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Citra Salsabilla Putri
"Penelitian ini bertujuan untuk menganalisis pengaruh flexibility of work terhadap employee productivity dengan work life balance dan employee wellbeing sebagai variabel mediasi pada karyawan perusahaan e-commerce di Jabodetabek. Penelitian ini menggunakan pendekatan kuantitatif dan metode survei pada karyawan perusahaan e-commerce di Jabodetabek. Peneliti menggunakan metode Average Variance Extracted (AVE) untuk uji validitas dan Cronbach;s Alpha utntuk uji reliabilitas. 135 data responden yang berhasil didapatkan dioleh dengan Structural Equation Modelling (SEM) menggunakan aplikasi SmartPLS. Hasil temuan penelitian ini menunjukkan bahwa work life balance dan employee wellbeing mempunyai pengaruh langsung yang signifikan terhadap employee porductivity. Selanjutnya, flexibility of work mempunyai pengaruh langsung dan tak langsung yang signifikan terhadap employee productivity.

This study aims to analyse the effect of flexibility of work on employee productivity dengan work life balance and employee wellbeing as median variable employees of e-commerce companies in Jabodetabek. This study uses a quantitative approach and survey methods on employees of e-commerce companies in Jabodetabek. The researcher used the Average Variance Extracted (AVE) methot to test the validity and Cronbach’s Alpha to test the reliability. 135 respondent data that were obtained successfully were use Structural Equation Model (SEM) for hypotesis testing. The findings of this study indicate that work life balance and employee wellbeing have a significant direct influence on employee productivity. Furthermore, flexibility of work has significant direct and indirect influence on employee productivity."
Depok: Fakultas Ilmu Administrasi Universitas Indonesia, 2021
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UI - Skripsi Membership  Universitas Indonesia Library
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Juniar Edgina
"Sumber daya manusia merupakan aspek penting dalam perusahaan. Untuk itu, penting bagi manajemen SDM untuk mengatur sumber daya manusia perusahaan untuk mencapai kepuasan kerja karyawan dan keseimbangan antara kehidupan dan pekerjaan karyawan. Unsur work-life balance merupakan salah satu yang terpenting dalam mencapai kepuasan kerja karyawan. Hal ini juga dapat membantu mengurangi jumlah turnover intention yang sering terjadi pada perusahaan advertising agency. Penelitian ini bertujuan untuk mengetahui pengaruh Flexible Work Arrangements (FWA), Turnover Intention, Work-life Balance, dan Job Satisfaction pada karyawan advertising agency. Penelitian akan dilakukan terhadap 210 responden yakni pegawai tetap dengan menggunakan alat ukur SRQ-20 (Self-Reporting Questioner -20), IPWQ (Individual Performance Work Questionnaire) dan menganalisis pengaruhnya menggunakan PLS SEM. Pengumpulan data dilakukan secara online dan menggunakan teknik convenience sampling dan dilakukan selama 1 bulan. Hasil kajian tersebut menunjukkan adanya pengaruh positif dari praktif flexible work arrangement terhadap job satisfaction dan work-life balance. Sementara, dengan flexible work arrangemnet, work-life balance, dan job satisfaction yang tinggi memberikan pengaruh negatif terhadap turnover intention. Implikasi manajerial dari penelitian ini dapat dipertimbangkan sebagai solusi untuk meningkatkan kepuasan kerja, keseimbangan antara kerja dan kehidupan pribadi serta dapat menurunkan angka turnover intention.

Human resources are an important aspect in the company. For this reason, it is important for Human Resource management to regulate the company's human resources to achieve employee job satisfaction and work-life balance. The element of work-life balance is one of the most important in achieving employee job satisfaction. This can also help reduce the number of turnover intentions that often occur in advertising agency companies.This study aims to determine the effect of Flexible Work Arrangements (FWA), Turnover Intention, Work-life Balance, and Job Satisfaction on advertising agency employees. The research will be conducted on 210 respondents, namely permanent employees, using the measuring instrument SRQ-20 (Self-Reporting Questioner -20), IPWQ (Individual Performance Work Questionnaire) and analyzing its effect using PLS SEM. Data collection was done online and using convenience sampling technique and was carried out for 1 month. The results of this study indicate that there is a positive effect of practical flexible work arrangements on job satisfaction and work-life balance. Meanwhile, with high flexible work arrangements, work-life balance, and job satisfaction proved they have a negative influence on turnover intention. The result from this research could be considered as managerial implication for a solution to increase job satisfaction, work-life balance, and reduce turnover intention."
