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Ditemukan 26978 dokumen yang sesuai dengan query
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Ranganna, S., author
New Delhi: McGraw-Hill, 1986
R 664.07 RAN h (1)
Buku Referensi  Universitas Indonesia Library
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This study aimed to review how regression analysis has been used in studies of abstract phenomenon, such as audit quality, an importance concept in the auditing practice (Schroeder et al,. 1986), yet is not well defined. The articles reviewed were the research articles that include audit quality as research variable,...
340 JTKAK 1:1 (2015)
Artikel Jurnal  Universitas Indonesia Library
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Azhar Kasim, author
Quality improvement in public service has become a major concern in government institutions in their effort to provide the public with maximum service. It is also a major concern for Samsat (One-Roof System) institutions in Jakarta, Bogor, Tangerang, Bekasi (Jabodetabek). The purpose of this study is to analyze the quality...
2011
AJ-Pdf
Artikel Jurnal  Universitas Indonesia Library
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Dahlgaard, Jens J., author
London: Chapman & Hall, 1998
658 DAH f
Buku Teks  Universitas Indonesia Library
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Allessandro Nazzario Junior, author
Salah satu tugas pokok pemerintah adalah memberikan pelayanan kepada masyarakat. Jenis layanan yang paling sering ditemui oleh masyarakat adalah pelayanan administrasi kependudukan seperti pembuatan e KTP dan KK. Hal yang menjadikan kepuasan pelanggan/masyarakat sulit diwujudkan adalah sering kali persepsi produsen/petugas tentang harapan pelanggan/masyarakat tidak sejalan dengan apa yang diharapkan/ dipersepsikan...
Depok: Fakultas Teknik Universitas Indonesia, 2020
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UI - Skripsi (Membership)  Universitas Indonesia Library
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Washington: USDHEW, 1970
304.66 UNI f
Buku Teks  Universitas Indonesia Library
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New York: The Population council, 1997
363.960 72 SIT
Buku Teks  Universitas Indonesia Library
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Serrat, Josep Maria Bech
This book helps readers to navigate through uncertainties in travel contracts regarding information requirements, the right of withdrawal or providing alternative services. Findings reveal that consumer acquis is inadequately adapted to the features of the tourism industry when an optional instrument based on the draft common frame of reference might...
Heidelberg : Spinger-Verlag, 2012
e20400832
eBooks  Universitas Indonesia Library