Ditemukan 1 dokumen yang sesuai dengan query
Meister, Sandra, author
[Do brand communities really work for FMCG? Can consumers involved in brand communities be characterized by specific behavioral attributes? Are there significant differences between members and those consumers who are simply visiting the brand-community site? And do the members show a higher level of customer retention as those non-member? In...
Wiesbaden: [Springer Gabler, Springer Gabler], 2012
e20396487
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