Jakarta: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
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UI - Tesis Membership  Universitas Indonesia Library
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Hana Angelia Pradipta
"Perusahaan perlu kemampuan adaptasi dalam memberikan lingkungan kerja yang fleksibel yang memiliki dampak langsung dan/atau tidak langsung pada kinerja pekerjaan. Flexible work arrangement (FWA) saat ini sudah menjadi tren di banyak perusahaan. Penelitian ini bertujuan untuk menganalisis FWA terhadap employee performance dengan supervisor support dan work engagement sebagai mediasi. Jenis penelitian yang digunakan adalah kuantitatif dengan pengambilan data melalui metode survei. Jumlah responden terkumpul sebanyak 316 karyawan yang bekerja perusahaan startup digital di Indonesia. Data diolah menggunakan metode analisis Structural Equation Model (SEM). Hasil penelitian menunjukkan melalui mediasi work engagement dan supervisor support berpengaruh pada hubungan FWA terhadap employee performance. Hasil penelitian menunjukkan work engagement sebagai mediasi hubungan antara supervisor support dan employee performance. Supervisor support dalam bentuk dukungan bantuan pada karyawan membuat mereka merasa lebih dihargai sehingga memengaruhi kinerja pekerjaan dan keterlibatan kerja yang tinggi meningkatkan kinerja karyawan saat menggunakan pengaturan kerja fleksibel. 

To cope with unprecedented change, remote work provides organizations with an option for a flexible work arrangement (FWA) environment to maintain performance during turbulent situations, recent research has reported that the practice has gained popularity among employees. It is essential to deepen our knowledge about the performance of employees in the context of FWA because the results of previous studies are contradictory. This study aims to examine the mediating role of work engagement and supervisor support on the relationship between FWA and employee performance. The data were collected from 316 employees working in digital startup companies in Indonesia. The research is analyzed using structural equation modeling (SEM). The results show work engagement and supervisor support as a mediating role have an effect on the relationship between FWA and employee performance. The results found work engagement as a mediating relationship between supervisor support and employee performance. Supervisory support in the form of support for employees makes them feel more valued so it affects job performance and high work involvement improves employee performance while practicing flexible work arrangements "
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
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UI - Tesis Membership  Universitas Indonesia Library
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Simanjuntak, Dewi Fransiska
"Penelitian ini bertujuan untuk melihat hubungan antara pengaturan kerja fleksibel (Flexible Work Arrangement) dengan pengambilan keputusan secara etis (Ethical Decision Making) yang dimediasi oleh keterlibatan karyawan (Employee Engagement). Penelitian ini merupakan penelitian korelasional yang dilakukan secara kuantitatif dengan menggunakan skala. Pengambilan data dilakukan melalui cross sectional study dengan melakukan survei secara online. Sebanyak 301 data partisipan digunakan dalam penelitian ini. Data diolah dengan menggunakan model 4 PROCESS, mediasi Hayes (2018).
Hasil penelitian ini  menunjukkan bahwa Flexible Work Arrangement mempengaruhi Ethical Decision Making secara langsung dengan nilai efek sebesar 0,66. Sementara nilai pengaruh antara Flexible Work Arrangement terhadap Ethical Decision Making melalui mediasi Employee Engagement  adalah sebesar 0,80. Employee Engagement memiliki peran dalam memediasi hubungan antara Flexible Work Arrangement dan Ethical Decision Making secara parsial. Korelasi hubungan antara Flexible Work Arrangement terhadap Ethical Decision Making lebih besar melalui mediasi Employee Engagement dibandingkan dengan korelasi secara langsung. Sehingga penerapan Flexible Work Arrangement dapat menjadi anteseden untuk Employee Engagement yang akan dapat meningkatkan Ethical Decision Making pada karyawan di dalam organisasi.

