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"Seorang apoteker harus memiliki fondasi dasar dalam profesinya, 2 diantaranya yaitu manajemen logistik obat dan pengendalian kualitas obat. Manajemen logistik yang efektif dan efisien diperlukan agar tidak terjadi masalah adanya stok obat kadaluwarsa (expired date). Kualitas obat salah satunya ditentukan oleh kelancaran proses produksi suatu obat.Berdasarkan hasil observasi yang dilakukan peneliti, ditemukan bahwa manajemen logistic obat di apotek belum maksimal. Ditemukan 105 jenis barang passive dan ED, dengan total perkiraan kerugian Rp 37,5 juta. Penulis memberikan solusi alternatif untuk penanganannya seperti label “USE FIRST”, training management, penataan ulang rak obat.Pada faktor kualitas obat, ditemukan satu masalah khusus yang sering terjadi di pabrik, yaitu tablet molting dan melting. Investigasi menunjukkan bahwa ada masalah pada mesin Fluid Bed Dryer (FBD), sehingga dilakukan Performance Qualification (PQ) terhadap mesin. Hasil PQ dicantumkan dalam data dari pengujian Loss of Drying (LOD), Flowability, dan Particle Size Distribution (PSD).

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A pharmacist must have a basic foundation, 2 of which are drug logistics management and drug quality control. Effective and efficient logistics management is needed to avoid problems with expired drug stocks. The quality of a drug is determined by the smooth production process of a drug.

Based on the results of observations made by researchers, it was found that the logistics management of drugs in pharmacies was not maximized. We found 105 types of passive and ED items, with a total estimated loss of IDR 37.5 million. The author provides alternative solutions for handling such as “USE FIRST” label, training management, rearranging medicine shelves.

In the drug quality factor, one particular problem was found that often occurs in factories, namely molting and melting tablets. The investigation showed that there was a problem with the Fluid Bed Dryer (FBD) machine, so a Performance Qualification (PQ) was carried out on the machine. PQ result are included in data from Loss of Drying (LOD), Flowability, and Particle Size Distribution tests."

"Seorang apoteker harus memiliki fondasi dasar dalam profesinya, 2 diantaranya yaitu manajemen logistik obat dan pengendalian kualitas obat. Manajemen logistik yang efektif dan efisien diperlukan agar tidak terjadi masalah adanya stok obat kadaluwarsa (expired date). Kualitas obat salah satunya ditentukan oleh kelancaran proses produksi suatu obat. Berdasarkan hasil observasi yang dilakukan peneliti, ditemukan bahwa manajemen logistic obat di apotek belum maksimal. Ditemukan 105 jenis barang passive dan ED, dengan total perkiraan kerugian Rp 37,5 juta. Penulis memberikan solusi alternatif untuk penanganannya seperti label ?USE FIRST?, training management, penataan ulang rak obat. Pada faktor kualitas obat, ditemukan satu masalah khusus yang sering terjadi di pabrik, yaitu tablet molting dan melting. Investigasi menunjukkan bahwa ada masalah pada mesin Fluid Bed Dryer (FBD), sehingga dilakukan Performance Qualification (PQ) terhadap mesin. Hasil PQ dicantumkan dalam data dari pengujian Loss of Drying (LOD), Flowability, dan Particle Size Distribution (PSD).

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A pharmacist must have a basic foundation, 2 of which are drug logistics management and drug quality control. Effective and efficient logistics management is needed to avoid problems with expired drug stocks. The quality of a drug is determined by the smooth production process of a drug. Based on the results of observations made by researchers, it was found that the logistics management of drugs in pharmacies was not maximized. We found 105 types of passive and ED items, with a total estimated loss of IDR 37.5 million. The author provides alternative solutions for handling such as ?USE FIRST? label, training management, rearranging medicine shelves. In the drug quality factor, one particular problem was found that often occurs in factories, namely molting and melting tablets. The investigation showed that there was a problem with the Fluid Bed Dryer (FBD) machine, so a Performance Qualification (PQ) was carried out on the machine. PQ result are included in data from Loss of Drying (LOD), Flowability, and Particle Size Distribution tests."

