondok Indah, danKampus UI, dilakukan pada bulan februari 2013-juni 2013.
Hasil dari penelitian ini menyimpulkan bahwa terdapat pengaruh mobile ticketing knowledge terhadappersepsikemudahaanmenggunakan m-tiketing, teradapat pengaruh compatibility terhadap persepsi kemudahan mengunakan m-tiketing dan persepsi kegunaan menggunakan m-tiketing, tidak ada pengaruh reachbility dan convenience terhadap persepsi kemudahan menggunakan dan persepsi kegunaan menggunakan m-tiketing, perilaku keinginan menggunakan m-tiketing dipengaruhi oleh persepsi kemudahan menggunakan m-tiketing.

Since 2010, the use of m-ticketing was introduced in Indonesia in cinema x to be able to overcome the problems of the system are long queues when you book your ticket as usual conventional manner. Ironically for a queuing system is not effective because the audience had to queue up in a long queue and long enough to get tickets before the movie, but not infrequently turn to buy tickets, tickets to be purchased are sold out audiences that are in the queue do not get information about tickets still available.
This research was conducted was conducted using SPSS 14, taking a sample of 160 people, with the unit of analysis, and the use of m-ticketing in cinema x which is in the Jakarta area, Megaria / Metropole, Gandaria, KelapaGading, Pondok Indah, and the UI campus this research doing start from February until June 2013.
The results of this study concluded that there are significant knowledge of mobile ticketing to ease the perception of using m-ticketing, teradapat compatibility influence the perceived ease of use mticketing dang perception of the usefulness of using m-ticketing, there is no influence reachbility and convenience to the perceived ease of use and perceived usefulness use m-ticketing, behavioral willingness to use m-ticketing is influenced by perceived ease of use m-ticketing.
"
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
S52680
UI - Skripsi Membership  Universitas Indonesia Library
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Giovanni Dyosa
"Penelitian ini bertujuan untuk mengetahui hal yang menpengaruhi minat pembelian konsumen terhadap perangkat Apple Watch di Indonesia, berdasarkan faktor - faktor yang terbentuk, seperti: Perceived Usefulness, Perceived Ease of Use, Brand Image, dan Attitude towards Using Apple Watch. Data diperoleh dari penyebaran kuesioner kepada 250 responden, pria dan wanita berkewarganegaraan asli Republik Indonesia, dengan usia berkisar antara 17-30 tahun yang merupakan pengguna iPhone khususnya di wilayah Jabodetabek. Analisis data dilakukan menggunakan software Lisrel 8.80, dengan metode Structural Equation Modeling atau SEM. Hasil penelitian ini menunjukan bahwa terdapat pengaruh secara langsung pada perceived usefulness terhadap attitude towards using Apple Watch, brand image terhadap attitude towards using Apple Watch, attitude towards using Apple Watch terhadap purchase intention, dan perceived ease of use terhadap perceived usefulness. Selain itu juga terdapat beberapa variabel yang tidak memiliki pengaruh satu sama lain, yakni perceived ease of use terhadap attitude towards using Apple Watch, perceived usefulness terhadap purchase intention, dan brand image terhadap purchase intention. Kata kunci: Perceived Usefulness, Perceived Ease of Use, Brand Image, Attitude Towards Using Apple Watch, Purchase Intention.

