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"Tujuan tesis ini adalah mengkaji perilaku informasi dosen Universitas Terbuka dan produktivitas karya ilmiahnya, serta keterkaitan antar keduanya. Penelitian survey ekploratif ini menggunakan kuesioner sebagai instrumen pengumpulan data, serta didukung wawancara dan kajian dokumen. Kajian dokumen dilakukan untuk mempersiapkan sampel. Metode sampling yang diterapkan pada penelitian ini adalah sampel acak berstrata di mana sampel yang diperoleh sebesar 61 responden dari populasinya 366 orang dosen.Untuk memperoleh jawaban penelitian ini, peneliti melakukan wawancara mendalam terhadap 4 responden dan 2 orang narasumber yang berkepentingan dengan masalah pelayanan informasi di mana data kualitatif ini digunakan sebagai pendukung dalam proses analisis data.Penelitian ini menggunakan metode analisis CHAID (Chi-Square Automatic Interaction Detection) yaitu suatu metode analisis yang digunakan untuk menelusuri keterkaitan antar peubah respon dan peubah penjelas yang masing-masing bertipe kategorik.Hasil penelitian menunjukkan bahwa (I) tingkat produktivitas karya ilmiah responden per tahun 10,8 angka kredit, sedangkan rasio produktivitas karya ilmiah dan syarat kenaikan jabatan fungsional dosen per tahun diperoleh hasil 0,71. Kurva pada hasil produktivitas tersebut lebih condong ke kiri di mana menunjukkan bahwa lebih banyak responden yang berada di bawah rata-rata. (2) Terdapat keterkaitan yang nyata antara kebutuhan sumber informasi dengan produktivitas karya ilmiah mereka, di mana responden yang berkategori produktivitasnya tinggi membutuhkan sumber informasi buku dan jurnal ilmiah, sebaliknya yang responden yang berproduktivitas rendah lebih memilih buku referensi dan laporan penelitian. (3) Responden yang kurang produktif memiliki persepsi tentang ketersediaan informasi di lingkungan UT kurang memadai, hal ini merupakan hambatan dalam mendapatkan informasi terutama bagi responden yang memiliki bidang ilmu yang spesifik. (3) Responden yang memiliki rasio kenaikan jabatan fungsional rendah memiliki hambatan kemampuan menelusur informasi di mana beberapa responden beralasan bahwa kesibukan rutin responden cenderung pada masalah-masalah administratif sehingga kekurangan waktu untuk melakukan penelusuran informasi. Namun demikian untuk mengatasi hal-hal tersebut responden memanfaatkan perpustakaan atau sumber lain serta menggunakan layanan jasa kepustakaan yang ada.

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The Study of Information Behavior and the Scientific Work Productivity of the Lecturers of the Open Learning University of Indonesia using CHAID Analysis Method "The purpose of the research is to study the information behavior of lecturers of the Open Learning University of Indonesia, their productivity of scholarly papers (sciencetific works), and the relationship between them. Questionnaires and interviews were used to measure the information behavior and the productivity. A number of 61 samples were drawn using stratified random sampling technique.

Documentary study was also conducted for the purpose of sample data classification. Data were analyzed using Chi-Square Automatic Interaction Detection (CHAID) method by which researchers can explore the relationship between response variable and predictors and both of them are categorical variables.

Findings revealed that (1) respondents have generally low in their productivity of scholarly papers per annual and their ratio of lecturer rank promotion. (2) Further, the result showed that respondents' information need was significantly related to scholarly papers productivity, where the higher category of productivity needs monographs and journals, and the lower needs reference books and research reports. (3)The lower category of productivity had a low perception on information availability especially respondents who had specific major, while the lower category in the ratio of lecturer rank promotion had a barrier in seeking information. It can be predicted that it was caused by their job schedule that was more administrative works instead of educative one and also the availability of information sources. So far to resolve the problems, respondents used intermediaries and attended other libraries and sources."

"ABSTRACTUniversitas terbuka is one of university in Indonesia that implement a remote and open learning system. Learning distance requirements are not carried out by using media, both print (module) and non-print (audio/video, computer/internet, radio broadcasting, and television). To serve students spread throughout Indonesia, excellent service is required. UT continues to increase its commitment to promoting academic quality and one of the academic qualities that need to be improved is the learning process where in the learning process there are general service aspects, aspects of registration services, tutorial service aspects, either TTM tutorials or online tutorials (TUTON), practicum services, services teaching materials, Online Bookstore services (TBO), SIPAS services and aspects of service for administering examinations. This study is intended to determine the level of satisfaction of students, especially D2 Library students of FISIP-UT Library, to the services provided by UT. The method used is quantitative and qualitative methods. The results of the assessment of satisfaction and importance are ≥ 50% of students are satisfied and feel an interest in the various services provided by UT."