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Pasaribu, Hiras, author
This research means to discover the influence of top management commitment and the perception of division manager about total quality management (TQM) and the implementation of fundamental base of it toward to the effectiveness of the quality cost control (QCC) and its implication to the managerial performance at BU"MN (state...
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2009
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Artikel Jurnal Universitas Indonesia Library
