Ditemukan 1 dokumen yang sesuai dengan query
Rotini, Federico, author
Supported by illustrations, tables and diagrams, this book explains, step-by-step, a novel re-engineering method aimed to impact the customer perceived value which is then applied to several case studies across different industrial sector...
London : [, Springer-Verlag], 2012
e20418865
eBooks Universitas Indonesia Library
