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"Pesatnya perkembangan Information Communication Technology (ICT) memudahkan akses informasi dan komunikasi masyarakat. Hal ini dimanfaatkan perusahaan dalam pelaksanaan Integrated Marketing Communication (IMC) untuk menempatkan keterjangkauan informasi bagi konsumen. Salah satu media yang digunakan dalam pemasaran yaitu mobile advertisement berbentuk banner. Dalam memasang iklan banner ini diperlukan strategi yang baik seperti membuat konten banner yang bersifat informatif , menghibur, agar menciptakan kesadaran merk dan niat beli bagi konsumen . Penelitian ini bertujuan untuk menganilisis pengaruh dimensi mobile banner advertisement terhadap advertising value dan menganalisis pengaruh advertising value terhadap brand awareness dan purchase intention. Metode penelitian ini ialah kuantitatif dengan penyebaran data dilakukan melalui penyebaran kuesioner kepada 156 responden yang merupakan pengguna laptop , smartphone, tablet yang memiliki pengalaman melihat mobile banner advertisement produk smartphone Samsung serta data dianalisa menggunakan Path Analysis-SPPS. Hasil penelitian ini yaitu dimensi mobile banner advertisement seperti credibility dan entertainment berpengaruh positif dan kuat terhadap advertising value, sedangkan informativeness, irritation, dan customization berpengaruh positif dan memiliki kekuatan yang sedang terhadap advertisement value. Di samping itu, advertising value berpengaruh positif dan kuat terhadap brand awareness dan purchase intention

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The rapid development of Information Communication Technology (ICT) facilitates access to information and public communication. This is used by companies in the implementation of Integrated Marketing Communication (IMC) to place information affordability for consumers. One of the media used in marketing is a mobile advertisement in the form of a banner. In placing this banner ad, a good strategy is needed such as creating banner content that is informative, entertaining, in order to create brand awareness and purchase intention for consumers. This study aims to analyze the effect of the dimensions of the mobile banner advertisement on advertising value and analyze the effect of advertising value on brand awareness and purchase intention. This research method is quantitative with the distribution of data by distributing questionnaires to 156 respondents who are laptop, smartphone, tablet users who have experience viewing mobile banner advertisements for Samsung smartphone products and the data is analyzed using Path Analysis-SPPS. The result of this research is that the dimensions of mobile banner advertisement such as credibility and entertainment have a positive and strong effect on advertising value, while informativeness, irritation, and customization have a positive and moderate effect on advertisement value. In addition , advertising value has an effect on brand awareness and purchase intention "

"Penelitian ini berfokus untuk mengamati pengaruh Interaksi Pengguna di Media Sosial terhadap Brand Awareness dan Purchase Intention pada Kasus Halaman Instagram Starbucks Indonesia dan Kopi Kenangan. Hasil penelitian ini menunjukkan bahwa untuk kedua merek, annoyance pada brand page berpengaruh negatif signifikan terhadap brand page commitment dan brand awareness, sedangkan annoyance pada brand awareness tidak berpengaruh terhadap word of mouth. Hasil penelitian ini juga menunjukkan bahwa untuk Starbucks, gangguan dengan brand awareness berpengaruh positif signifikan terhadap purchase Intention, sedangkan untuk Kopi Kenangan gangguan dengan brand awareness tidak berpengaruh terhadap Purchase Intention. Selain itu, hasil penelitian ini menunjukkan bahwa untuk kedua merek, brand page commitment berpengaruh positif signifikan terhadap brand awareness, word of mouth, sedangkan brand page commitment tidak berpengaruh terhadap purchase Intention untuk kedua merek. Hasil penelitian ini juga menunjukkan bahwa untuk kedua merek, brand awareness berpengaruh positif signifikan terhadap word of mouth dan purchase Intention. Terakhir, hasil penelitian menunjukkan bahwa untuk kedua merek, word of mouth berpengaruh positif signifikan terhadap purchase Intention.

