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"This book synthesizes the current state of knowledge on logistics infrastructures and process modeling, especially for processes that are exposed to changing and uncertain environments. It then builds on this knowledge to present a new concept of dependable product delivery assurance. In order to quantitatively assess dependability, a service continuity oriented approach as well as an imperfect knowledge based concept of risk are employed. This approach is based on the methodology of service engineering and is closely related to the idea of the resilient enterprise, as well as the concept of disruption-tolerant operation. The practical advantages of this concept are subsequently illustrated in three sample applications: a modified FMECA method, an expert system with fuzzy reasoning, and a simulation agent-based model of logistic network resilience."

"This book provides an overview of important trends and developments in logistics and supply chain research, making them available to practitioners, while also serving as a point of reference for academicians. Operations and logistics are cornerstones of modern supply chains that in turn are essential for global business and economics. The composition, character and importance of supply chains and networks are rapidly changing, due to technological innovations such as Information and Communication Technologies, Sensors and Robotics, Internet of Things, and Additive Manufacturing, to name a few (often referred to as Industry 4.0). Societal developments such as environmental consciousness, urbanization or the optimal use of scarce resources are also impacting how supply chain networks are configured and operated. As a result, future supply chains will not just be assessed in terms of cost-effectiveness and speed, but also the need to satisfy agility, resilience and sustainability requirements. To face these challenges, an understanding of the basic as well as more advanced concepts and recent innovations is essential in building competitive and sustainable supply chains and, as part of that, logistics and operations. These span multiple disciplines and geographies, making them interdisciplinary and international. Therefore, this book contains contributions and views from a variety of experts from multiple countries, and combines management, engineering as well as basic information technology and social concepts. In particular, it aims to: - provide a comprehensive guide for all relevant and major logistics, operations, and supply chain management topics in teaching and business practice- address three levels of expertise, i.e., concepts and principles at a basic (undergraduate, BS) level, more advanced topics at a graduate level (MS), and finally recent (state-of-the-art) developments at a research level. In particular the latter serve to present a window on current and future (potential) logistics innovations in the different thematic fields for both researchers and top business practitioners- integrate a textbook approach with matching case studies for effective teaching and learning- discuss multiple international perspectives in order to represent adequately the true global nature of operations, logistics and supply chains."

"[Roland Berger strategy consultants and the University of St. Gallen's Chair of Logistics management conducted this study in order to identify and assess switchpoints that will shape the future of the logistics industry. Rather than making projections focused on a fixed point in time, the authors instead aimed to identify the most unpredictable developments that could impact logistics. Consequently, the topics for discussion range from fairly specific near-future developments to more exploratory "blue-sky" topics. Throughout their highly interesting discussions with respondents and experts, the authors encountered a wide range of uncommon and unexpected, but not at all unlikely projections for the future., Roland Berger strategy consultants and the University of St. Gallen's Chair of Logistics management conducted this study in order to identify and assess switchpoints that will shape the future of the logistics industry. Rather than making projections focused on a fixed point in time, the authors instead aimed to identify the most unpredictable developments that could impact logistics. Consequently, the topics for discussion range from fairly specific near-future developments to more exploratory "blue-sky" topics. Throughout their highly interesting discussions with respondents and experts, the authors encountered a wide range of uncommon and unexpected, but not at all unlikely projections for the future.]"