"Apoteker merupakan salah satu profesi dibidang kesehatan yang dibutuhkan oleh masyarakat. Untuk menjadi seorang Apoteker tentu harus terlebih dahulu lulus dari Pendidikan Profesi Apoteker dan mengucap Sumpah Apoteker sesuai dengan peraturan dan perundangan yang berlaku dan selanjutnya berhak untuk melakukan pelayanan kefarmasian sebagai seorang Apoteker. Selama menempuh pendidikan Profesi, mahasiswa wajib untuk mengikuti Praktik Kerja Profesi Apoteker (PKPA). Kegiatan PKPA ini menjadi salah satu sarana bagi mahasiswa untuk mendapatkan pengalaman praktik dan pemahaman lebih dalam tentang tugas dan fungsi seorang Apoteker. Kegiatan PKPA dapat di laksanakan di berbagai sarana kefarmasian seperti di Industri dan Apotek. Kegiatan PKPA di Industri farmasi di laksanakan di PT Takeda Indonesia periode bulan September – Oktober 2021. Kegiatan ini bertujuan agar mahasiswa dapat meningkatkan pengetahuan dan wawasan tentang segala aspek di Industri Farmasi termasuk mengetahui penerapan CPOB di PT Takeda Indonesia. Kegiatan PKPA di Apotek di laksanakan di Apotek Roxy Jatibaru periode Desember 2021. Mahasiswa dapat memahami dan mempelajari secara langsung tugas dan peran Apoteker di Apotek dalam melakukan pelayanan kefarmasian kepada pasien. Pada setiap lokasi PKPA mahasiswa akan memperoleh tugas khusus terkait dengan permasalahan yang ada di masing-masing lokasi praktik dan hasilnya dapat di tuangkan dalam bentuk Laporan Praktek Kerja Profesi Apoteker.

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Pharmacists are one of the professions in the health sector that are needed by the community. To become a pharmacist, of course, you must first graduate from the Pharmacist Professional Education and take the Pharmacist Oath in accordance with applicable laws and regulations and then have the right to perform pharmaceutical services as a pharmacist. During professional education, students are required to follow the Pharmacist Professional Internship (PKPA). This PKPA activity is a means for students to gain practical experience and a deeper understanding of the duties and functions of a pharmacist. PKPA activities can be carried out in various pharmaceutical facilities such as in industry and pharmacies. PKPA activities in the pharmaceutical industry are carried out at PT Takeda Indonesia for the period September – October 2021. This activity aims so that students can increase their knowledge and insight about all aspects of the Pharmaceutical Industry, including knowing the implementation of GMP at PT Takeda Indonesia. PKPA activities at the Pharmacy are carried out at the Roxy Jatibaru Pharmacy for the period of December 2021. Students can understand and learn firsthand the duties and roles of Pharmacists at the Pharmacy in providing pharmaceutical services to patients. At each PKPA location, students will receive special assignments related to the problems that exist in each practice location and the results can be written in the form of a Pharmacist Professional Practice Report."

"Praktik Kerja Profesi Apoteker dilaksanakan di PT Takeda Indonesia, PT Anugerah Pharmindo Lestari, Apotek Kimia Farma 352 Margonda. Tujuan dari pelaksanaan PKPA adalah untuk mengetahui dan memahami peran dan tanggung jawab seorang apoteker dan memahami serta melaksanakan kegiatan dalam berbagai bidang, baik industri, distributor maupun apotek secara teknis kefarmasian maupun non teknis kefarmasian. Pada pelaksanaan PKPA juga dilakukan penyusunan tugas khusus yang berjudul “Pembuatan Standar Operating Procedure Penggunaan Alat Uji Ketebalan Bahan Pengemas PT Takeda Indonesia”, “Implementasi Alur dan Proses Kualifikasi Pelanggan Pada Rancangan Aplikasi APL Innovation Management System (IMS) di PT Anugerah Pharmindo Lestari”, dan “Pelaksanaan Home Pharmacy Cara pada Pasien Program Rujuk Balik (PRB) dengan Hipertensi di Apotek Kimia Farma 352 Margonda”. Penyusunan tugas khusus ini bertujuan untuk mengetahui, mengamati dan menganalisis implementasi tugas apoteker di bidang terkait.