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This research focuses on observing the impact of User Interaction in Social Media on Brand Awareness and Purchase Intention for the Case of Starbucks Indonesia and Kopi Kenangan’s Instagram page. The result of this research shows that for borth brands, annoyance with the content of a brand page has a significant negative effect on brand page commitment and brand awareness, while annoyance with the content of a brand page has no effect on word of mouth. The result of this research also shows that for Starbucks, annoyance with the content of a brand page has a significant positive effect on purchase intention, while for Kopi Kenangan annoyance with the content of a brand page has no effect on purchase intention. In addition, the result of this research shows that for both brands, brand page commitment has a significant positive effect on brand awareness, word of mouth, while brand page commitment has no effect on purchase intention for both brands. The result of this research also shows that for both brands, brand awareness has a significant positive effect on word of mouth and purchase intention. Lastly, the result of this research shows that for both brands, word of mouth has a significant positive effect on purchase intention."

"Peningkatan pengunaan media sosial untuk beriklan memunculkan pertanyaan aspek iklan apa saja yang penting dimiliki pada sebuah iklan sehingga dapat menarik perhatian konsumen. Tujuan dari penelitian ini adalah untuk mengetahui aspek dari paparan iklan pada media sosial yang sedang marak digunakan di Indonesia, Instagram, terhadap sikap perilaku dari konsumen terhadap iklan, merek, dan niat pembelian. Penelitian ini dilakukan secara kuantitatif dengan menggunakan survey yang disebarkan pada responden sampel dengan kuisioner yang dikelola sendiri. Data diolah menggunakan structural equation modelling SEM dengan LISREL 8.70. Penelitian ini dilakukan di Indonesia dan berfokus pada pengguna Instagram serta kampanye iklan media sosial yang beredar di Indonesia. Meskipun terdapat limitasi, penelitian ini dapat membantu pemasar untuk meningkatkan efektivitas iklan untuk mendapatkan ROI yang ingin dicapai dengan iklan yang memiliki daya tarik emosional, kreativitas, informasi, dan aspek hiburan sehingga dapat meningkatkan sikap positif konsumen terhadap iklan, merek, dan niat pembelian.

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The continuous growth of social media usage for advertising has sparked questions about important aspects of advertisement which could attract the customers. The purpose of this paper is to understand which aspects of the advertising exposure in the widely use social media in Indonesia, Instagram, towards the behavioral attitudes of customers toward the advertising, brand, and purchase intention.

Quantitative research was conducted by a survey among a sample respondents via self administered structured questionnaires. Data was analyzed using Structural Equation Modelling SEM using LISREL 8.70.

This study was only conducted in Indonesia which focus on Instagram user and the advertising campaign runs in Indonesia. Despite this limitation, the findings on this study enable marketers to enhance the effectiveness of their advertising campaign to reach the targeted ROI by an advertising that has emotional appealss, creativity, information, entertainment aspects to increase customer positive attitude toward the advertising, attitude toward the brand and purchase intention."

"Penelitian ini bertujuan untuk mengetahui pengaruh dari fitur Social Media Advertising (Interactivity, Perceived Relevance, Informativeness, dan Entertainment) terhadap Brand Engagement dalam konteks industri brand coffee-to-go lokal Indonesia. Sampel yang digunakan dalam penelitian ini adalah responden pria dan wanita berusia 17-41 tahun yang berdomisili di Indonesia, mengikuti akun media sosial Instagram dari salah satu brand coffee-to-go lokal Indonesia, serta mengetahui dan pernah membeli produk coffee-to-go dalam waktu 3 bulan terakhir. Terdapat 233 responden yang berhasil dikumpulkan dalam penelitian dengan menggunakan online survey. Data yang dikumpulkan dianalisis dengan metode Partial Least Square - Structural Equation Modeling (SEM) dan menggunakan software SmartPLS. Hasil dari penelitian menunjukkan bahwa keempat fitur Social Media Advertising yang diteliti memiliki pengaruh secara signifikan terhadap Brand Engagement. Dimana Interactivity, Perceived Relevance, Informativeness, dan Entertainment secara signifikan mempengaruhi Brand Engagement, dengan pengaruh paling besar dari variabel Interactivity. Hasil penelitian juga menunjukkan bahwa Brand Engagement berpengaruh secara positif terhadap Purchase Intention, serta Brand Engagement terbukti secara signifikan memediasi hubungan antara keempat fitur Social Media Advertising (Interactivity, Perceived Relevance, Informativeness, dan Entertainment) dengan Purchase Intention pada industri coffee-to-go lokal Indonesia.