The purpose of this study is to investigate  the influence of Flexible Work Arrangements (FWA) on Ethical Decision Making (EDM) which is mediated by Employee Engagement (EE). This is a correlational study conducted quantitavely using scales. Data is collected by cross sectional study with an online survey. This study using 301 participant’s data. Data is processed by model 4 PROCESS, mediation Hayes (2018).
The result shows that the direct effect of flexible work arrangement on Ethical Decision Making is 0,6567. While the effect of flexible work arrangement on ethical decision making through the mediation of employee engagement is 0,8013. Employee engagement has a role in mediating the influence of flexible work arrangement on ethical decision making partially. There is a greater correlation between the influence of flexible work arrangement on ethical decision making through the mediation of employee engagement compare to direct effect. Flexible work arrangement can be an antecedent of employee engagement that improve ethical decision making of employees in organizations.
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Depok: Fakultas Psikologi Universitas Indonesia, 2019
T53417
UI - Tesis Membership  Universitas Indonesia Library
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Andreas Gromiko
"Peningkatan kompleksitas dan keberagaman dalam dunia kerja, terutama pasca pandemi COVID-19, telah memperkuat diskusi mengenai turnover intention, khususnya pada karyawan generasi Z. Salah satu respons strategis terhadap isu ini adalah penerapan flexible work arrangement yang diyakini dapat mempengaruhi keinginan karyawan untuk tetap bertahan di pekerjaannya. Penelitian ini bertujuan untuk mengkaji pengaruh dari flexible work arrangement terhadap turnover intention dengan job satisfaction sebagai variabel mediasi pada karyawan generasi Z di Daerah Khusus Jakarta. Penelitian ini menggunakan pendekatan kuantitatif dengan teknik purposive sampling dan mengumpulkan data dari 203 responden valid melalui kuesioner terstruktur. Analisis data dilakukan menggunakan metode Structural Equation Modeling - Partial Least Squares (SEM-PLS) dengan bantuan perangkat lunak SmartPLS 4. Hasil penelitian menunjukkan bahwa flexible work arrangement berpengaruh negatif terhadap turnover intention, baik secara langsung maupun tidak langsung melalui mediasi job satisfaction. Selain itu, flexible work arrangement memiliki pengaruh positif yang signifikan terhadap job satisfaction, sedangkan job satisfaction berpengaruh negatif terhadap turnover intention. Temuan ini menunjukkan bahwa peningkatan fleksibilitas kerja dapat meningkatkan job satisfaction dan menurunkan turnover intention, khususnya pada tenaga kerja generasi Z di Jakarta.

The increasing complexity and diversity of the workforce, particularly after the COVID-19 pandemic, has heightened discussions on turnover intention, especially among Generation Z employees. One strategic response to this issue is the implementation of flexible work arrangement, which is believed to influence employees' desire to remain in their jobs. This study aims to examine the influence of flexible work arrangement on turnover intention with job satisfaction as a mediating variable, specifically among Generation Z employees in the Special Capital Region of Jakarta. This research adopts a quantitative approach using purposive sampling and gathers data from 203 respondents through structured questionnaires. The data is analyzed using Structural Equation Modeling - Partial Least Squares (SEM-PLS) with the SmartPLS 4 software. The findings reveal that flexible work arrangement has a negative influence on turnover intention, both directly and indirectly through the mediating role of job satisfaction. Additionally, flexible work arrangement has a significant positive effect on job satisfaction, while job satisfaction itself negatively influences turnover intention. These findings suggest that enhancing workplace flexibility can improve job satisfaction and reduce turnover intention, particularly for the Generation Z workforce in Jakarta."