This study aims to analyze factors which influence consumers 39 purchase intention to use Apple Watch, based on factors performed, such as Perceived Usefulness, Perceived Ease of Use, Brand Image, and Attitude towards Using Apple Watch. Data were collected using questionnaire which distributed to 250 respondents, aiming for man and woman from 17 to 30 years old who are using iPhone as their smartphones in Indonesia especially in Jabodetabek. Lisrel 8.80 is used to analyze the data, with Structural Equation Modeling SEM method. The result of this research shows that perceived usefulness has a direct impact on attitude towards using Apple Watch, brand image has a direct impact on attitude towards using Apple Watch, attitude towards using Apple Watch has a direct impact on purchase intention, and perceived ease of use has a direct impact on perceived usefulness. Futhermore, the result of this research also finds that perceived ease of use does not have a direct impact on attitude towards using Apple Watch, perceived usefulness does not have a direct impact on purchase intention, and brand image does not have a direct impact on purchase intention. Keywords Perceived Usefulness, Perceived Ease of Use, Brand Image, Attitude towards Using Apple Watch, Purchase Intention."
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2017
S68239
UI - Skripsi Membership  Universitas Indonesia Library
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Dani Pramujito
"Penelitian ini bertujuan untuk melihat faktor-faktor yang mempengaruhi kepuasan pengguna e-procurement. Faktor-faktor tersebut adalah perceived ease of use, perceived usefulness, trust, transparansi dan akuntabilitas serta efisiensi. Penelitian dilakukan dengan survei kepada pengguna e-procurement yang terdiri dari Pejabat Pembuat Komitmen (PPK), Pejabat Pengadaan Barang/Jasa dan Unit Layanan Pengadaan (ULP). Data yang diperoleh berjumlah 213 responden. Metode analisis data menggunakan Structural Equation Modeling (SEM) yang didukung dengan software lisrel 8.8. Hasil penelitian menunjukan bahwa perceived ease of use, perceived usefulness, trust, transparansi dan akuntabilitas berpengaruh positif terhadap kepuasan pengguna, sedangkan efisiensi tidak berpengaruh terhadap kepuasan pengguna

This study aimed to look at the factors which affect the user satisfaction of e-procurement. Such factors are perceived ease of use, perceived usefulness, trust, transparency and accountability, and also efficiency. A survey towards users of e-procurement, consisting of Committing Officer (PPK), the Goods/Service Procurements Officials and Procurement Services Unit (ULP), was conducted for this study. Data obtained amounted to 213 respondents. Methods of data analysis using Structural Equation Modeling (SEM) supported by LISREL 8.8 software. The results showed that the observed factors namely perceived ease of use, perceived usefulness, trust, transparency and accountability positively impacted on user satisfaction. In contrast, the efficiency factor proved to have no influence on user satisfaction."
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2017
T52854
UI - Tesis Membership  Universitas Indonesia Library
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Tania Ayu Zagita
"Penelitian ini bertujuan untuk menguji pengaruh perceived usefulness, perceived ease of use, perceived risk, dan self-efficacy terhadap reusage intention. Variabel perceived usefulness dan perceived ease of use diukur dengan indikator-indikator dari Davis, variabel perceived risk diukur dengan indikator-indikator dari Featherman dan Pavlou, variabel self-efficacy diukur dengan indikator-indikator dari Compeau dan Higgins, serta variabel reusage intention diukur dengan indikator-indikator dari Davis et al. Penelitian ini menggunakan pendekatan kuantitatif melalui teknik survei, dengan jumlah responden sebanyak 200 pengguna uang elektronik Go-Pay. Analisis data dilakukan dengan analisis deskriptif dan analisis regresi linier berganda. Hasil penelitian ini menunjukkan bahwa terdapat dua variabel yang berpengaruh secara positif dan signifikan terhadap reusage intention yaitu perceived usefulness dan self-efficacy. Variabel perceived ease of use tidak memiliki pengaruh terhadap reusage intention dan variabel perceived risk memiliki pengaruh negatif terhadap reusage intention. Selanjutnya, ditemukan bahwa perceived usefulness, perceived ease of use, perceived risk, dan self-efficacy berpengaruh secara simultan terhadap reusage intention.

