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Hasil Pencarian

Ditemukan 3 dokumen yang sesuai dengan query
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Spanbauer, Stanley J.
A quality system for education : using quality and productivity techniques to save our schools
New York: ASQC Quality Press, 1993
378.73 Spa q
Buku Teks  Universitas Indonesia Library
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Talley, Dorsey J.
Management audits for excellence : the managers guide to improving the quality and productivity of an organization / Dorsey J. Talley
Wisconsin: ASQC Quality Press , 1988
657.458 TAL m
Buku Teks  Universitas Indonesia Library
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Fliehman, Deborah G.
Customer retention through quality leadrship : baxter approach / Deborah G. Fliehman, David D. Auld
Singapore: ASQC Quality Press, 1994
658.812 FLI c
Buku Teks  Universitas Indonesia Library