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""Records and Information Management was the first book to provide a lifecycle view of records management that includes both paper and electronic records and information and addresses the impact of Web 2.0 and records management technologies. The increasingly complex regulatory and legal environment, along with the growing volume and changing nature of records and information created through emerging technologies, continues to bring RIM to the attention of executives who are ultimately responsible the success or failure of their organizations. The positive reaction by academics and practitioners to the first edition, the continued interest in records and information management (RIM), and the reliance in the field upon emerging technologies supports the need for a second edition. Proposed revisions will bring readers up-to-date on advances in technology, most notably cloud storage, and evolving standards and practices"--"

"Records Managers have tended to find themselves given the responsibility for managing requests under the Freedom of Information (FOI) and Data Protection Acts (DPA), without necessarily having training and/or an academic background in legal studies. This book aims to fill this knowledge gap"

"Many organizations do not yet have a formal programme of records management, but increasingly they are recognizing the benefits of well managed records and the serious consequences of inadequate records systems. Establishing records management and maintaining an effective programme requires specialist expertise. This essential manual of practice provides a detailed guide to the concepts, skills and techniques of records management for organizational staff who have a responsibility for setting up, maintaining or restructuring a records management programme. It offers invaluable advice on the management of records in both electronic and traditional paper media, and focuses on the following areas: understanding records management; analysing the context for records management; classifying records and documenting their context; creating and capturing records; managing appraisal, retention and disposition; maintaining records and assuring their integrity; providing access; implementing records management. The appendices provide a wealth of additional information including a list of standards for records management, an annotated bibliography and sources of further information, and details of professional and advisory bodies. This much needed manual is an indispensable purchase for organizations wishing to introduce better practices for managing their records. The book is intended to be of value to experienced records managers as well as LIS practitioners and newcomers to the field. It should be on the desk of every manager and every information professional with responsibility for records management."

"ABSTRAKThis article reviews the forces leading to the current emphases on managed mental health systems. Rapidly escalating costs, especially for inpatient care, and associated concerns for quality and patient outcomes, have led third-party payers and employers to demand more effective cost and quality controls. The article describes and illustrates methodologies for managing mental health costs, and reviews issues related to evaluating the impact of managed care on costs and quality of patient care."