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Pharmacist Professional Work Practices are held at PT Takeda Indonesia, PT Anugerah Pharmindo Lestari, Apotek Kimia Farma 352 Margonda. The purpose of PKPA is to know and understand the roles and responsibilities of a pharmacist and understand and carry out activities in various fields, both industry, distributors and pharmacies, technically pharmaceutical and non-technical pharmacy. During the implementation of the PKPA, a special task was also carried out, entitled " reating Standard Operating Procedure of Usage of Thickness Tester for Packaging Materials at PT Takeda Indonesia's Quality Control Department", "Implementation of the Customer Qualification Flow and Process in the APL Innovation Management System (IMS) Application Design at PT Anugerah Pharmindo Lestari", and "Implementation of Home Pharmacy Method for Patients with Referral Program (PRB) with Hypertension at Apotek Kimia Farma 352 Margonda". The preparation of this special task aims to identify, observe and analyze the implementation of pharmacist duties in related fields."

"Profesi apoteker memiliki peranan penting dalam pekerjaan kefarmasian. Salah satu hal penting yang harus dilakukan untuk menjadi seorang apoteker professonal adalah berpartisipasi langsung dalam melakukan praktik kefarmasian. Apoteker merupakan profesional di bidang kesehatan yang berperan dalam memberikan informasi tentang obat-obatan yang akan dikonsumsi, memastikan bahwa segala aspek di industri farmasi sejalan dengan ketentuan pada CPOB dan menjadi penanggung jawab pada pelaksanaan distribusi obat. Melalui Praktik Kerja Profesi Apoteker, diharapkan calon apoteker dapat memahami apa yang menjadi tugas dan tanggung jawabnya. Praktik kerja dilaksanakan dari September hingga Desember 2021. Praktik kerja dilakukan di PT Takeda Indonesia periode September – Oktober, PT Anugerah Pharmindo Lestari periode November, dan Apotek Roxy Pondok Labu periode Desember, sebagai gambaran awal peran apoteker dibidang industri, distribusi, dan pelayanan. Selain belajar secara langsung dari mengamati, calon apoteker diharapkan mampu memperoleh wawasan, pengetahuan, keterampilan, dan pengalaman yang sesuai untuk melakukan pekerjaan kefarmasian.

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The pharmacist profession has an important role in pharmacy work. One of the important things that must be done to become a professional pharmacist is to participate directly in the practice of pharmacy. Pharmacists are professionals in the health sector who play a role in providing information about the drugs to be consumed, ensuring that all aspects of the pharmaceutical industry are in line with the provisions of the GMP and are responsible for the implementation of drug distribution. Through the Pharmacist Professional Internship, it is expected that prospective pharmacists can understand what their duties and responsibilities are. The Internship are carried out from September to December 2021. Interships are carried out at PT Takeda Indonesia for the September – October period, PT Anugerah Pharmindo Lestari for the November period, and the Roxy Pondok Labu Pharmacy for the December period, as an initial overview of the pharmacist's role in industry, distribution, and pharmaceutical care. In addition to learning directly from observing, prospective pharmacists are expected to be able to gain insight, knowledge, skills, and experience that are suitable for carrying out pharmaceutical work."

