Ditemukan 1 dokumen yang sesuai dengan query
Suzanna Hadi Ma`rifat, author
Implementation Analysis Of ISO 9001:2000 Toward Customer's Satisfaction (A Case Study at Taylor-Wharton Asia (M) Sdn. Bhd.)ISO 9001:2000 Quality Management System is the latest international standard for a quality management system, which aims toward quality standardization of products and/or services offered by a company and to give and meet customer's...
Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2004
T13699
UI - Tesis (Membership) Universitas Indonesia Library
