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""PDMA's Visions: ""Credit Johnston and Bate for their bias for action -- the book is organized to foster implementation, with helpful process tips sprinkled liberally throughout, helpful chapter summaries and endnotes by chapter for convenient diving into referenced materials. The immediacy and clarity of the presentation should help you get right into the process."""

""We all know that people--not cash, buildings, or equipment--are the lifeblood of any business enterprise. Yet, astonishingly, there has never been a reliable way to quantify the contribution of human capital to corporate profit...until now."

"Emotional intelligence is a hot topic. Proven as a leading driver of success, it's also a hot commodity. The EQ Difference offers practical tips and suggestions for developing emotional intelligence and reaping its benefits in any work environment."

""If you treat the interviewing process like the "game" that it is -- and become good at it -- you'll win every time. Your success depends on mastering the rules, understanding the players, and knowing how to score enough to win. Winning the Interview Game takes you step by step from preparing for your initial interview to prepping for your first day on the job. You'll learn everything you need to know to: * Establish and maintain rapport with interviewers. * Prove that you ideally suit the position's requirements. * Take advantage of the pressure on recruiters and human resources departments to fill jobs. * Recognize and disarm negative body language exhibited by interviewers. * Deal with difficult questions and tense situations to salvage a less-than-perfect interview before it ends. Regardless of your age, level of seniority, or area of expertise, this practical guide gives you the strong competitive edge you need to defeat the competition and land the job you want.";"

"When it comes to virtual reference, one size doesn't fit all. What works in one library won't necessarily work in another. How do you figure out what to do? The recently published Virtual Reference Service Guidelines from the Reference and User Services Association (RUSA), which is reproduced in appendix A, provides the starting point. Kern, a leading virtual reference expert, outlines the tools and decision-making processes that will help you and your library evaluate, tailor, and launch virtual reference services that are a perfect fit for your community and your library."

"Storytimes are essential to every public library and attract children and adults in droves, cementing the relationship between children and the library. In addition, they allow parents and caregivers to network and learn how to conduct similar programs at home. In this sequel to Family Storytimes, best-selling author Rob Reid packs More Family Storytimes full of all new material that gets everyone involved and participating in the fun."

"In Marketing Today?s Academic Library, Brian Mathews uses his vast experience to speak directly to the academic library practitioner about matching services with user needs. This book proposes new visions and ideas, challenging the traditional way of thinking and providing a framework to target users more precisely."

"The revised second edition of this popular one-stop resource covers the basics of digital licensing for librarians in a plain-language approach that demystifies the process. Written from the librarian's perspective, this second edition Updates licensing terminology and changes in technology Covers opportunities for cost savings Includes further information on the global aspects of licensing Explains how to educate organizations that have signed license agreements Librarians play a unique role in license agreements and this book, which also includes a comprehensive checklist for a digital license, gives library professionals and students the tools needed to negotiate and organize license agreements."

"In difficult economic times, people turn to their local library for help seeking new work. "Crisis in Employment" offers the tools you need to support this growing group of patrons. Based on interviews with librarians across the country, as well as research from "ALA's Office for Research and Statistics", this "ALA Editions Special Report" offers advice and methods for providing appropriate training and education to job seekers with: tips for maximizing your library's physical resources; key reference resources useful to job seekers; and, advice on building partnerships with key community organizations. "Crisis in Employment" will help you meet the needs of patrons seeking new work, making career changes, or starting their own businesses in a comprehensive way that suits your local community's conditions."

"Even in a bad economy, companies have job openings they can?t fill. Considering the millions of people who are out of work or unhappily employed, how can that be?What are job seekers doing to turn off employers? And what is it that employers want but aren?t finding? Leading career expert and syndicated columnist Andrea Kay asked employers one simple question: why didn?t you hire the last ten people you interviewed? What it came down to, every time, wasn?t a matter of skills or experience, but how applicants seemed based on what they said or did. From lack of preparation, to pushiness, to a subtly defensive attitude, it's the simple behaviors prospective employees exhibit before, during, and after interviews that stand between them and job offers. Based on candid insights from real-life employers, and featuring a foreword by Richard Nelson Bolles, bestselling author of What Color Is Your Parachute?, this book helps job hunters take control of how they come across to the people in charge of hiring. From ?20 Things You Should Never Do? to a ?Would You Hire You?? test, This Is How to Get Your Next Job helps readers show hiring managers who they are and why they?re the perfect fit for the job they seek."