Depok: Fakultas Ilmu Administrasi Universitas Indonesia, 2025
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UI - Skripsi Membership  Universitas Indonesia Library
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Arieko Widyastomo Nugroho
"Penelitian ini bertujuan untuk menganalisis pengaruh penerapan kebijakan Pengaturan Kerja Hibrida (Hybrid Working Arrangement) terhadap work-life balance, kepuasan karyawan, dan wellbeing karyawan di PT ABC. Metodologi yang digunakan adalah pendekatan kuantitatif, dengan pengumpulan data melalui survei yang disebar kepada 255 karyawan PT ABC. Analisis data dilakukan menggunakan metode Structural Equation Modelling (SEM). Hasil penelitian ini menunjukkan bahwa pengaturan kerja hibrida tidak memiliki pengaruh langsung yang signifikan terhadap wellbeing karyawan. Penelitian ini juga menemukan bahwa ada pengaruh langsung dari pengaturan kerja hibrida terhadap wellbeing melalui peningkatan work-life balance dan kepuasan karyawan. Temuan ini memberikan wawasan penting bagi manajemen PT ABC dan perusahaan lainnya dalam menerapkan kebijakan kerja hibrida untuk meningkatkan kesejahteraan karyawan.

This study aims to analyze the impact of implementing Hybrid Working Arrangements on work-life balance, employee satisfaction, and the wellbeing of employees at PT ABC. The research methodology employed is a quantitative approach, with data collection conducted through a survey distributed to 255 employees of PT Bursa Efek Indonesia. Data analysis was carried out using the Structural Equation Modeling (SEM) method. The findings of this study indicate that hybrid working arrangements do not have a significant direct impact on employee wellbeing. However, the study discovers an indirect influence of hybrid working arrangements on wellbeing through the improvement of work-life balance and employee satisfaction. These findings provide valuable insights for the management of PT ABC in implementing hybrid working policies to enhance employee wellbeing."
Jakarta: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2024
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UI - Tesis Membership  Universitas Indonesia Library
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Bagus Adi Luthfi
"Tidak ada kesimpulan pasti mengenai dampak pengaturan kerja fleksibel (Flexible Work Arrangements/FWA) terhadap kinerja pegawai, meskipun penelitian telah dilakukan secara ekstensif. Hal ini umumnya disebabkan oleh pandangan terhadap fenomena FWA dari satu perspektif saja (perspektif pegawai atau organisasi). Berdasarkan teori social exchange theory, psychological contract theory, self determinant theory, self cognitive theory, social support theory dan Job Demands-Resources (JD-R) model, penelitian ini menganalisis pengaruh dua bentuk FWA (flexibility as a contribution dan flexibility as an inducement) terhadap kinerja pegawai dalam kacamata pluralist frame of reference. Penelitian meneliti peran mediasi employee well-being serta moderasi dari e-work self-efficacy, work autonomy, dan social support terhadap kinerja pegawai pada kedua bentuk FWA.
Survei daring dilakukan untuk mengumpulkan data berdasarkan desain cross-sectional, dengan total 546 responden yang dikumpulkan dari pegawai di industri berbasis teknologi. Hasil analisis Partial Least Squares-Structural Equation Modeling (PLS-SEM) menunjukkan bahwa bahwa flexibility as a contribution secara signifikan menunjukkan dampak negatif terhadap seluruh dimensi kinerja pegawai (task, contextual, dan adaptive), sedangkan flexibility as an inducement secara signifikan menunjukkan dampak positif terhadap ketiganya, dengan efek mediasi parsial dari aspek psychological, social, dan physical well-being terutama pada jalur pengaruh flexibility as an inducement. Selain itu, e-work self-efficacy, work autonomy, dan social support terbukti memoderasi hubungan-hubungan tersebut, meskipun tidak secara merata pada semua dimensi kinerja pegawai dan employee well-being. Temuan ini mengindikasikan bahwa flexibility as an inducement cenderung meningkatkan kinerja pegawai dan employee well-being, sedangkan flexibility as a contribution justru dapat menjadi sumber tekanan yang merugikan bagi pegawai, kecuali diredam oleh faktor-faktor struktural, psikologis, dan sosial tertentu.

There is no definitive conclusion has been reached regarding the impact of Flexible Work Arrangements (FWA) on employee performance, despite extensive research. This is primarily attributed to the tendency to examine the FWA phenomenon from a singular perspective, either that of the employee or the organization. Grounded in Social Exchange Theory, Psychological Contract Theory, Self-Determination Theory, Self-Cognitive Theory, Social Support Theory, and the Job Demands-Resources (JD-R) model, this study analyzes the effects of two forms of FWA—flexibility as a contribution and flexibility as an inducement—on employee performance through a pluralist frame of reference. The research investigates the mediating role of employee well-being and the moderating effects of e-work self-efficacy, work autonomy, and social support on employee performance across both forms of FWA.
