Ditemukan 2 dokumen yang sesuai dengan query
Withers, Bill, author
"Every workplace has its share of conflict, and one of training's universal goals is to help organizations resolve it in a way that brings benefit to everyone involved. This timely activity book offers 30 ready-to-use exercises trainers can use to help workshop participants communicate more effectively and create positive outcomes...
New York: American Management Association, 2003
e20438257
eBooks Universitas Indonesia Library
Withers, Bill, author
Conflict, misunderstandings, and contrary points of view are all a part of the workplace -- and employees who can't effectively deal with these differences may be stunting their career growth. Now, in a newly updated second edition, Resolving Conflicts on the Job gives succinct and clear guidelines for dealing with...
New York: American Management Association, 2007
e20443585
eBooks Universitas Indonesia Library