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This research is aimed to determine the impact of Social Media Advertising (Interactivity, Perceived Relevance, Informativeness, and Entertainment) on Brand Engagement in the local coffee-to-go industry in Indonesia. The sample used in this research is female and men between 17-41 years old domiciled in Indonesia, following one of the Instagram accounts of local coffee-to-go brands in Indonesia, and have known and purchased coffee-to-go products within the last 3 months. There are 233 respondents who have been obtained through online survey in this research. The data that has been gained is then analyzed using Partial Least Square - Structural Equation Modeling (SEM) method and using SmartPLS software. The results of this research shows that all of the four social media advertising features analyzed significantly affect brand engagement. Whereas Interactivity, Perceived Relevance, Informativeness, and Entertainment significantly affects Brand Engagement, with the highest effect from Interactivity variable. Furthermore, the results of this research shows that Brand Engagement positively affects Purchase Intention, and Brand Engagement, proven to significantly mediate the relationship between those four Social Media Advertising features (Interactivity, Perceived Relevance, Informativeness, and Entertainment) and Purchase Intention in the local coffee-to-go industry in Indonesia."

"Menurut penelitian yang dilakukan oleh We Are Social bersama dengan HootSuite, YouTube adalah platform media sosial yang paling aktif digunakan oleh masyarakat Indonesia. Selain menjadi media untuk mempublikasikan hasil karya, YouTube juga dapat digunakan sebagai media dalam melakukan pemasaran berbagai macam produk. Orang yang melakukan pemasaran pada media digital seperti YouTube umumnya disebut influencer. Penelitian ini melihat peran perceived trust dalam memediasi pengaruh model social media influencer value (SMIV) yang terdapat pada influencer marketing terhadap sebuah produk, yang dalam konteks penelitan ini dikategorikan sebagai high involvement product. Pengaruh antara model SMIV yang terdiri dari advertising value dan source credibility terhadap brand awareness dan purchase intention dengan perceived trust sebagai variabel mediasi juga akan dibahas pada penelitian ini. Metode penelitian yang dilakukan adalah penelitian kuantitatif dengan melakukan proses survei dan data yang didapat akan dianalisis dengan metode Structural Equation Model (SEM).

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According to a research conducted by We Are Social and HootSuite, YouTube is recently the most active social media platform used by Indonesian people. Apart from being a medium for publishing contents, YouTube can also be used as a medium in marketing for various kinds of products. People who do marketing on digital media usually called as an influencer. This research looks at the mediating role of perceived trust on mediating the impact of social media influencer value (SMIV) model in influencer marketing towards a product, which in the context of this research is categorized as high involvement product. The impact of the SMIV model which consists of advertising value and source credibility to brand awareness and intention to purchase, with perceived trust as a mediator will also be discussed in this research. The method used in this research is quantitative research by conducting survey process and the data obtained will be analyzed with Structural Equation Model (SEM) method."

"Tujuan dari penelitian ini adalah untuk mengetahui pengaruh dari iklan tradisional dan komunikasi di media sosial (firm created & user generated content) terhadap consumer based brand equity; functional brand image, hedonic brand image, dan brand awareness. Penelitian ini juga menguji pengaruh dari functional brand image, hedonic brand image dan brand awareness terhadap purchase intention melalui brand attitude.Objek dari penelitian ini adalah tiga top brand di industri kosmetik FMCG di Indonesia yaitu Maybelline, Revlon, dan Wardah. 204 sampel di ambil untuk penelitian ini, sampel penelitian adalah wanita dengan usia diatas 18 tahun keatas, pernah melihat merek kosmetik di media sosial dan media tradisional, dan pernah membeli produk kosmetik dalam kurun waktu satu tahun terakhir.Temuan dalam penelitian ini menunjukkan bahwa firm created social media communication berpengaruh secara signifikan terhadap brand awareness, functional brand image dan hedonic brand image, sementara itu user generated social media communication hanya berpengaruh secara signifikan terhadap functional brand image dan hedonic brand image. Temuan penelitian ini juga menunjukkan bahwa media traditional tidak berpengaruh terhadap consumer based brand equity. Data dari penelitian ini di analisa mengunakan Structural Equation Modelling dengan menggunakan program Lisrel.