"Rumah Sakit dituntut untuk memberikan pelayanan yang bermutu sesuaidengan standar yang ditetapkan dan dapat menjangkau seluruh lapisan masyarakat.Standar pelayanan minimal di rumah sakit pada pelayanan farmasi salah satunyaadalah penulisan resep sesuai formularium harus 100% dengan tujuan yaitutergambarnya efisiensi pelayanan obat kepada pasien. Formularium Rumah Sakitbermanfaat dalam kendali mutu dan kendali biaya obat yang akan memudahkanpemilihan obat yang rasional, mengurangi biaya pengobatan, dan mengoptimalkanpelayanan kepada pasien. Pemantauan dan evaluasi Formularium Rumah Sakitdilakukan terhadap kepatuhan penggunaan Fornas dan kepatuhan penggunaanFormularium Rumah Sakit.Penelitian ini dilakukan di RSUI pada tanggal 6 September 2021 – 31Oktober 2021 dan merupakan penelitian deksriptif menggunakan metodepengambilan sampel secara retrospektif dengan mengamati dan mengevaluasikesesuaian peresepan obat pasien depo farmasi rawat jalan RSUI periode Januari –September 2021 dengan Formularium Rumah Sakit RSUI berdasarkan kriteriainklusi yaitu resep pasien rawat RSUI dengan tanggal resep pada periode Januari-September 2021 dan kriteria eksklusi yaitu resep alat kesehatan dan bahan medis habis pakai, juga order location yang bukan berasal dari poliklinik rawat jalan RSUI. Selain itu juga dilakukan evaluasi kesesuaian obat lost sales di depo farmasi rawat jalan RSUI periode Januari – September 2021 dengan Formularium Rumah Sakit RSUI dengan kriteria inklusi seluruh resep pasien dari depo rawat jalan yang terdapat salah satu jenis item obat atau semua item yang obatnya disalin resep (copy resep) keseluruhan atas permintaan pasien atau tidak ditanggung oleh guarantor atau stok obat habis dan kriteria ekslusi yaitu Resep pasien dari depo rawat jalan yang obatnya tidak disalin resep dan disalin sebagian saja. Data diolah dan dihitung menggunakan Microsoft Excel 2013 kemudian data yang dihasilkan ditampilkan dalam bentuk persentase. Hasil penelitian di dapat bahwa peresepan obat pada depo farmasi rawat jalan RSUI periode Januari – September 2021 secara keseluruhan didapatkan 59,52% yang sesuai dengan Formularium Rumah Sakit dan yang tidak sesuai yaitu 40,47%. Dengan peresepan obat pada depo farmasi rawat jalan non COVID-19 RSUI periode Januari – September 2021 yang sesuai dengan Formularium Rumah Sakit yaitu 61,08% dan yang tidak sesuai yaitu 38,92%. Sedangkan peresepan obat pada depo farmasi rawat jalan khusus COVID-19 RSUI periode Januari – Praktik Kerja di RSUI, PT. Anugerah PharmindoLestari, dan Apotek Kimia Farma Periode Bulan September – Desember 2021ix September 2021 yang sesuai dengan Formularium Rumah Sakit yaitu 59,38% danyang tidak sesuai yaitu 40,63%. Untuk obat lost sales yang sesuai denganFormularium Rumah Sakit yaitu 61,12% dan yang tidak sesuai yaitu 38,88%.Kata Kunci: Rumah Sakit, Formularium Rumah Sakit, Lost Sales, Depo Farmasi Rawat Jalan.

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Hospitals are required to provide quality services in accordance with

established standards and can reach all levels of society. Minimum service

standards in hospitals specifically in pharmaceutical services, one of which is

writing prescriptions according to the formulary must be 100% with the aim of

depicting the efficiency of drug services to patients. Hospital Formularies are useful

in quality control and drug cost control which will facilitate rational drug selection,

reduce treatment costs, and optimize services to patients. Monitoring and evaluation

of the Hospital Formulary is carried out on compliance with the use of National

Drug Formulary and compliance with the use of Hospital Formulary.

