Ditemukan 1 dokumen yang sesuai dengan query
Graban, Mark, author
The new edition of this Shingo Prize-winning international bestseller lays out a framework for defining and understanding Lean hospitals. It starts off by examining the challenges faced by hospitals, including rising costs, falling reimbursement rates, employee retention, and patient safety and satisfaction. Full of examples and case studies, the second...
Boca Raton: CRC Press, 2012
362.11 GRA l
Buku Teks Universitas Indonesia Library