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The purpose of this study is to examine the impacts of traditional advertising and social media communication (firm created & user generated content) on consumer based brand equity; functional brand image, hedonic brand image and brand awareness. Moreover, this study also examines the effect of functional brand image, hedonic brand image, brand awareness to purchase intention mediated by brand attitude.

The research object are the top three players in FMCG cosmetics industry in Indonesia which are Maybelline, Revlon, or Wardah. 204 samples are taken for this research, the sample are women aged 18 years old and above that have seen the brand on social media and traditional media and have purchased cosmetics product within one-year period.

The finding from this research shows that firm created social media has significant influence brand awareness, functional brand image, and hedonic brand image, while user generated social media communication only significantly influence functional brand image and hedonic brand image. Furthermore, it is also found that traditional advertising does not have significant influence on consumer based brand equity. This research is used Structural Equation Modelling (SEM) operated by Lisrel program."

"ABSTRACTPersaingan yang ketat pada pasar fast food di Indonesia, membuat perusahaan terus berusaha untuk mempertahankan brand yang dimiliki pada pikiran konsumen. Di era globalisasi ini, perusahaan dapat menggunakan Web 2.0 tools untuk dapat berinteraksi secara langsung dengan konsumen agar brand daapat selalu berada dalam pikiran mereka, salah satunya dengan menggunakan Facebook fanpage. Penelitian ini bertujuan untuk menganalisis pengaruh user interaction pada social media terhadap brand awareness dan repurchase intention konsumen. Sampel pada penelitian ini adalah anggota Facebook fanpage McDonald rsquo;s. Data diolah dengan menggunakan metode Structural Equation Modelling. Hasil penelitian menunjukkan bahwa annoyance pada konten di Facebook fanpage berpengaruh negatif secara signifikan terhadap brand awareness dan aktivitas positive word of mouth namun tidak berpengaruh negatif secara signifikan terhadap brand page commitment dan repurchase intention konsumen. Hasil penelitian ini juga menunjukkan bahwa brand page commitment berpengaruh positif secara signifikan terhadap brand awareness, aktivitas positive word of mouth, dan repurchase intention konsumen. Selain itu hasil penelitian ini juga menunjukkan bahwa brand awareness berpengaruh positif secara signifikan terhadap aktivitas positive word of mouth dan repurchase intention konsumen. Hasil penelitian juga menunjukkan bahwa aktivitas positive word of mouth tidak berpengaruh positif secara signifikan terhadap repurchase intention konsumen.

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ABSTRACTTight competition in the fast food market in Indonesia, making the company continues to strive to maintain the brand awareness in the minds of consumers. In this globalization era, companies can be use Web 2.0 tools to be able to interact directly with consumers so the brands can always be in their minds, one of them by using Facebook fanpage This study aims to analyze the effect of user interaction on social media toward brand awareness and consumers repurchase intention. Data for this research were collected from member of McDonald rsquo s Facebook fanpage. They were then analyzed using Structural Equation Modelling method. The result of this research show that annoyance of content on Facebook fanpage have significant negative effect on brand awareness and positive word of mouth activities but does not have significantly negative effect on brand page commitment and consumers repurchase intention. The results if this research also shows that brand page commitment have significant positive effect on brand awareness, positive word of mouth activities, and consumers repurchase intention. In addition, the result of this research also shows that brand awareness has significant positive effect on positive word of mouth activity and consumers repurchase intention. The result also showed that positive word of mouth activities has not significant positive effect on consumers repurchase intention. "

