Ditemukan 6 dokumen yang sesuai dengan query
Bacon, Terry R., 1947-
The "Behavioral Advantage" reveals the secrets behind what is essentially a chess game with competitors. To win the game, companies must develop: a carefully plotted opening game, with all internal values, policies, practices and behaviors fully aligned to make the most of resources and capabilities; a smart and efficient middle...
New York: American Management Association, 2004
e20438402
eBooks Universitas Indonesia Library
Bacon, Terry R., 1947-
"Winning Behavior" gives companies a new way to increase business: by "outbehaving" rivals so that customers see a positive behavioral difference at every customer touchpoint - from product development and branding to bids and proposals, service, and much more. It is this company-wide Behavioral Differentiation that breeds lasting customer loyalty...
New York: American Management Association;, 2003
e20438344
eBooks Universitas Indonesia Library
Bacon, Terry R., 1947-
"In most businesses, 80% of the revenue comes from 20% of the customers. Management of these key accounts demands discipline, direction, and purpose. Account managers and salespeople must be able to identify and capture key opportunities and use a systematic approach to growing the accounts. Here's where they'll find the...
New York: [American Management Association;, ], 1999
e20438141
eBooks Universitas Indonesia Library
Bacon, Terry R., 1947-
What do a person's knowledge, expressiveness, history, character, and attraction have in common? Or his or her role, resources, information, network, and reputation? Each is a key to either personal or organizational power, and together they open the complex combination lock on the door of true leadership and irresistible influence....
New York: [American Management Association;, ], 2011
e20437391
eBooks Universitas Indonesia Library
Bacon, Terry R., 1947-
About the book: We succeed in business and in life when we influence how others think, feel, and act: getting them to accept our point of view, follow our lead, join our cause, feel our excitement, or buy our products and services. The act of influencing is such a part...
New York: [American Management Association;, ], 2012
e20436833
eBooks Universitas Indonesia Library
Bacon, Terry R., 1947-, author
New York: Amacom, 2012
658.4 BAC e
Buku Teks Universitas Indonesia Library
