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Abstrak :
Penelitian ini membahas tentang peta perjalanan pasien di pelayanan rawat jalan RS Kanker “Dharmais” pada tahun 2014. Dalam penelitian ini peneliti berusaha menemukan unit dengan variasi perjalanan pasien tertinggi dan mengidentifikasi faktor-faktor penyebabnya. Penelitian ini adalah penelitian dengan pendekatan kualitatif dan metode cross-sectional. Hasil penelitian ini menemukan bahwa variasi perjalanan pasien tertinggi berada di Instalasi Administrasi Pasien Jaminan (APJ) dengan faktor penyebab antara lain faktor program komputer penunjang, sumber daya manusia, infrastruktur hingga prosedur pelayanan. Penelitian ini juga menemukan bahwa variasi perjalanan pasien dapat mengurangi mutu pelayanan yang diberikan. ......The focus of this study is about outpatient journey of “Dharmais” Cancer Hospital in 2014. The purposes of this study are to find where the highest variation of patient journey is exists and to analize the cause of the variation. This research is cross-sectional qualitative. The results of this research show that APJ Instalation is the unit with the highest variation of patient journey. Factors that causing it are software of computer to support the service, human resource, infrastructure, and service procedures. The researcher suggests that high variation of patient journey will reduce the quality of the service.

Abstrak :
Stadion merupakan bangunan khusus gedung negara dengan kompleksitas tinggi namun dituntut diselesaikan dengan cepat dan saat ini seringkali menggunakan kontrak design and build. Namun, ditemukan ketidaksesuaian dalam pengukuran volume karena akurasi pengukuran dan persepsi yang berbeda diantara stakeholder akibat belum adanya standar acuan pengukuran volume pekerjaan stadion, khususnya pekerjaan arsitektur, fasilitas eksterior bangunan, dan miscellaneous work pada kawasan stadion. Penelitian ini bertujuan untuk menyusun WBS, mengembangkan metode standar pengukuran volume pekerjaan dan memodelkan hubungan antara metode standar pengukuran volume Pekerjaan berbasis WBS dengan akurasi pengukuran volume. WBS Stadion dikembangkan dengan studi literatur BOQ terdahulu dan peraturan menteri, metode standar pengukuran volume dikembangkan dengan studi literatur metode standar pengukuran volume eksisting dengan berisikan unit, aturan, dan ketentuan pengukuran, serta ruang lingkup pekerjaan dan pemodelan hubungan antar variabel menggunakan SEM-PLS. Penelitian ini menghasilkan WBS dan SMM berbasis WBS khusus untuk pekerjaan arsitektur, fasilitas eksterior bangunan, dan miscellaneous work pada kawasan stadion dan berdasarkan hasil responden dan Analisa model hubungan antara variabel WBS, SMM, dan akurasi perhitungan volume pekerjaan SEM-PLS, dihasilkan model matematis yaitu Y1 = 0.339 X1 + 0.673 X2 dimana Y1 adalah akurasi perhitungan volume pekerjaan, X1 adalah WBS, dan X2 adalah SMM dimana berdasarkan model tersebut diketahui bahwa WBS dan SMM berpengaruh positif terhadap akurasi perhitungan volume dan memiliki hubungan yang signifikan. Didapatkan Nilai R square sebesar 0,738 yang tergolong moderat yang menjelaskan bahwa kedua variabel SMM dan WBS berpengaruh secara simultan terhadap variabel akurasi perhitungan volume pekerjaan sebesar 73,8%. Hasil Penelitian ini diharapkan memberikan standarisasi dan keseragaman volume untuk menghasilkan volume dengan akurasi tinggi, dapat diterima oleh semua pemangku kepentingan, dan mengurangi perselisihan. ......Stadiums are special state buildings with high complexity and need to finish quickly and often using design and builds contracts. However, discrepancies in the measurement of volume due to measurement accuracy and perception were found among stakeholders due to the absence of standards for measuring the volume of stadium work, especially for architecture, building exterior facilities, and miscellaneous works in the stadium area. This study aims to compose WBS, develop SMM for Architecture, Building Exterior Facilities, and Miscellaneous Work on Stadium Area and modeling the relationship between WBS-based Standard Measurement Methods and the accuracy of volume measurement. WBS Stadium was developed by studying the previous BOQ and ministrial regulations, SMM developed by literature study of the existing SMM which contain units, measurement rules, provisions, and scope of work for SMM of stadium area and modeling the relationship between variable using SEM-PLS. The results of this study are WBS, WBS-based SMM for architecture, building exterior facilities, and miscellaneous work in the stadium area and the relationship model. Based on the results of respondents and model analysis of relationship between WBS, SMM, and the accuracy of volumes measurement by SEM-PLS, the mathematical model is Y1 = 0.339 X1 + 0.673 X2 where Y1 is the accuracy of volumes measurement, X1 is WBS, and X2 is SMM. Based on the model it is known that WBS and SMM have a positive effect on accuracy of volumes measurement and have a significant relationship. The R square value is 0.738 which classified as moderate, that means SMM and WBS have a simultaneous effect on the variabel accuracy of volumes measurement by 73.8%. The results of this study are expected to provide standardization and uniformity to produce volumes measurement with high accuracy, acceptable to all stakeholders, and reduce dispute.