"Penelitian ini membahas pengaruh dari Social Media Marketing Activities oleh suatu merek fesyen muslim (Duha Muslimwear) terhadap Attitude towards the Brand, Brand Experiences, dan Purchase Intention pada konsumen muslim. Peneliti melakukan pengambilan sampel data menggunakan self-administered questionnaire dan mendapatkan 504 responden. Ditemukan bahwa Social Media Marketing Activities oleh merek fesyen muslim mempunyai pengaruh positif terhadap sikap konsumen terhadap merek dan Brand Experience. Brand Experience juga mampu mempengaruhi Attitude towards the Brand. Sementara itu, Purchase Intention dipengaruhi positif oleh Attitude towards the Brand. Attitude towards the Brand mempunyai peran sebagai mediasi penuh terhadap pengaruh Social Media Marketing Activities dan Brand Experience terhadap Purchase Intention. Penelitian ini juga menemukan bahwa pengaruh Social Media Marketing Activities terhadap Brand Experiences lebih kuat pada grup umur muda dibandingkan dengan grup umur yang lebih tua. Pengaruh Social Media Marketing Activities terhadap Brand Experiences juga dapat menguat dengan adanya Customer Engagement dan Religiosity. Penelitian ini juga menemukan bahwa Religiositas tidak menguatkan pengaruh Social Media Marketing Activities terhadap attitude seseorang terhadap merek dan purchase intention secara signifikan. Hasil penelitian ini dapat digunakan sebagai referensi pelaku industri fesyen muslim atau modest fashion untuk memaksimalkan pengaruh pemasaran media sosial serta keefektifan pesannya.

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This study discusses the influence of Social Media Marketing Activities by a Muslim fashion brand (Duha Muslimwear) on Attitude towards the Brand, Brand Experiences, and Purchase Intentions of Muslim consumers. Researcher took data samples using self-administered questionnaire and got 504 respondents. This study found that Social Media Marketing Activities positively influence consumer’s Attitudes towards the Brand and Brand Experience. Brand Experience also positively influence Attitude towards the Brand. Meanwhile, Attitude towards the Brand positively influence Purchase Intention. Attitude towards the Brand has a full mediation role on the influence of Social Media Marketing Activities and Brand Experience on Purchase Intention. This study also found that the influence of Social Media Marketing Activities on Brand Experiences was stronger in the younger age group than in the older age group. The influence of Social Media Marketing Activities on Brand Experiences can be strengthened by Customer Engagement and Religiosity. This study also found that religiosity did not significantly strengthen the influence of Social Media Marketing Activities on Attitude towards the Brand and Purchase Intention. The results of this study can be used as reference for Muslim fashion industry doers to maximize the influence of social media marketing and the effectiveness of the message."

"This paper focuses on Garuda Indonesia, in broadening its business position to be a leading airline representing Indonesia's culture and tourism industry during a pandemic, which led Garuda to maintain its brand relevancy by developing a campaign called “BecauseYouMatter” by collaborating with local influencers. Past research shows trust is the key to maintaining relationships with consumers during a crisis. This research paper aims to see the impact of influencer marketing in Garuda Indonesia’s Travel Campaign in maintaining brand relevance, building consumer relationships, and gaining back trust during the COVID-19 pandemic. The data are collected through observing and analyzing content from the influencers who are conducting the campaign, as well as media outlets related to the campaign. The main findings centered on the diversity of influencers who were used to assess a more widespread engagement throughout the campaign through the use of varied social media platforms to connect users. The internal effort from Garuda Indonesia in creating a mini live talk-show program, hosted by Garuda Indonesia’s CEO, along with local influencers to share their experiences flying with Garuda Indonesia. Therefore, these efforts have shown how Garuda Indonesia came forth as a leader in broadening its relevance through the use of influencer relationships with its key audiences.