An online survey was conducted to collect data based on a cross-sectional design, yielding a total of 546 valid responses from employees in technology-based industries. The results of Partial Least Squares-Structural Equation Modeling (PLS-SEM) analysis indicate that flexibility as a contribution significantly exerts a negative impact on all dimensions of employee performance (task, contextual, and adaptive). In contrast, flexibility as an inducement significantly demonstrates a positive impact on these dimensions, with partial mediation effects from psychological, social, and physical well-being, particularly in the pathway of flexibility as an inducement. Furthermore, e-work self-efficacy, work autonomy, and social support were found to moderate these relationships, though not uniformly across all dimensions of employee performance and well-being. These findings suggest that flexibility as an inducement tends to enhance employee performance and well-being, whereas flexibility as a contribution may serve as a source of stress that is detrimental to employees unless mitigated by specific structural, psychological, and social factors.
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Jakarta: Fakultas Ilmu Administrasi Universitas Indonesia, 2025
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UI - Disertasi Membership  Universitas Indonesia Library
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Vemita Sinantia
"Penelitian ini bertujuan untuk menguji flexible work arrangements (FWA) dan organizational culture (OC) dalam memprediksi ethical decision making (EDM) ketika didukung oleh technological utilization (TU). Tingginya tuntutan pekerjaan seringkali memunculkan situasi dilema terutama yang berkaitan dengan EDM, sehingga karyawan perlu mempertimbangkan konsekuensi keputusan baik secara moral maupun hukum. FWA dan OC merupakan faktor organisasi yang berperan dalam memprediksi EDM, terutama ketika didukung dengan TU, tren situasi kerja tersebut banyak mengalami perubahan sehingga perlu diteliti lebih lanjut. Penelitian ini menggunakan eksperimen berupa vignette dengan desain faktorial 2x2 between subject dan melibatkan 225 partisipan. Hasil yang signifikan terdapat pada interaksi OC dan TU dalam memprediksi EDM, sementara interaksi FWA dan OC, efek moderasi FWA dan TU, serta moderated-moderation antara FWA, OC, dan TU dalam memprediksi EDM menunjukkan hasil yang tidak signifikan. Penelitian mendatang perlu mempertimbangkan faktor individu dalam memprediksi EDM dan menyesuaikan skenario dengan karakteristik partisipan.

This research aimed to investigate how flexible work arrangements (FWA) and organizational culture (OC) predict ethical decision making (EDM) when moderated by technological utilization (TU). High job demands often create a dilemma situation related to EDM. Therefore, employees need to consider the moral and legal consequences of the decision. FWA and OC are organizational factors that predict EDM, when supported by TU, many changes have occured in this work situation so further investigation is needed. Present research uses experimental approach (using vignette) with 2x2 between-subject that involve 225 participants. OC has a significant impact on predicting EDM when supported by TU. Further, the interactions between FWA and OC, moderation effect between FWA and TU, and moderated- moderation between FWA, OC, and TU in predicting EDM do not have a significant impact. Next research need to consider individual factors in predicting EDM and conform scenario with participant characteristics."
