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"Perusahaan telekomunikasi tergolong perusahaan teknologi komunikasi informasi (TIK) yang memiliki tipikal biaya tinggi, untuk penyediaan dan pemeliharaan infrastruktur. Munculnya over the top (OTT) tanpa investasi infrastruktur yang mahal, kini marak digunakan, mengakibatkan banyak layanan telekomunikasi menjadi usang. Itu terjadi karena OTT secara pragmatis mampu menggantikan layanan telekomunikasi. Berkaca pada kemampuan konektivitas dan jangkauan, telekomunikasi perlu menciptakan pasar baru dengan memberikan perhatian khusus pada kota pintar yang dibangun dari koneksi internet yang masif. Model bisnis operasional telekomunikasi saat ini berbasis pelanggan manusia, sedangkan kota pintar merupakan multi service digital (non human), sehingga diperlukan proses bisnis baru untuk mengelola pelanggan kota pintar (non human). Penelitian ini menyajikan transformasi proses bisnis dalam domain pelanggan dalam operasi sistem yang kompleks dari sebuah perusahaan telekomunikasi. Kebaruan penelitian adalah metode business process reengineering (BPR) yang dikombinasikan dengan soft systems methodology (SSM) dan enterprise knowledge development (EKD) untuk mendefinisikan, memetakan, memodelkan, dan memproyeksikan proses bisnis baru. Hasilnya adalah tujuh model enterprise architecture (EA) untuk mengelola pelanggan baru kota pintar. Pada akhirnya diharapkan dapat meningkatkan daya saing telekomunikasi. Studi ini menghasilkan terobosan model strategi bagi transformasi proses bisnis telekomunikasi dalam domain yang berpusat pada pelanggan (customer-centric) antara lain (1) Request to answer, (2) Order to payment, (3) Usage to payment, (4) Request to change, (5) Termination to confirm, (6) Problem to solution, dan (7) Complaint to solution.

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The telco is an information communications technology (ICT) company that has a typical high cost, for the provision and maintenance of the infrastructure. The emergence of over the top (OTT) without expensive infrastructure investments is now being massively used, which has resulted in many telco services becoming obsolete. It occurs because OTT is pragmatically able to substitute similar services. Reflecting on the capabilities of connectivity and coverage, telco needs to create a new market by paying special attention to smart cities that are constructed from massive internet connections. The current telco operational business model is based on human customers, whereas smart cities are a multi-service digital (non-human), so a new business process is required to manage smart city (non-human) customers. This research presents the transformation of business processes in the customer domain in the complex systems operations of a telco company. The research novelty is the business process reengineering (BPR) method combined with soft systems methodology (SSM) and enterprise knowledge development (EKD) to define, map, model, and project a new business process. The result is seven models of enterprise architecture (EA) for managing new smart city customers. In the end, it is expected to increase telco competitiveness. This study produces a breakthrough strategic model for the transformation of telecommunication business processes in a customer-centric domain: (1) request to answer, (2) order to payment, (3) usage to payment, (4) request to change, (5) termination to confirm, (6) problem to solution, dan (7) complaint to solution."

"The Future Internet Assembly (FIA) is a successful and unique bi-annual conference that brings together participants of over 150 projects from several distinct but interrelated areas in the EU Framework Programme 7. The 20 full papers included in this volume were selected from 40 submissions, and are preceded by a vision paper describing the FIA Roadmap. The papers have been organized into topical sections on the foundations of future internet, the applications of future internet, smart cities, and future Internet infrastructures."

"The joint symposium of ICA commissions is always one of the most important event for cartographers. This joint seminar in Orleans was connected to 25th International Cartographic Conference, Paris. Works were presented by members of the commissions on, cartography and children, cartographic education and training, maps and the internet, planetary cartography, early warning and disaster management."

"BIS workshops give researchers the opportunity to share their preliminary ideas and first experimental results, and discuss research hypotheses with a highly focused audience. The 24 papers were carefully reviewed and selected from 63 submissions and were revised and extended after the event. The workshop topics covered applications and economics of knowledge-based technologies (AKTB), business and IT alignment (BITA), enterprise systems for higher education (ESHE), and formal semantics for future enterprises (FSFE). In addition, one invited paper from BITA is also included in this volume."

"Dalam makalah perencanaan bisnis ini akan dijelaskan sebuah produk digital yang bernama "Jigsaw". Dengan slogan "Every piece of life", Jigsaw akan menawarkan system terintegrasi dari berbagi material digital yang didasarkan pada sistem cloud. Jigsaw akan berfungsi sebagai jurnal online sehingga pengguna bisa melihat aktivitas mereka di dunia online dan offline. Jigsaw dilihat mampu untuk menciptakan posisi yang unik di market, dimana produk ini menawarkan pengguna nya untuk melihat kembali semua kegiatan masa lalu mereka di berbagai social media. Jigsaw menargetkan Generasi Y yang tinggal di benua Australia sebagai penggunanya. Kompetitor yang nantinya akan dihadapi adalah Blogger.com, Wordpress.com, Blog.com, Tumblr, dan Timehop. Dengan menggunakan beberapa teori marketing (seperti Product Life Cycle, Porter’s Five Forces Model, dan SWOT Analysis), pasar dilihat cukup attraktif dan menarik untuk dimasuki. Sumber pendapatan utama akan didapat melalui subscription. Sumber pendapatan lainnya akan didapatkan melalui branding, promosi, distribusi, dan dalam bentuk kerjasama.

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This business plan will explore the development of a new product branded as "Jigsaw", to be sold over the internet. With the tagline of "Every piece of life", Jigsaw will offer the integration of various digital materials through a cloud-based system. Jigsaw will serve as an online journal service, subsequently letting users to track their daily online and offline activities. With core and augmented value offerings, Jigsaw will establish a unique selling proposition in the market, allowing users to revisit memories from the past in a simple way.Jigsaw has strategically segmented Gen Y and the Australia geographic region as its target market. Through the competitive analysis, it is discovered that there are a few major competitors such as Blogger.com, Wordpress.com, Blog.com, Tumblr, and Timehop. By using appropriate measures; PLC, Porter’s 5 Forces Model, and SWOT Analysis, the market attractiveness is found to be moderate. Jigsaw's revenue model proposes several ways to generate revenue. The primary revenue stream will be via a subscription for service. Secondary methods of generating revenue will be included in branding, promotion, distribution and partnerships."

"The new edition of Advanced Wireless Communications: 4G Cognitive and Cooperative Broadband Technology, 2nd Edition, including the latest developments In the evolution of wireless communications, the dominant challenges are in the areas of networking and their integration with the Future Internet."