Abstrak :
This open access book summarizes research being pursued within the Manutelligence project, the goal of which is to help enterprises develop smart, social and flexible products with high value added services. Manutelligence has improved Product and Service Design by developing suitable models and methods, and connecting them through a modular, collaborative and secure ICT Platform. The use of real data collected in real time by Internet of Things (IoT) technologies underpins the design of product-service systems and makes it possible to monitor them throughout their life cycle. Available data allows costs and sustainability issues to be more accurately measured and simulated in the form of Life Cycle Cost (LCC) and Life Cycle Assessment (LCA). Analysing data from IoT systems and sharing LCC and LCA information via the ICT Platform can help to accelerate the design of product-service systems, reduce costs and better understand customer needs. Industrial partners involved in Manutelligence provide a clear overview of the project’s outcomes, and demonstrate how its technological solutions can be used to improve the design of product-service systems and the management of product-service life cycles.

Abstrak :
Salah satu klasifikasi Bangunan Gedung Negara berupa gedung khusus yang menjadi perhatian dalam pembangunannya saat ini yaitu Stadion. Penyelenggaraan pembangunan Stadion di Indonesia baik berupa bangunan baru ataupun renovasi beberapa diantaranya telah menggunakan kontrak terintegrasi rancang bangun karena dinilai lebih baik dari aspek biaya dan waktu. Namun dalam pelaksanaan pembanguan Stadion tersebut masih banyak dihadapkan dengan permasalahan berupa keterlambatan jadwal, variasi pekerjaan tambah kurang yang tidak sesuai dengan rencana awal, kelebihan biaya, klaim, dan hingga terjadinya sengketa diantara pengguna jasa, penyedia jasa, maupun pihak auditor. Masalah ini terjadi karena banyak risiko-risiko terkait biaya dan waktu yang tidak teridentifikasi sejak awal tahap perencanaan. Oleh karena itu, tujuan dari penelitian ini adalah mengembangkan standard Work Breakdown Structure (WBS) berbasis risiko pada bangunan utama gedung Stadion dengan kontrak terintegrasi rancang bangun untuk perencanaan biaya dan waktu. Dalam pelaksanaan penelitian ini akan dilakukan identifikasi risiko-risiko yang mempengaruhi perencanaan biaya dan waktu pada suatu pekerjaan konstruksi khususnya bangunan utama gedung Stadion melalui analisis arsip dari berbagai referensi, wawancara, dan validasi pakar yang digunakan untuk pengembangan WBS Stadion. Analisis risiko akan dilakukan secara kualitatif. Hasil penelitian ini menunjukkan bahwa standar WBS bangunan utama gedung stadion dengan kontrak terintegrasi rancang bangun terdiri atas 6 level dan memiliki 14 risiko tertinggi terhadap perencanaan biaya dan waktu. Tindakan preventif dan korektif digunakan untuk meminimalkan dampak risiko tertinggi sebagai dasar pengembangan standar WBS. ......One of the classifications of state buildings which is classified as a special building and that its concern in current construction called as Stadium. Nowadays, the implementation of stadium construction in Indonesia, either its new buildings or renovations, some of stadium use an integrated design-build project delivery system because it is considered better in terms of cost and time. However, the implementation of the Stadium project construction still faced with many problems such as schedule delays, variations of work that are not in line with the planning, cost overrun, claims, and disputes between owner, contractor, as well as the auditor. This problem occurs because there are still many risks related to cost and time that have not been identified since the planning phase. Therefore, the aim of this study is to develop a risk-based Work Breakdown Structure (WBS) standard in an integrated design and build on stadium main building for cost and time planning. In the implementation of this research, the identification of risks that affect the planning of costs and time in a construction project, especially the stadium main building, will be identified through an archive analysis of various related references that will be used for the development of the WBS Stadium. The risk analysis will be carried out qualitatively. The results of this study indicate that the standard WBS of stadium main building with integrated design-build contract consists of 6 levels and has 14 highest risks to cost and time planning. The preventive and corrective actions are used to minimize the highest risk impact as the basis for standard WBS development.