Depok: Fakultas Psikologi Universitas Indonesia, 2019
T51861
UI - Tesis Membership  Universitas Indonesia Library
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Monica Sekar Widiaristi
"Gen Z yang memasuki dunia kerja dituntut untuk memiliki perilaku kerja inovatif. Salah satu kebijakan organisasi yang berperan dalam meningkatkan perilaku kerja inovatif dan sesuai dengan karakteristik Gen Z adalah pengaturan kerja fleksibel. Pada penelitian ini, peneliti ingin melihat hubungan antara pengaturan kerja fleksibel dan perilaku kerja inovatif pada karyawan Gen Z yang menjalankan pengaturan kerja fleksibel (WFA/hybrid). Peneliti juga ingin melihat perbedaan perilaku kerja inovatif antara karyawan Gen Z yang bekerja secara fleksibel dengan yang bekerja dari kantor. Partisipan merupakan 217 orang berusia 18-28 tahun, sedang bekerja secara WFO/WFA/hybrid, dan berdomisili di Indonesia. Hasil analisis dengan bootstrap (N= 1000) menunjukkan bahwa pengaturan kerja fleksibel dapat memprediksi perilaku kerja inovatif secara positif dan signifikan (β= 0.23, p= 0.02). Pengaturan kerja fleksibel dapat menjelaskan 5.7% varians dari perilaku kerja inovatif. Hasil analisis juga menunjukkan perbedaan perilaku kerja inovatif antara karyawan Gen Z yang bekerja secara fleksibel (M= 38.58, SD= 7.84) dan karyawan Gen Z yang bekerja dari kantor (M= 33.85, SD= 9.60), signifikan secara statistik, t(215)= 3.88, p= 0.00. Penelitian ini menyarankan perusahaan untuk mulai menerapkan lebih banyak pengaturan kerja fleksibel agar karyawan merasa nyaman dan termotivasi untuk memberikan ide yang inovatif.

Gen Z employees are required to have innovative work behaviors. An organizational policy that could increase innovative work behavior and is in accordance with Gen Z characteristics is flexible work arrangements. In this study, researchers want to see the relationship between flexible work arrangements and innovative work behavior among Gen Z employees who work flexibly (WFA/hybrid). Researchers also want to see differences in innovative work behavior between Gen Z employees who work flexibly and those who work from an office. Participants are 217 people aged 18–28 years old, currently working on a WFO/WFA/hybrid basis, and domiciled in Indonesia. The bootstrap analysis (N= 1000) shows that flexible work arrangements can positively and significantly predict innovative work behavior (β= 0.23, p= 0.02). Flexible work arrangements can explain 5.7% of the variance in innovative work behaviors. The analysis also shows differences in innovative work behaviors between Gen Z employees who work flexibly (M = 38.58, SD = 7.84) and who work from offices (M= 33.85, SD= 9.60), statistically significant, >t(215)= 3.88, p= 0.00. This research suggests that companies start implementing more flexible working arrangements so that employees feel comfortable and motivated to come up with innovative ideas."
Depok: Fakultas Psikologi Universitas Indonesia, 2023
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UI - Skripsi Membership  Universitas Indonesia Library
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Adelia Yusnita
"Penelitian ini bertujuan untuk menguji pengaruh work-life balance terhadap employee engagement pada milenial PT XYZ melalui persepsi kepuasan kerja. Teknik penelitian yang digunakan adalah survey dan studi pustaka dari penelitian dengan topik sejenis yang telah dilakukan sebelumnya. Sampel yang digunakan dalam penelitian ini berjumlah 102 responden, dan diperoleh dengan menggunakan teknik purposive sampling. Berdasarkan hasil uji regresi yang telah dilakukan menunjukkan bahwa work-life balance berpengaruh signifikan terhadap kepuasan kerja, kepuasan kerja berpengaruh signifikan terhadap employee engagement, dan work-life balance berpengaruh signifikan terhadap employee engagement. Kemudian berdasarkan hasil analisis kausal step yang dilakukan, kepuasan kerja dapat dikatakan sebagai variabel mediasi dalam hubungan work-life balance dengan employee engagement yang bersifat parsial dan signifikan.

This study aims to examine the effect of work-life balance on employee engagement at PT XYZ millennials through perceptions of job satisfaction. The research technique used was survey and literature study of research with similar topics that had been done previously. The sample used in this study amounted to 102 respondents, and obtained using purposive sampling technique. Based on the results of regression tests that have been conducted, it shows that work-life balance has a significant effect on job satisfaction, job satisfaction has a significant effect on employee engagement, and work-life balance has a significant effect on employee engagement. Then based on the results of the causal step analysis carried out, job satisfaction can be said to be a mediating variable in the work-life balance relationship with employee engagement which is partial and significant.
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Depok: Fakultas Ilmu Administrasi Universitas Indonesia, 2019
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UI - Skripsi Membership  Universitas Indonesia Library
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