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"There's no escaping problem employees. But with 101 prewritten disciplinary write-ups at a manager's fingertips, there is a way to escape the headaches, anxiety, and potential legal trouble of performance review or counseling sessions. Completely updated and covering the latest developments in employment law, the second edition of "101 Sample Write-Ups for Documenting Employee Performance Problems" explains the disciplinary process from beginning to end and provides ready-to-use model documents in print and on disk that eliminate the stress and second-guessing about what to do and say. Expertly written, the write-ups cover every kind of problem substandard work quality, absenteeism, insubordination, e-mail misuse, sexual harassment, drug or alcohol abuse, and more. Readers will also find new information on laying the ground work for a tidy dismissal; tying progressive discipline to annual performance reviews; formally addressing intermittent FMLA abuse; ways to avoid drafting documentation that could later be used against their company; and much more. There is perhaps no more dreaded managerial task than communicating with an employee about a disciplinary problem, but this one-of-a-kind guide helps managers handle any scenario fairly, constructively, and, most importantly legally."

"Mentoring is a powerful way to retain talent, support employee development, and improve job performance. This issue identifies critical success factors for setting up successful structured mentoring programs that focus on acquisition of specific skill sets in specific contexts. It explores the value of structured mentoring programs and their capacity to quickly get employees up-to-speed on new tasks and significantly and measurably improve performance."

"To achieve your project goals, you must rely on several different types of resources. This book about strong project management must be an element of any mission-critical organizational change. the implementation of six sigma or an enterprise resorce planning system, the launch of a new prodect, a merger, or an acquisition, these are all monumental corporate events. If there are learning initiatives that support these high-level corporate directives (and there should be), they warrant execelent project management."

"Informal learning can pack quite a punch in terms of boosting workplace performance and efficiency. But what is it, and what can you do to promote informal learning in the workplace? According Bob Hoffman, informal learning is anything that is not recognizable as formal training and performance support, such as organized classes, workshops, individualized instruction, and job aids. In addition, it is just-in-time, contextual, individualized, personal, chunked, and limited in scope; in other words, its exactly what you need at exactly the moment you need it. Informal Learning describes 13 modes of informal learning, including information gathering, help desk use, and mixed teams. Furthermore, this Infoline presents ways that you can evaluate and promote these modes to fit your organizational context."

"Need some innovative ideas from your learning and performance professionals to step up to your competitive advantage? This issue explains how a thought leader functions and how you can use the behaviors and characteristics of thought leaders to bring cutting-edge ideas to your organization. This issue will help you identify and develop these key behaviors and offers a step-by-step process for implementing strategies and practices that develop these important leaders."

"Do you need to quickly train someone in basic presentation skills or brush up on your own skills and do it quick? This issue is your lifesaver. Presented here is a step-by-step process that will help you prepare content to enhance your learners ability and desire to get it, along with tips for setting up classroom facilities that support learning and effectively preparing yourself for training. In addition, the issue presents other basic skills including taming your fear, breaking the ice, presenting, facilitating activities, and listening skills."

"This text offers a strategic approach to building a successful MBA hiring programme or revitalizing an old one. This comprehensive, practical guide takes a look at how some of the best comapnies do it and explains how readers can too. Companies covered include: Goldman Sachs; McKinsey; Bertlesmann; Yahoo; General Mills; and select start-ups. The book provides a step-by-step recruiting guide, covering: planning; interviewing; making the offer; campus do's and don'ts; and follow-ups."

"A guide to hiring and firing without being hit by a hefty lawsuit. This book contains 100 commonly asked questions on human resource hiring and firing. The questions range from the basic to the sophisitcated, including: does my company need an affirmative action plan?; why should I conduct an exit interview?; how do I find the best Web sites for recruitment?; how do I protect my company from negligent hiring claims?; and how do I terminate a long-term employee with a history of positive performance evaluations? Each question is followed by a short answer and the "Tell Me More" section provides longer responses."

""Most managers hate conducting performance appraisal discussions. What's worse, few feel confident in their ability to accurately assess the performance of a subordinate. In The Performance Appraisal Question and Answer Book, expert Dick Grote answers over 100 of the most common -- and most difficult -- questions about this vitally important but often misunderstood and misused tool, including: * How should I react when an employee starts crying during the appraisal discussion ...or gets mad at me? * Which is more important -- the results the person achieved or the way she went about doing the job? * Is there such a thing as a perfect performance appraisal form? Many of the answers include a Hot Tip or Red Flag: a note to the reader making a particularly insightful suggestion. This book helps supervisors and HR professionals ease the pain of performance appraisal and use the process effectively.""