This study was conducted at RSUI on September 6, 2021 – October 31, 2021

and is a descriptive study using a retrospective sampling method by observing and

evaluating the suitability of drug prescriptions for outpatient pharmacy depots at

RSUI for the period January – September 2021 with the RSUI Hospital Formulary

based on inclusion criteria are prescriptions for RSUI inpatients with prescription

dates in the January – September 2021 period and exclusion criteria are

prescriptions for medical devices and consumable medical materials, as well as

order locations that are not from the RSUI outpatient polyclinic. In addition, an

evaluation of the suitability of lost sales drugs at the outpatient pharmacy depot of

RSUI for the period January – September 2021 with the RSUI Hospital Formulary

was also carried out with the inclusion criteria of all patient prescriptions from the

outpatient depot which contained one type of drug item or all items whose

medicines were copied by prescription (copy of prescription) in its entirety at the

request of the patient or not covered by the guarantor or the drug stock runs out and

the exclusion criteria are patient prescriptions from outpatient depots whose

medicines are not copied and only partially copied. The data is processed and

calculated using Microsoft Excel 2013 then the resulting data is displayed in

percentage form.

The results of the study showed that drug prescriptions at the outpatient

pharmacy depot of RSUI for the period January – September 2021 overall obtained

59.52% which were in accordance with the Hospital Formulary and those that were

not appropriate, 40.47%. By prescribing drugs at non-COVID-19 outpatient

pharmacy depots at RSUI for the period January – September 2021, which are in

accordance with the Hospital Formulary, 61.08% and those that are not appropriate,

Internship at University of Indonesia Hospital (RSUI),

PT. Anugerah Pharmindo Lestari, and Kimia Farma

Pharmacy Period of September – December 2021

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38.92%. Meanwhile, drug prescriptions at the outpatient pharmacy depot

specifically for COVID-19 RSUI for the period January – September 2021 which

are in accordance with the Hospital Formulary are 59.38% and those that are not

appropriate are 40.63%. For lost sales drugs that are in accordance with the Hospital

Formulary are 61.12% and those that are not suitable are 38.88%.

Keywords:

Hospital, Hospital Formulary, Lost Sales, Outpatient Pharmacy Depot."

"Praktik Kerja Profesi Apoteker di Rumah Sakit Universitas Indonesia bertujuan untuk menganalisis gambaran umum mengenai kegiatan pelayanan kefarmasian di rumah sakit, menganalisis peran dan fungsi apoteker di rumah sakit secara profesional, serta secara khusus menganalisis daftar obat dan kelas terapi dalam Formularium Rumah Sakit Universitas Indonesia Periode 2020 terhadap Formularium Nasional 2022. Praktik Kerja Profesi Apoteker di PT Anugerah Pharmindo Lestari bertujuan untuk mengamati kegiatan distribusi obat dan bahan medis habis pakai dalam ruang lingkup Pedagang Besar Farmasi (PBF), mengetahui peran dan fungsi apoteker di PBF secara profesional, serta secara khusus melakukan identifikasi permasalahan pada proses pendaftaran customer baru kemudian mengembangkan inovasi pada eZView PT Anugerah Pharmindo Lestari. Praktik Kerja Profesi Apoteker di Apotek Kimia Farma 382 bertujuan untuk menganalisis kegiatan pelayanan kefarmasian di apotek secara umum, mengetahui peran dan fungsi apoteker di apotek secara profesional, serta secara khusus menganalisis kerasionalan peresepan terhadap pasien diabetes melitus di Apotek Kimia Farma 382.

