"Some people have the ability to enter a room and draw instant attention, effortlessly exuding charm, radiating energy and a commanding presence. That enviable quality is called charisma! And those who have it are better able to influence what gets done and ultimately achieve what they want. To some extent, it's innate - but with a few simple principles anyone can develop a more charismatic and compelling presence. Filled with practical, powerful tools, exercises, and assessments, "The Laws of Charisma" explores the vital skills and traits anyone can use to earn trust, generate interest, and motivate others. Focusing on the four core elements of charisma, this book shows readers how to: radiate confidence, passion, power, and optimism; combine purpose, creativity, competence, and focus to inspire commitment; influence others by improving communication skills; and persuade and empower anyone by creating instant rapport. Charisma is the key that will unlock the door to improved relationships, greater income, and enhanced success in every area of life. "The Laws of Charisma" is all anyone needs to bring out the charismatic person within."
"There may be no more iconic American brand than Harley-Davidson. But like many storied companies, Harley has had to evolve to stay on top and at times its very existence has been threatened. Practically extinct in the mid-1980's, the company began a miraculous turnaround centered on a product development and manufacturing revolution. With dramatic improvements in efficiency and bottom-line results, Harley returned to dominance. At the core of this incredible story was author Dantar Oosterwal, who brings the transformation of Harley-Davidson to life in "The Lean Machine". Filled with crucial lessons for any product development environment, it's also a great American success story."
"The most diligent compliance with laws and regulations can't foster true work place diversity. The best organizations have become genuine cross-cultural communities that believe equally in reconciling differences and valuing them. To that end, The Diversity Code promotes understanding by answering many of the toughest questions that professionals and their employers are often afraid to ask, including: How do you define diversity - what it is and isn't? Am I "safe" simply following the law? Can't we just acknowledge that we are the same and different then get on with our work? How do I handle diversity problems on my staff or worse, with people who outrank me? What do I do if I'm accused of something? How do I institute change without ticking people off? Each chapter begins with a challenging question, which the author answers based on years of experience as a diversity expert and attorney, and concludes with a realworld scenario and a chance for readers to test themselves on their knowl edge."
"Whether or not an organization has a Human Resources department, chances are it could benefit from some informed, practical and cutting edge HR know-how. "The Everything HR Kit" paves the way for any company large or small to reduce employee turnover, improve the quality of its people, and success fully manage their performance. This user-friendly guide takes readers step-by-step through all the best practices of recruiting, interviewing, screening, selecting, and managing employee performance. The accompanying CD features a plethora of forms, assessments, and other key documents a well-run HR department needs. Filled with customizable tools and practical guidance, this is a handy and essential toolkit that will improve the HR-related processes in any organization."
"Terrorist attacks. Data assaults. Natural catastrophes. Disease outbreaks. Recent years have taught us that not only was 9/11 not just a single, horrible occurrence, but that events of many types can - and statistically will - hit organizations of every size, threatening to disrupt and potentially even destroy those that are not fully prepared. This revised edition, filled with up-to-the-minute thinking and the latest legal and technological updates, provides readers with practical tools and ready-to-use instructions for assessing risk; clearly documenting recovery procedures; assembling a disaster team; testing and debugging every step; protecting material resources; and recovering vital records. In addition to a CD packed with forms and checklists, the book contains case studies, interviews, and all the practical guidance needed to create the kind of thorough disaster recovery plan every responsible organization must have in place."
"Contains the critical concepts and theories project managers must master. This book includes definitive models, advice and solutions to specific project management dilemmas and illustrates key ideas with case studies."
"A comprehensive reference presenting the critical concepts and theories all project managers must master, "The AMA Handbook of Project Management" compiles essays and advice from the field's top professionals. Compatible with the most recent edition of the Project Management Body of Knowledge[registered] and featuring new data on the Project Management Office, the completely revised third edition shows readers how to: establish project goals; implement planning on both the strategic and operational levels; manage the project life cycle and meet objectives; budget the project; handle the transition from project idea to project reality; and manage political and resource issues. Packed with research-based information and advice from experienced practitioners as well as new information on agile project management, Six Sigma projects, the use of social media, and the alignment of strategy and projects, this guide is a vital resource for everyone involved in project tasks."
"There is no more stressful and traumatic experience than coping with the death of a loved one. There are various stages of grief and loss, which often take months or even years for many people to overcome. But with the right guidance, readers can learn to lessen the pain and live happy lives. "Solace" provides soothing comfort and hope for those who are suffering. As an award-winning bereavement expert, Roberta Temes believe all of us experience and process grief in our own way. Here she helps readers through the stages of grief, tells them when they should worry, helps them consider the pros and cons of bereavement groups and counselors, and shows them how to use visualization to help the healing process. Featuring anecdotes drawn from her bereavement practice so readers may learn from the experiences of others who have also gone through and struggled with loss, "Solace" is also filled with comforting affirmations, quotations and words of encouragement. Dealing with loss is never easy, but this book provides a calming companion to help readers through their mourning and begin enjoying life again."
"The skills needed to conduct all types of business interviews and ensure legal compliance. Here is the book that can turn non-interviewers into good interviewers?and good interviewers into great interviewers. Whether you're a general manager or human resources specialist, the fact is that you do some interviewing (formally or informally) virtually every day. This book will help you sharpen such skills as open-ended questioning, active listening, and reading body language?all essential in a variety of management situations. You?ll learn to apply these techniques to 12 types of business interviews, from hiring and coaching to assessment and termination. You?ll even gain practice in dealing with interviewees who are nervous, aggressive, overly talkative, evasive, or otherwise challenging. "Which questions can and can't I ask? How should I document an interview?" Because such concerns can trip up even the most experienced business interviewer, you?ll find clear guidance on key legal issues and specific do's and do not's dictated by current legislation. Managers will also appreciate the wealth of real-life dialogs that highlight this broad-based and highly useful course. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy."
"How to achieve positive outcomes using planning and conversational techniques. Very few of us are born negotiators. However, Successful Negotiating can teach you the art of win/win negotiation. You?ll get a firm grasp of the negotiating tricks and techniques the pros use. Learn everything from prenegotiation planning to the use of seemingly unimportant details like seating arrangements and meeting site selection to influence the results of negotiations. You will learn how to: ? Sway an opponent with timing and association techniques ? Identify an opponent's real but often hidden needs ? Use questions to control the thrust of a discussion ? Employ proven strategies like the "missing man," "straw issues," and "walkout" ploys ? Communicate a position clearly and precisely ? Plan a realistic course of action based on sound preparation and an objective appraisal of resources ? Keep the negotiation process open to reasonableness and flexibility at all times ? Draw on your own skills, experience, and self-discipline to keep the process moving in the direction you want. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy."
Watertown, MA: American Management Association, 1993