This research aims to examine the effect of perceived usefulness, perceived ease of use, perceived risk, and self-efficacy on reusage intention. Perceieved usefulness and perceived ease of use variable was measured by several indicators from Davis, perceived risk variable was measured by several indicators from Featherman and Pavlou, self-efficacy was measured by several indicators from Compeau and Higgins, and lastly reusage intention variable was measured by several indicators from Davis et al. This research used quantitative approach through survey technique, with total respondents of 200 collected. Data analysis was done by descriptive analysis and multiple regression analysis. This research showed that there are two variables that have positive and significant effect on reusage intention that are perceived usefulness and self-efficacy. Meanwhile perceived ease of use showed no influence on reusage intention and reusage intention is negatively influenced by perceived risk. Furthermore, this research also found that perceived usefulness, perceived ease of use, perceived risk, and self-efficacy simultaneously affect reusage intention."
Depok: Fakultas Ilmu Administrasi Universitas Indonesia, 2019
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UI - Skripsi Membership  Universitas Indonesia Library
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Khairiyah
"Seiring dengan pertumbuhan e-commerce yang berkembang secara cepat, tercipta persaingan bisnis yang kompetitif terutama dalam pembelian tiket pesawat melalui sebuah aplikasi. Tujuan penelitian ini adalah untuk menganalisis pengaruh perceived usefulness, perceived ease of use, dan online trust terhadap online repurchase intention pada aplikasi Traveloka. Penelitian ini menggunakan pendekatan kuantitatif.
Sampel dalam penelitian ini adalah 120 responden mahasiswa dan pegawai dengan rentang usia 18 ? 35 tahun yang pernah membeli tiket pesawat melalui aplikasi Traveloka dan bertempat tinggal di DKI Jakarta. Pengambilan sampel menggunakan metode purposive sampling. Model penelitian ini di uji dengan menggunakan SPSS 21 dan multiple regression.
Hasil penelitian ini menunjukan bahwa perceived usefulness dan online trust berpengaruh secara signifikan terhadap online repurchase intention. Sedangkan, perceived ease of use tidak berpengaruh secara signifikan terhadap online repurchase intention.

Following the growth of e-commerce rapidly, has created a competitive business particulary in buying airline ticket through application. The objective of this research is to analyze the effect of perceived usefulness, perceived ease of use, and online trust toward online repurchase intention on Traveloka application. This research applied quantitative approach.
The sample of this research is using 120 respondents, such as students and workers in the age range of 18 ? 35 years old who had bought airline ticket by using Traveloka application and currently living in DKI Jakarta. This research used purposive sampling method. The research model was tested by using SPSS 21 and multiple regression.
The result of this research indicates that perceived usefulness and online trust have a significantly positive impact toward online repurchase intention. On the other hand, perceived ease of use has a negative impact toward online repurchase intention.
"
Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2016
S63032
UI - Skripsi Membership  Universitas Indonesia Library
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Retno Adiati Ramadhani
"Bisnis digital kerap menggunakan pemasaran media sosial karena berbagai alasan seperti untuk mengevaluasi target pasar, membangun keterikatan antara konsumen dan bisnis atau stakeholders. Tujuan dari penelitian ini adalah untuk mengidentifikasi faktor-faktor apa saja yang dapat membantu Usaha Kecil dan Menengah (UKM) Indonesia untuk mengadopsi mekanisme Pemasaran Media Sosial untuk meningkatkan kinerja usahanya. Penerapan pemasaran media sosial terhadap UKM memiliki dampak yang cukup besar terhadap peningkatan hasil bisnis. Model teori Technology Acceptance Model (TAM) dan Unified Theory of Acceptance and Use of Technology (UTAUT) dengan beberapa improvisasi diimplementasikan dalam makalah penelitian ini, dengan menggunakan variabel Perceived Usefulness, Perceived Ease of use, Compatibility, Facilitating Condition, dan Cost dalam pengimplementasian Social Media Marketing terhadap berbagai indikator kinerja bisnis di Indonesia. Makalah penelitian ini telah divalidasi secara empiris menggunakan survei berupa kuesioner terhadap 172 pengusaha dan selanjutnya dilakukan analisis dengan menggunakan PLS-SEM di SMARTPLS 3.2.9. Hasil dari makalah penelitian ini akan terdiri dari perhitungan statistik (uji validitas dan reliabilitas & uji hipotesis) bahwa Perceive Usefulness, Perceived ease of use, dan Compatibility berpengaruh positif terhadap pemasaran media sosial (SMM) kecuali facilitating conditions tidak memberikan dampak positif terhadap pemasaran media sosial (SMM). Selain itu, pemasaran media sosial sangat berdampak positif terhadap perkembangan bisnis UMKM di Indonesia.