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Pharmacy Professional Internship at the Universitas Indonesia Hospital aims to analyze the general description of pharmaceutical service activities in hospitals, analyze the roles and functions of pharmacists in hospitals professionally, and specifically analyze the list of drugs and therapeutic classes in the Universitas Indonesia Hospital Formulary for the 2020 Period towards the 2022 National Formulary. The Pharmacy Professional Internship at PT Anugerah Pharmindo Lestari aims to observe the distribution of drugs and medical consumables within the scope of Major Pharmaceutical Supplier, to know the roles and functions of pharmacists in Major Pharmaceutical Supplier professionally, and specifically to identify problems in the new customer registration process then develop innovations on eZView at PT Anugerah Pharmindo Lestari. The Pharmacy Professional Internship at Kimia Farma Pharmacy 382 aims to analyze the activities of pharmaceutical services at the pharmacy in general, to know the role and function of pharmacists in the pharmacy in a professional manner, and specifically to determine the rationality of prescribing to diabetes mellitus patients at Kimia Farma 382 Pharmacy."

"Praktik Kerja Profesi Apoteker bertujuan untuk memperoleh pengetahuan, pemahaman dan pengalaman untuk melakukan praktis kefarmasian serta memahami tugas dan fungsi Apoteker dalam berpraktik. Tugas khusus praktik kerja di Rumah Sakit Universitas Indonesia yang diberikan berjudul Evaluasi Penggunaan Obat dengan Metode ABC di Depo Farmasi Rawat Jalan di Rumah Sakit Universitas Indonesia Periode Januari – September 2021. Tujuannya untuk mengetahui obat-obatan yang tergolong fast moving, slow moving dan dead stock. Obat yang tergolong slow moving perlu dieleminasi agar tidak menjadi dead stock. Tugas khusus praktik kerja di PT Anugerah Pharmindo lestari adalah Digitalisasi Proses Quality Assurance: Pengembangan Sistem eQMS Menggunakan Aplikasi Smartphone bertujuan untuk mengatasi masalah yang dirasakan BRQA agar mempermudah pekerjaan, mempersingkat waktu dan meminimalisir terjadinya kesalahan. Tugas khusus praktik kerja di Apotek Kimia Farma adalah Evaluasi Kerasionalan Peresepan Obat Pada Pasien Diabetes Melitus di Apotek Kimia Farma 382 Depok. Tujuannya untuk mengetahui apakah obat yang diberikan sudah rasional atau belum agar dilakukan pengkajian ulang agar tidak terjadi kesalahan berulang.

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Apothecary internship has the purpose of gaining knowledge, understanding and experience to do pharmacy practice as well as understanding the duties and function Apothecary in practice. Internship at Rumah Sakit Universitas Indonesia is given an assignment entilled Evaluation of Drug Use with ABC Method in Outpatient Pharmacy at Rumah Sakit Universitas Indonesia Period January - September 2021. The purpose is to know which drugs are classified as fast moving, slow moving and dead stock. Drugs are classified as slow moving need to be eliminated so it doesn’t become dead stock. Special assignment at PT Anugerah Pharmindo lestari is Digitizing the Quality Assurance Process: eQMS System Development Using Smartphone Application aims to overcome the problems felt by BRQA in order to simplify the work, shorten the time and minimize the occurrence of errors. Special assignment at Apotek Kimia Farma is Evaluation of Rational Prescribing in Diabetes Mellitus Patients at Apotek Kimia Farma 382 Depok. The purpose is to find out whether the drug given is rational or not so that a re-examination is carried out so that there are no repeated errors."

"Apoteker merupakan profesi yang menjalankan pekerjaan kefarmasian sesuai dengan standar kompetensi dan praktek kefarmasian. Apoteker dalam menjalankan perannya dalam bidang kefarmasian baik di industri maupun pelayanan kefarmasian di fasilitas kesehatan dituntut untuk memiliki kompetensi yang sesuai. Oleh karena itu dilakukan praktik kerja prodesi untuk calon apoteker dengan tujuan untuk memberikan gambaran, pelatihan dan pengalaman di lingkungan pekerjaan yang akan menjadi tempat apoteker melakukan pekerjaannya. Pelaksanaan praktik kerja profesi apoteker dilakukan pada bulan September – Desember 2021 di fasilitas kefarmasian yaitu Apotek Kimia Farma 193 Utan Kayu dan Puskesmas Kecamatan Ciracas, serta di Industri farmasi yaitu PT. Finusolprima Farma Internasional. Harapan dari dilakukannya kegiatan praktik kerja profesi apoteker yaitu menjadi sarana bagi calon apoteker dalam meningkatkan dan mengembangkan keterampilan serta kompetensi yang dibutuhkan untuk persiapan dalam memasuki dunia kerja dan menjalani praktik profesi apoteker.

