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Hasil Pencarian

Ditemukan 3 dokumen yang sesuai dengan query
cover
Cohen, William, author
High-tech management/ William A. Cohen
New York: Amacom, American Management Association., 1986
620.0068 COH h
Buku Teks  Universitas Indonesia Library
cover
Fogg, C. Davis
Team-based strategic planning : a complete guide to structuring, facilitating, and implementing the process / C. Davis Fogg
New York: AMACOM, American Management Association, 1994
658.401 2 FOG t
Buku Teks  Universitas Indonesia Library
cover
Toporek, Adam, author
Be your customer's hero : real-world tips & techniques for the service front lines
On the front lines of customer service, every day presents new and unexpected challenges - and even the most dedicated employees can be caught unprepared. They need confidence. They need training. They need help. This book answers the call by providing customer-facing professionals with short, simple, actionable advice designed to...
New York: AMACOM American Management Association, 2015
658.812 TOP b
Buku Teks  Universitas Indonesia Library