Ditemukan 1 dokumen yang sesuai dengan query
Hutagalung, Rihat, author
ABSTRACT
The implementation of quality management system ISO 9001: 2000 is a strategic step of the enterprise to deliver the product and service with high quality to its customer. The reason is because the the satisfaction of consumers is the main goal of organization because it is significant in determining the...
2005
T-Pdf
UI - Tesis (Membership) Universitas Indonesia Library