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Pharmacists are professions that carry out pharmaceutical work in accordance with competency standards and pharmaceutical practice. Pharmacists in carrying out their roles in the pharmaceutical sector, both in industry and pharmaceutical services in health facilities, are required to have appropriate competencies. Therefore, professional practice is carried out for prospective pharmacists with the aim of providing an overview, training and experience in the work environment where pharmacists will do their work. The implementation of the pharmacist's professional practice is carried out in September – December 2021 in pharmaceutical facilities, namely Kimia Farma 193 Utan Kayu Pharmacy and Ciracas District Health Center, as well as in the pharmaceutical industry, namely PT. Finusolprima Farma Internasional. The hope of carrying out the pharmacist's professional practice activities is to become a means for prospective pharmacists to improve and develop the skills and competencies needed to prepare for entering the world of work and practicing the pharmacist profession."

"Penyakit degeneratif disebabkan oleh berubahnya sel-sel tubuh yang mempengaruhi fungsi organ lain. Penyakit degeneratif menyumbang sekitar 71% kematian global yang setara dengan 41 juta orang per tahun. Penyakit degenerative di Indonesia meliputi hipertensi, diabetes melitus, stroke, dan kanker menunjukkan peningkatan dari tahun 2013 hingga 2018. Oleh karena itu, pengembangan dan promosi kesehatan sangat penting dalam mengatasi penyakit degeneratif dan upaya untuk mengurangi jumlah kematian global. Pembinaan pasien degeneratif menjadi salah satu langkah yang dilakukan oleh apotek untuk lebih mengetahui dan memahami pasiennya, dengan demikian pasien dapat memperoleh pelayanan dan pembinaan hubungan jangka panjang yang terbaik oleh apotek. Pembinaan pasien diperlukan dalam rangka meningkatkan kualitas kesehatan pasien karena pasien dapat terkontrol pengobatannya. Salah satu metode dalam mengelola dan meningkatkan kualitas kesehatan pelanggan yang diterapkan oleh apotek kimia farma adalah kimia farma reminder. Laporan Praktik Kerja Profesi Apoteker ini membahas mengenai manfaat adanya kimia farma reminder, alur dari kimia farma reminder, serta respon pasien degenerative yang direminder. Kimia farma reminder adalah salah satu cara apotek kimia farma untuk membina pelanggan dan meningkatkan kesehatan masyarakat bagi penderita penyakit degeneratif dengan cara mengingatkan bahwa persediaan obat hampir habis sehingga diharapkan menumbuhkan kesadaran bagi masyarakat untuk segera melakukan pengecekan ke dokter. Kimia farma reminder memberikan hubungan timbal balik antara apotek dan pelanggan yang menguntungkan. Alur kimia farma reminder secara singkat yaitu penginputan data pasien – reminder – konfirmasi. Pengkajian Mutu Produk (PMP) merupakan salah satu penerapan sistem mutu industri farmasi yang diatur dalam CPOB 2018. Seluruh obat yang terdaftar perlu dilakukan pengkajian mutu produk termasuk produk ekspor. Hal ini untuk memastikan bahwa prosesnya konsisten, kesesuaian dengan spesifikasi bahan awal, bahan pengemas, dan produk jadi, untuk melihat tren dan mengidentifikasi perbaikan yang diperlukan untuk produk dan proses. Pengkajian mutu produk biasanya dilakukan setiap tahun terhadap produk yang diproduksi tahun sebelumnya. Penyusunan laporan PMP menjadi tanggung jawab departemen Quality Assurance (QA). Penyusunan laporan PMP berbeda antar industri farmasi, namun harus sesuai dengan persyaratan CPOB. Laporan PMP di PT. Harsen Laboratories dikenal dengan Pengkajian Tahunan Atas Produk (PTAP). Laporan Praktik Kerja Profesi Apoteker ini membahas penyusunan laporan PTAP tahun 2020 untuk produk L tablet salut selaput yang diproduksi oleh PT. Harsen Laboratories. Hasil kajian PTAP meliputi bahan awal dan bahan x pengemas, pengawasan selama proses kritis dan pengujian produk jadi, hasil uji di luar spesifikasi, laporan penyimpangan, perubahan, izin edarregistrasi lokal dan ekspor, program pemantauan stabilitas dan tren yang tidak diinginkan, produk kembalian, keluhan, dan penarikan obat, Tindakan perbaikan terhadap proses/peralatan proses, komitmen pasca pemasaran, status kualifikasi peralatan dan sarana penunjang kritis, status validasi, teknis kontrak, inspeksi Badan POM, evaluasi sampel per tinggal, serta pemantauan lingkungan. Produk L tablet salut selaput pada peroide tahun 2020 memenuhi persyaratan spesifikasi mutu yang telah ditentukan.