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Karya tulis ini berfokus pada Garuda Indonesia dalam memperluas bisnisnya untuk menjadi maskapai terkemuka yang mewakili industri budaya dan pariwisata Indonesia selama pandemi. Untuk mempertahankan relevansi bisnisnya terhadap publik, Garuda Indonesia mengembangkan kampanye yang disebut “BecauseYouMatter” yang berkolaborasi dengan beberapa influencer lokal Indonesia. Karya tulis ini bertujuan untuk melihat dampak influencer marketing dalam mempromosikan kampanye Garuda Indonesia dalam menjaga relevansi brand, membangun hubungan dan meningkatkan kepercayaan konsumen selama pandemi COVID-19. Data dikumpulkan melalui observasi dan analisis konten dari influencer yang melakukan kampanye, serta outlet media yang terkait dengan kampanye. Temuan utama berpusat pada beragam influencer yang digunakan untuk memperluas dan menghubungkan informasi kampanye kepada publk, dan upaya internal Garuda Indoensia dalam membuat program mini live talkshow yang dibawakan oleh CEO dari Garuda Indonesia, mengundang influencer lokal untuk berbagi pengalaman terbang bersama Garuda Indonesia. Dengan itu, upaya ini menunjukan bagaimana Garuda Indonesia tampil sebagai pemimpin dalam memperluas relevansinya melalui penggunaan hubungan influencer dengan publik."

"Purchase Intention atau niatan pembelian merupakan salah satu tahapan dalam rangkaian teori purchase decision atau keputusan pembelian yang memiliki signifikansi penting baik bagi konsumen maupun manajemen brand. Salah satu cara yang dapat dilakukan oleh manajemen dalam mendorong terjadinya purchase intention adalah melalui periklanan. Periklanan sebagai bagian dari bidang pemasaran, saat ini sedang berkembang pesat pada platform media sosial. Hal ini mendorong perlunya dilakukan penelitian guna mengidentifikasi faktor-faktor yang penting bagi keberhasilan upaya pemasaran, khususnya pada bidang periklanan. Penelitian ini bertujuan untuk meneliti bagaimana social media advertising atau periklanan media sosial mampu mempengaruhi purchase intention atau niatan pembelian dengan studi kasus konsumen Janji Jiwa pengguna Instagram yang berdomisili di daerah Jabodetabek. Penelitian ini menggunakan metode penelitian kuantitatif melalui penyebaran kuesioner secara online terhadap 150 responden konsumen Janji Jiwa pengguna Instagram di Jabodetabek. Hasil penelitian menunjukkan bahwa social media advertising terbukti berpengaruh positif dan signifikan terhadap purchase intention. Namun terkait faktor-faktor yang diwakili oleh dimensi-dimensi penelitian yang berpengaruh signifikan terhadap purchase intention konsumen Janji Jiwa, terbukti hanya ada dua dimensi yaitu perceived relevance dan habit. Adapun dimensi performance expectancy, hedonic motivation, interactivity, dan informativeness tidak dianggap signifikan karena terdapat perbedaan antara harapan konsumen dengan kenyataan di lapangan pada konteks Janji Jiwa. Penelitian ini diharapkan dapat memperkaya penelitian di masa depan terutama pada topik terkait. Implikasi manajerial dari penelitian ini ditujukan untuk manajemen Janji Jiwa guna menjadi saran dalam melalukan upaya periklanan media sosial di masa yang akan datang.

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Purchase intention is one of the stages in purchase decision theories, which holds significant importance for both consumers and brand management. One way that management can encourage purchase intention is through advertising. Advertising, as part of the marketing field, is currently rapidly developing on social media platforms. This emphasize the need for research to identify factors that are important for the success of marketing efforts, particularly in the field of advertising. This study aims to examine how social media advertising can influence purchase intention, with a case study of Janji Jiwa consumers who use Instagram and reside in the Jabodetabek area. This research utilizes a quantitative research method by distributing online questionnaires to 150 Janji Jiwa consumers who use Instagram in Jabodetabek. The research results indicate that social media advertising has a positive and significant impact on purchase intention. However, regarding the factors representing social media advertising that significantly affect the purchase intention of Janji Jiwa consumers, only two dimensions are proven to be significant: perceived relevance and habit. On the other hand, dimensions such as performance expectancy, hedonic motivation, interactivity, and informativeness are not considered significant due to the discrepancy between consumer expectations and the reality in the field, specifically in the context of Janji Jiwa. This research is expected to contribute to future research, especially in related topics. The managerial implications of this research are intended for Janji Jiwa management as recommendations for future social media advertising efforts."