Digital business are often using social media marketing for various reasons such as to evaluate the target market or even their stakeholders. The purpose of this study is to identify which factors that can help Small and Medium Enterprise (SMEs) of Indonesia to adopt Social Media Marketing mechanism to increase their business performance. The adoption of social media marketing towards SMEs has considerable impact on the improvement of the business result. A theoretical model of Technology Acceptance Model (TAM) and Unified Theory of Acceptance and use of Technology (UTAUT) with some improvisation is implemented in this research paper, using variable Perceived Usefulness, Perceived ease of use, Compatibility, Facilitating Conditions, and Cost in Social Media Marketing towards various indicator of business performance in Indonesia. This research paper has been validated empirically using a survey in a form of questionnaire of 172 entrepreneurs and subsequent analysis have been carried out using PLS-SEM in SMARTPLS 3.2.9. The result of this research paper will be consist of statistical calculation (validity and reliability test & hypotheses testing) that Perceived usefulness, Perceived ease of use, and compatibility have a positive impact towards social media marketing (SMM) except Facilitating Conditions does not give a positive impact towards social media marketing (SMM). Furthermore, social media marketing extremely give a positive impact towards the development of SMEs in Indonesia."
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2021
S-pdf
UI - Skripsi Membership  Universitas Indonesia Library
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Alifia Meidira
"Meningkatnya penggunaan aplikasi pada telepon genggam mengiringi perkembangan zaman yang serba digital. Hal ini merubah cara hidup orang-orang sekaligus mendorong perkembangan atas inovasi dari beragam aplikasi, yang kemudian menciptakan kompetisi bagi para developer aplikasi untuk melakukan inovasi atas teknologi baru. Snapchat merupakan salah satu bentuk inovasi yang muncul dengan konsep ephemeral social media, di mana konten yang dibagikan pada Snapchat akan menghilang dalam kurun waktu tertentu sesaat setelah penerima konten membukanya. Berbicara mengenai pengadopsian teknologi baru tidak terlepas dari konsep Technology Acceptance Model TAM dalam menentukan perilaku penggunaan behavioral intention seseorang atas teknologi. Penelitian ini bertujuan untuk melihat variabel-variabel atas TAM, yakni perceived usefulness dan perceived ease of use serta privacy concern sebagai faktor moderasi berpengaruh terhadap behavioral intention seseorang atas aplikasi Snapchat. Sampel penelitian ini adalah pengguna aktif Snapchat minimal tiga bulan yang berusia 18 hingga 25 tahun. Data kemudian diolah menggunakan Structural Equation Modelling. Hasil penelitian menunjukkan bahwa perceived ease of use memiliki pengaruh positif terhadap perceived usefulness dan behavioral intention atas aplikasi Snapchat. Di sisi lain, perceived usefulness tidak berpengaruh terhadap behavioral intention seseorang atas Snapchat. Hasil penelitian juga menunjukkan bahwa adanya privacy concern sebagai faktor moderasi tidak meningkatkan pengaruh perceived ease of use dan perceived usefulness terhadap behavioral intention seseorang atas aplikasi Snapchat.

The number of mobile apps user is increasing as the digital age is developing as well. This phenomenon changes the way people live their life and also encourages the development of innovation in various mobile apps that further creates competition among apps developers. Snapchat is one of many forms of new technology innovation with its ephemeral social media concept, which its content will disappear within a certain time as soon as the receiver sees it. Speaking of new technology adoption cannot be separated from the concept of the Technology Acceptance Model TAM in determining people rsquo s behavioral intention towards the technology. This study aims to examine TAM rsquo s variables, perceived usefulness and perceived ease of use, and also privacy concern as the moderating factor that have significant effect towards people rsquo s behavioral intention in using Snapchat app. The data for this study was collected from Snapchat rsquo s active users who had been using Snapchat for the past three months or more with range of 18 to 25 years old. Data then were analyzed by using Structural Equation Modelling. The result of this study showed that perceived ease of use has positive effect on perceived usefulness and people rsquo s behavioral intention in using Snapchat. However, this study showed that perceived usefulness doesn 39 t have positive effect on people rsquo s behavioral intention in using Snapchat. This study also showed that privacy concern as moderating factor doesn 39 t increase the effect of perceived ease of use and perceived usefulness on people rsquo s behavioral intention in using Snapchat. "
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2017
S66613
UI - Skripsi Membership  Universitas Indonesia Library
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