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Degenerative diseases are caused by changes in body cells that affect the function of other organs. Degenerative diseases account for about 71% of global deaths which is equivalent to 41 million people per year. Degenerative diseases in Indonesia including hypertension, diabetes mellitus, stroke, and cancer showed an increase from 2013 to 2018. Therefore, health development and promotion is very important in overcoming degenerative diseases and efforts to reduce the number of global deaths. The development of degenerative patients is one of the steps taken by pharmacies to better know and understand their patients, thus patients can obtain the best service and long-term relationship development by the pharmacy. Patient guidance is needed in order to improve the quality of patient's health because patients can control their treatment. One of the methods in managing and improving the quality of customer health that is applied by Apotek Kimia Farma is Kimia Farma Reminder. This Pharmacist Professional Practice Report discusses the benefits of having a pharma chemistry reminder, the flow of a Kimia Farma Reminder, and the response of degenerative patients who are reminded. Kimia Farma Reminder is one way for Apotek Kimia Farma to foster customers and improve public health for people with degenerative diseases by reminding that drug supplies are running low so it is hoped that it will raise awareness for the public to immediately check with the doctor. Kimia Farma Reminder provides a mutually beneficial relationship between pharmacies and customers. The flow of Kimia Farma Reminder briefly is inputting patient data – reminder – confirmation. Pengkajian Mutu Produk (PMP) is one of the applications of the pharmaceutical industry quality system regulated in the GMP 2018. All registered drugs need to be assessed for product quality, including export products. This is to ensure that the process is consistent, conforming to specifications for starting materials, packaging materials and finished products, to spot trends and identify needed improvements to products and processes. Product quality assessment is usually carried out annually on products produced the previous year. The preparation of the PMP report is the responsibility of the Quality Assurance (QA) department. The preparation of PMP reports differs between pharmaceutical industries, but must comply with GMP requirements. PMP report at PT. Harsen Laboratories is known as the Annual Product Review (PTAP). This Pharmacist Professional Practice Report discusses the preparation of the 2020 PTAP report for the film-coated tablet L product produced by PT. Harsen Laboratories. The results of the PTAP study include starting materials and packaging materials, supervision during critical processes and testing of finished products, out-of-spec test results, deviation reports, changes, xii local and export marketing permits, stability monitoring programs and unwanted trends, product returns, complaints, and withdrawal of drugs, corrective action on process/process equipment, post-marketing commitments, qualification status of critical supporting equipment and facilities, validation status, technical contracts, POM inspections, evaluation of samples per stay, and environmental monitoring. Product L film-coated tablets in the period of 2020 meet the requirements of the quality specifications that have been determined."